Had been in this store previously years ago and the owner was sincere and kind. I came back because he did a great job on a custom shop Les Paul of mine some time ago. I don't know if he was having a bad day, but this time he was rude and passive. It was really odd given how he was the last time I had gone in. Maybe he was overworked, but it was enough of an unpleasant interaction to keep me away from the place. Hope it's different for others, though. read more

juan did an amazing job putting a bone nut and saddle on my acoustic guitar. i have been playting for 35 years and i am extremely particular about the setup and playability of my instruments and obviously so is juan , my acoustic sounds like a new guitar. got a gig bag too, at a nice price, for the whole deal! encore music is a great locally owned music shop and i highly recommend for setup and /or repair, not to mention there is a cool vibe about the place, and a good selection of new and used gear. dont bother going across town , go to encore! read more

We have purchased several very nice guitars from Juan at Encore Music. Our son also takes guitar lessons there and has made amazing progress in a short time. Pricing is fair and you get good value for what you pay. I met Juan 15 years ago when he worked in another store, he is a good guy and really cares about his customers and his students. read more

Juan has been my daughter's guitar instructor for a year. He has been a wonderful instructor. Very patient and works well with her. Because of her practicing and his instruction, I saw her skill level increase at a good pace during the year. He was very flexible with us whenever we needed to adjust our schedule for school. I found the prices very reasonable. If we were not moving out of the area, we would continue to have Juan instruct her. He is someone I would recommend. read more