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    Empire Wellness

    5.0 (4 reviews)
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    2 years ago

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    Andrea E.

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    1 year ago

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    2 years ago

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    Optima Lite Nails 3

    Optima Lite Nails 3

    3.8(38 reviews)
    0.9 mi
    $$

    This is by far the worst nail salon I've been to. I've given them multiple chances, even though I…read moreshould've stopped after the first visit. Every time I come in, there's no greeting at the door, and the staff is consistently rude and unwelcoming. They often claim the wait time is very long--even when there are no other clients and employees are just sitting around. This has happened on several separate occasions, weeks apart, so it clearly isn't a one-time issue. There's no accountability, no apologies, and absolutely no sense of customer service. I would not recommend.

    Sigh, Soooo annoyed. I made an appt few days prior. 10am…read moreappt. 1st. The owner or who ever he is was just parking close to 10:10... I walk in, no acknowledgement or Good Morning at all... I was penciled in with a Melissa, I believe her name was (2nd tablet on the right) 2nd. She grabs her cuticle cutter and runs it under water. No sterilization. She starts to cut my cuticles dry. No soaking, no pushing back of my cuticles, NOTHING! I sat for a total of maybe 15 minutes when she was ready to paint my nails. I asked are you really done with cutting my cuticles??? She answers Yes... To not make a scene I said I'll pay for the 15 mins you took of ur time. But I'll go elsewhere. This girl had the audacity to charge me 20$, fully aware of me saying the work is trash. I sai in front of the owner My cuticles are not even cut well. He TRULY didn't give a shit. Neither did she..... I'm not new to getting my nails done at all. I did a spin around the block trying this salon again after 3+ years of going elsewhere just because and it was a waste of my time and money. Extremely annoyed. *This salon is dirty. All work stations are dirty as shit. The nails polishes on the walls are dusty. Looks like no one wipes their stations down at all.... What a waste of my damn morning today.

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    Optima Lite Nails 3
    Optima Lite Nails 3
    Optima Lite Nails 3 - Sculpture nails with 3D

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    Homeland Spa - Face Rejuvenation

    Homeland Spa

    1.0(2 reviews)
    0.3 mi
    $$

    Yes Unlicensed staff doing Nonsurgical UL Face-, Brow-, or Neck-Lif. They burned my face 2nd degree…read moreburns. Doctor never came out to see me. To this day he refused to see me and blamed me for not letting him fix my face not himself for refuseing to see me. The only thing his staff did was offer me a free plasma facial. I don't think smearing blood on my face is going to help 2nd degree burns. Oh and this is the same business as Homeland Spa, working under two names. Now I am going to have to pay an attorney to help me with the costs of improving my face. My doctor already told me there will be permanently scars on my face Please contact me if you were also burned. The staff told me it happened to other people too. It horrifying to hear that. Deselcondis@yahoo.com

    I purchased a Groupon from this business for 12 sessions of laser hair removal on what their…read moredescription was a full bikini. I work in waxing and understand terms for bikini services and understood that a full bikini most likely meant everything on the front and a Brazilian meant the buttocks strip as well. I wasn't looking for the back side to be lasered so I purchased the full bikini. 1) They were hard to contact and difficult to schedule with at first. 2) When signing the papers I notice they say IPL hair removal and not laser. So they falsely advertised themselves. 3) I ask about the nature of the service and if it covered the whole front side of the bikini area. The "laser technician" said it only covers the top area and sides not the lips. Idk who would purchase that but when I asked if I could pay the difference (only $100) to receive 12 treatments on everything she refused and forced me down to 6 sessions and "after 6 we could evaluate". 4) The "technician" is pretty rude/dry. One time she was even late to my appointment. I also know a bit about hair removal and at first I thought maybe all machines are different, but I now believe she has no idea how to actually perform laser/IPL hair removal judging by the fact that only one flash goes off when she starts and then she rubs the cartridge head across my bikini area in random, unorganized patterns. 5) I've gone 4 times and not a single hair has fallen out. I tell her this and she says no it's working you just have to give it time... Or that I had more than one hair in each follicle so now all my follicles just have one hair. Idk how she knows that because it has to be fully shaved to perform treatment and she's never seen any of my hair. I refuse to continue wasting my time and won't be returning for my remaining services. Thankfully their Groupon was dirt cheap and I'm not too mad about wasting my money. For now I'll be waxing and warning everyone not to go to this place.

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    Empire Wellness - aestheticians - Updated May 2026

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