So friendly and professional! The service was fast and they got everything right. I will definitely…read morebe returning.

I am writing this review after trying to resolve this privately…read more We ordered a sympathy wreath of yellow roses for my wife's grandmother's funeral. We were quoted $150, and when I asked if we could do a nicer wreath for $175, the florist agreed. We were then charged $205 without being given a receipt. What was delivered was not a wreath. It was a partial flower spray pinned to one side of a wreath frame, with the rest of the ring left bare and wrapped in white ribbon. There were no flowers going all the way around. On Helen's own website, a "sympathy wreath" is described as: "A ring of fragrant blossoms... A standing wreath created from fresh flowers... delivered on an easel." The photo on their site shows a full circle of flowers. What we received looked nothing like that. When we called to address this, the owner (Helen) initially said they would "make it right." Later, we were told: "You got what you paid for," and "You didn't specify that flowers needed to go all the way around." We then requested a receipt for the $205 charge. We were told a receipt could not be provided without approval from their attorney (the owner's son). We still have not been given a receipt. This was a funeral order placed in good faith. We paid more than agreed upon, did not receive what their own website defines as a wreath, were refused documentation of the transaction, and were told the arrangement was acceptable. I am posting this so other families know to be cautious when ordering from out of state or for funerals. We would have preferred to avoid posting this publicly, but after multiple attempts to resolve this privately, we were left with no other option.

This will be my first and last time using Helens Florist. The lady stated there would be a $6.00…read moredelivery fee, which I understood. My total was $88.86. I checked my recent account; they have taken $91.00 out because their system takes a percentage out for using cards she stated. Let people know how your system works. Just because people are paying for their loved ones doesn't mean to rip them off. Now, I see why you stated that a lady told you, you guys are a rip-off. Unless there is no other alternative don't go to this flower shop. Get it together Sikeston, Missouri. Kindly Denika Stevenson