I will never, ever use this taxi service again. It is the number 1 in Lyon, and their number is…read moreeverywhere, but I have never had such poor service anywhere on earth. My father was nearly hospitalized in Lyon, and we avoided paying out of pocket for the night by agreeing to go in for a followup CAT scan the next morning at 8am. I called 04 72 10 86 86 at 7:04am and she very cheerfully accepted a reservation for 7:30am to go directly to the HOSPITAL. At 7:34 she called me to say there were no cars and no one would be coming for us. Why she couldn't have told us that sooner, I have no idea. She then said she'd find one, she then said she couldn't, we went back and forth over this for 20 minutes, finally she said she'd found one and I breathed a sigh of relief. Merci! I said. Wrong move. 40 minutes later she accused me of having hung up on her at this point, which was the furthest thing from the truth. End of story we finally got a cab, we got Dad to the CAT scan late, and on our way the cabbie gave us his card, offering to come get us at the end. And then I finally understood how things get done in Lyon - find a cabbie you like and get his card. There are no cars for dispatch because not even the cabbies like working with those disagreeable, ahem, "people".