We just used Mike at Empire RV to rent a trailer in the Lucerne Valley /victorville area. We are from San Diego and went to the Roctober Model Rocketry launch at the Lucerne Valley dry lake bed. Our experience with his company was amazing, because he is so great! First off, the trailer we rented was in great shape and very comfortable. We met him at the site and he delivered the trailer, which was a huge help. Everyything in the trailer was in good working order and, additionally, Mike provided items that other companies (we have used other companies to rent before) don't! For example, he provides toilet paper, paper towels and all other paper goods! Also, Mike checks on you during your stay to make sure things are going well and there are no issues. For people that are coming from out of town as we were, this was very welcome! The most important and wonderful thing was that, while we were at the rocket launch, we got hit with a huge rainstorm one night that turned the site into a muddy mess! Mike made special arrangements to get us a friend's large military truck to get us and our truck out of there so we wouldn't be stuck after the weekend. He felt that this was his duty as we were his customers! He and his friends personally made sure we got out safe and sound! Frankly, I have never experienced that type of customer concern and loyalty! Mike has an incredible view of what it means to provide customer service and he truly cares about his customers. We will absolutely use him again anytime we have an RV need in his area! He and his company are just the best, giving me new faith in humankind! read more

Great experience over the New Year holiday. Requested an RV delivery 3 days before the holiday weekend and Mike came through for us and at a great price. Will definitely use again next time we head out to El Mirage or Johnson Valley. read more

We of course worked with mike again for this last trip to johnson valley and of course amazing service again! Our friends rented a trailer also and were so happy with the process. We will always recommend mike to all of our friends, thanks for another great trip read more

My friends and I have used Empire RV service for several years and have always had a very good experience. Mike takes care of all the hard work that comes with using a RV trailer when camping. The trailer shows up at our desired location, clean, full of water, generator ready etc. All we have to do is show up with our gear and we're ready for a great camping trip. We think of his service as our mobile hotel room in the middle of the desert. Highly recommend his service to anyone that is tried of camping in a tent, sleeping on the ground with a rock in your back, no air conditioning, bathroom and shower. read more

Our experience has been awesome we have rented from this company on two occasions Barstow and Morongo basin the best part is you get what you ask for and they deliver to you clean and gassed up and stocked with everything from dishes to blankets and pillows ready for your family to enjoy when your all done with your trip you pack up tidy up and they do the rest will definitely keep them on our list to use for all our mini vacations read more