Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I had some supper wonderful people help me! One CNA named Jaelynn went above & beyond with level of…read morecare! That young lady deserves a promotion!

Referred to ER by nurse, did go to Providence ER. Very calm…read moreatmosphere, compassionate and friendly staff. Ruled out major concerns with tests and referral was made for outpatient in a timely manner. Thank you!

Office was very understanding that my 72 yr old husband needed some quality care…read more There was only one bump in the road and that was a young lady who stood at the door while I was speaking to my husband on the phone and said are you on the phone get off the phone your case manager is trying to reach you slow down, sweetheart. It's gonna be all right.ugh!!! In most hospital visits, you can't even tolerate the food. They do a really good job here at Providence. Thank you for all you do.

I was there two times firs was for poison oak was really bad I can't see de doctor and the nurse…read morewas very nice and they care The second time I have a bad reaction and my feet this time was a lady doctor very nice I love the place

I went in for a nagging cough. The staff was very kind, through and ruled out my symptoms. The…read moreprovided the medical care I hoped for and more.

I give a low star only be cause my husband is fighting cancer…read more His Dr. is out for awhile. My husband had chemo mouth sores and wasn't able to swallow any pills. Water was hard enough. He lost 13 lbs in a week. So my rating is because his cancer Dr. recommended his primary Dr. at least make his seizure medicine liquid. We didnt want seizures in the mix of everything else this poor guy is having to go through. They refused the liquid cause he has never had it before, well he has always been able to swallow too. Providence I can say is an amazing place for treatment, however the treatment my husband needs while going through cancer with a fill in Dr. Hasn't gone so well

This was my first time going to this provincial center and the last, a man attended me at the front…read moredesk of the emergency room as soon as I asked him if I was in the emergency area, I had never been there and I was coming from a head injury, he just made fun of me with his mocking smile and sarcastically answering me, then I told him I was coming from an accident and if he could see me here, I politely asked him for another person to help me in my language and mocking me again he said the person is not there but I will put the computer for you, I answered him fine but the truth is his attitude was already bothering me, these people who have no empathy should not be there nor did they show professionalism or any of the values ​​they talk about on their page, I don't know if these people are racist or not, I don't know what he was making fun of but I do not recommend this person at all, at the end he asked me for my SSN when I read the papers and it clearly says that I do not need it to make an employer claim (accident at my job) I felt very bad treated and I sympathized with this person. He is thin with brown eyes and brown hair.

If you haven't heard about Rogue Valley Health & Wellness, you have GOT to go see Lakiesha and…read moreTaira! The nurses, staff and medical professionals are outstanding! Excellent medical care, and Lakiesha is so personable, LISTENS, and takes however long we need in each session. She doesn't rush out of the room like other doctors I have seen. From the GORGEOUS new office, to the outstanding staff and doctors, You are missing something in your life by not paying them a visit. Thank you Lakiesha and Taira! xoxoxoxo

FiNALLY, I have a PCP that listens and is pointing me in all the directions I need to go…read more Thankfully, I'm in good health generally, but there have been some annoying, indistinct things bothering me, making diagnosis challenging. I've been to 3 different NON-Providence clinics only to be treated badly, taken off course and basically sent on wild goose chases. I can't imagine what it's like for seniors (or anybody) who have serious health issues to get treated in this valley ... !?! NOW, I have Vashti Ivey, FNP, as my PCP and she is ON IT!!! Not only is she detail-oriented and savvy about what she's doing, she is kind and care-taking. She smiles and has a sense of humor!!! I haven't had a PCP that fits that description in the 10 years I've lived here. I must also acknowledge the check-in/check-out staff and the medical assistants, too. They have all been so kind and comfortable to work with! Vashti's referrals have led me to consultations and information that have put me on track and righted the wrongs I've dealt with for the last 3 years, especially! I have been under so much stress that seemed to be a vicious circle, but Vashti referred me to Dr. Bravo for some stress management. Another brilliant solution that after just TWO short sessions, i've learned things that are extremely helpful for my specific issues AND for my whole life. The latter info is in regards to my SPS trait -- Sensory Perception Sensitivity. It's a natural trait that unfortunately NO OTHER medical professional that I've seen in these last 10 years was even familiar with!!! ALL medical professionals should be aware of this natural trait since upwards of 20% of the population has it and it colors your whole life! Having medial pros who listen and aren't dismissive of details is like winning the lottery! Another big ticket win was when I was referred to the main Providence Medical Plaza to have a swallow test done. That was fine by me since I'd had two terrific surgical experiences in that building when I had my knees replaced. After that test I discovered an issue that all the other practitioners had basically dismissed, didn't see in the imaging or just failed to give me the details - Unbelievably UNPROFESSIONAL. The test facilitator, Julie Mondz-Kleinman, gave me a myriad of information that was like a light bulb being switched on -- no make that a FLOOD light! Now, thanks to my Providence Team, I'm on track and can deal with all the little annoying "glitches" my body has with ease and a sense of confidence that I'm just fine. A HUGE burden lifted off my shoulders, and I'm immeasurably grateful!!!

