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    Empress Acupuncture

    5.0 (3 reviews)
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    Services - Empress Acupuncture

    Acupuncture

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    Health Visions MD

    Health Visions MD

    2.1(7 reviews)
    0.3 mi

    I was a patient at HealthVisionsMD for several years. My most recent appointment with them was in…read moreMarch 2025 through telehealth for a breast issue that required antibiotics, so it wasn't as if I had simply disappeared or stopped seeking care. Recently, I contacted the office to request a refill for a medication I use sparingly and responsibly. Instead of scheduling a visit or explaining office policy, I was given an inaccurate and stigmatizing explanation involving "regulations," and was told the medication could not be refilled. When I followed up in writing for clarification and asked about scheduling options, I was abruptly informed that the practice was "not able to meet my medical needs" and that I should find another provider. There was no prior communication about changes in prescribing policies, no treatment plan, no continuity of care, and no offer to transition properly. I was simply discharged from the practice by email. If you struggle with anxiety, trauma, or need a provider who communicates clearly and supports patients rather than shaming or dismissing them, I would recommend looking elsewhere. Medical care -- especially mental health -- deserves better than sudden termination with no warning or explanation. I also noticed significant provider turnover during my time there. Had I stayed, I would have been on my third provider in two years. Consistency matters, especially for chronic or mental health care, and it was clear the stability just wasn't there. officemanager@healthvisionsmd.com contact@healthvisionsmd.com hrmanager@healthvisionsmd.com

    I normally don't write reviews but i felt obligated to warn others about this practice. The care in…read morethe beginning was fine but as I came more frequently, I received multiple billing issues (billing me for days i was never in the office), unprofessional calls from front office staff (yelling at me for not coming in an 2 hrs early so a provider can leave early), long wait times, constant issues with my provider and prior authorizations that would take weeks to even get sent out. I was receiving gender affirming care there but was constantly misgendered with incorrect pronouns by my doctor, office staff and on my chart paperwork. I have since switched offices and have had no issues with the same prior authorizations for the same medications with my new different doctors office. Healthvisions also ignored my many requests for my medical records until i threatened legal action. STAY AWAY FROM THIS OFFICE!

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    Health Visions MD - HealthVisionsMD, 1230 Alverser Drive, Suite 100

    HealthVisionsMD, 1230 Alverser Drive, Suite 100

    Health Visions MD - Office outside photo officemanager@healthvisionsmd.com contact@healthvisionsmd.com hrmanager@healthvisionsmd.com

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    Office outside photo officemanager@healthvisionsmd.com contact@healthvisionsmd.com hrmanager@healthvisionsmd.com

    Empress Acupuncture - acupuncture - Updated May 2026

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