Not much to really say. Employees were friendly and such. A little... well a ways out of my way…read moreand a bit pricey compared to what I used to pay. But only option I have here, I believe. They had a lot of cute things in the store as well.

Very poor service with an I don't care attitude. I had them fit and order a sleeve for Lymphoedema…read moreand paid in full in advance. I waited for a call that it was in. Was supposed to be here in a day or two. Went in three days later and the order had not been even place. Then then the lady was snippy about it. I ask for a refund. Highlands County needs a better choice for medical supplies.

Please do yourself a HUGE favor and buy your mobility accessories ANYWHERE but here! They are…read moreabout the most inconsiderate people on planet earth! In the course of the past 3 months, I have spent just about $1500 for a scooter, repairs to an old rollator walker, and the purchase of a new rollator that converts to a wheelchair. Within the first 45 days, the scooter started making god-awful noises, so we took it in for warranty repair. They had my scooter from June 18 until July 9. We were told that the first transaxle that came in was bad, so they had to order another one. Supposedly, that one arrived damaged also. The third time must have been the charm, as we just got the scooter back. Not hearing anything in regard to the scooter, we stopped by on July 2 and learned that my scooter had a bad transaxle, and they had sold another one with the same problem. We were informed that another transaxle had been ordered. We repeated the request to be called as soon as it was ready because we are expecting out-of-town company and I would need it back asap. They offered to loan me one at no charge, but I didn't need it right at that moment. Now, we plainly asked them to call us as soon as the scooter was repaired. Thankfully, we didn't sit around holding our breath waiting on these rude and inconsiderate money-grubbers!!!!! When I called to ask why nobody had ever called us (to tell us about the damaged parts, not to let us know that it was ready), I got a litany of angry verbage from "Cher", who informed me that it wasn't their fault (so it was MY fault????), and the I should be happy that they did my $1800 repair for free............... WTF????????? I'm still pondering how a $950 scooter could cost $1800 to repair. If that is even remotely true, would it not have been far more expedient to just replace it???

This medical supply company has heart. They were so helpful and kind to both myself and my mother…read more About nine months ago my mother was prescribed a power wheelchair. Her physician's office recommended Mobility Express. They took care of all the paperwork and insurance filing. It did take about a month and a half, but that is because of the medical paperwork and preauthorization through Medicare. The staff at this store were so amazing. They kept us informed through the whole process. They let my mother pick out her chair and took so much time with her. Since she received her chair, we decided to purchase a scooter to use for shopping and a lift from Mobility Express. We purchased a GoGo and a Bruno lift. Both items are spectacular and again the service at this store was amazing. Shortly after our purchase, we got caught in a rain storm and the scooter got wet. After that it wouldn't turn on. We brought the scooter in for repair. I have to say, the Mobility Express service technicians were extremely courteous. They were able to get the part covered under warranty. I didn't think that it was going to be, due to the fact that it was our fault and I was prepared to incur the cost. The part took about a week and a half to come in. They called me when it came in and my mother's go chair was repaired. I read the other review on this site and I have to completely disagree. I found the sales and service at Mobility Express in Sebring to be impeccable. They were all so courteous and kind. We were really pleased with all of our purchases. It's nice to see small family owned companies do well. You can really tell that they care about their customers.

The good people at this location really came through for me and my friend when she needed oxygen…read morefor a long flight. They got the concentrator equipment delivered in less than 24 hours. The employee was very kind and reassuring in explaining exactly how to use it. Reasonable/standard fees. My friend is older, has a heart condition, and is mildly claustrophobic. She was worried about feeling panicky and unable to breathe on the airplane. This move will make her life so much better. Medical Department Store helped make it happen.

I needed a new remote control for my sleep chair. Period. I contacted the medical department store…read moreand they had a warehouse person come to my house and replace the remote within five hours. I was very satisfied with the results.

My mother needed a powered scooter. We went to MDS and Donna was very helpful in getting her set up…read morewith one. I asked about whether Medicare would pay for it and was told they don't bill Medicare, but I could file the claim myself. I submitted a claim with Medicare and it was denied since MDS does not have a Medicare Supplier number. Now I'm out a LOT of money! MDS does not "guarantee" that Medicare will pay, but what they should say is that they WON'T pay because they don't participate. If I had know this before I made such a large purchase, I would have ordered the exact same thing for the exact same price from Amazon, where I WOULD have been reimbursed (Plus Amazon would have delivered it to my door for free and not charged me a $200 delivery fee-which MDS does) Silly me for trying to support a local company!

My wife needed a recliner to rent after reverse shoulder replacement. Donna brought in multiple…read morerecliners for her to check out for fit before the surgery and held the one that was best in the back of the store until the day before her surgery. She went above and beyond for service. We highly recommend the Medical Department store and Donna.

Thankful to have a Medical Supply Store conveniently located in Dunedin. Chris is extremely…read morehelpful. I called to see if they had what l needed for post-surgery recovery. He clearly explained my options and pricing. I highly recommend Pinellas Medical Supply.

I orderer a walker for my elderly father from Amazon, but I realized when it arrived that it was…read morenot stable and seemed poorly made/unsafe. So I stopped by Pinellas Medical Supply on a whim this afternoon and was greeted by a gentleman named Jared who was very friendly and helpful. He showed me a similarly priced walker he had in stock that was very sturdy and a much better quality. He also successfully upsold me on some additional items that would make the walker easier for my dad to use around the house. The store itself was clean and brightly lit and well organized. Highly recommend!

This place is amazing .Repaired my wheelchair and my rolly walker..Customer service was trole A in…read moremy book

Great shop with people that care. I highly recommend them for your medical supplies.read more