I find it disturbing how poorly this medical group handles it's call center for new patients…read more Giving this place energy one star is more than they deserve. I've been trying for several months to establish care for a doctor here and each time I try they say "oops, he's full now@. I was instructed by the lady who answers the phone each time (Tammy) to call @ 8AM on the first of the month to get an appointment. Well, I followed her instructions and today she said "oops, someone else already got the appointment." Apparently Dr. Hull only takes one new patient each month and someone else must have grabbed that date. Really? That's so much BS going on here I had here leave a message for her supervisor to call me back. This sort of ring-around is very cruel and not at all what I was expecting. I doubt anyone will read this review but I wish the rest of you well. Truth...

went to get my blood drawn at the ER and had a phlebotomist lady FISH FOR A VEIN IN MY HAND. i…read morealmost passed out and i told her to stop she said "hold on just let me see if i can get it" at that point she had stuck me with a needle (and im not joking) 9 times in in my arms and my hands. the other phlebotomist lady before her was SOOO nice and sweet and distracted me when i told her i was a little scared of needles, she had tried to get blood out of both of my arms and said she didn't feel comfortable trying anymore which was so nice of her and very respectful.

I am thrilled to have found this medical provider. Probably the best medical visit I've had. Ashley…read moretook the time to complexity for over anything and everything. I didn't actually think any medical providers did that anymore. I highly recommend.

From the owner: Ashley Warner, WHNP is now providing care at Women's Health and Wellness Clinic. This is a small,…read moreprovider run clinic located in Medford, Oregon. Ashley is accepting new patients. ​ She is providing the women of southern Oregon and surrounding communities with expertise and compassion for all their unique women's health needs. Flexible hours and weekend appointments available when scheduled in advance.

In regards to Dr. Coward's office and staff. (Room 300)…read more The customer service and patient guidance is the worst I have experienced in all of Rogue Valley. They are damaging their own reputation that's going up in flames by turning patients away for being 60 seconds late and causing mental trauma amongst them. Blatant negligence: Without proper directions in the hospital, patients in an unfamiliar environment get lost and have to backtrack and interrupt other staff for assistance to find the exact location they must be. One would think Providence Medical Group-Medford Family Practice would offer clear and concise directions to their office once in the hospital so patients know which elevator to take to arrive on time OR be a little less militant. Providence Medical Group-Medford Family Practice has no perception of decency and they refuse to demonstrate their commitment to their patients. Although, what they do offer is a lot of sticky bureaucratic red tape. I highly recommend everyone to seek even the lowest level of professionalism elsewhere and avoid this landmine at all costs.

Kenneth Coward -- Stubborn, terrible doctor only out to charge his patients. My husband went in for…read morehis annual physical (which is covered by our health insurance), this doctor billed it as a regular visit, even though they talked about all the typical "wellness exam" topics, and refused code it correctly for insurance to cover as the annual preventive exam. So, we were billed over $300 for a regular preventive annual exam. We called several times and the staff answering the phone clearly understood the situation and noted that the code should be changed in the case notes. Kenneth refused over and over again to correct his coding error. So, we are stuck with a $300+ bill for the covered annual preventive exam since insurance will not cover it unless he codes it correctly as the preventative exam. Kenneth is a nightmare to deal with, only out to meet whatever KPI he needs to meet for certain types of visits vs reality.