Twice I've come to this store wanting to support a South End small business and twice I've been met…read morewith dismissive, rude service. The first time I wrote off as a fluke, maybe the shop owner was having a bad day. The second time I went in with a very reasonable request (advice on the sizing of a ring) and before I even had the sentence out of my mouth I was being told they do not work on jewelry that was not their own while simultaneously being walked away from. Sure, a very reasonable policy, but it would have been nice to be talked to in a more respectful manner. I ended up walking a block over to Laura Preshong on Tremont and they welcomed me in and enthusiastically helped me out and I was on my way in under 5 minutes! That's all it took! So just beware that unless you walk in with a commitment to buy and only work exclusively with them, you're better off elsewhere!

I can't even begin to tell you how amazing this store is. I stumbled upon this store in the South…read moreEnd years ago and was always mesmerized by the window displays. One day i decided to walk in and let me just say say WOW. This jewelry is so stunningly beautiful and well crafted it blew my mind. The owner is truly a skilled/unique artist with a keen eye for beauty in all objects. The pieces are sleek, sexy-looking, sophisticated, I could go on forever. I ended up getting a black diamond pendant, which was set in 22kt gold, and a unique garnet pendant that was set in 22kt gold as well. These pieces are stunning and I have been complemented numerous times on how beautiful/unique the piece was. So if you guys want to look sleek,sexy, and sophisticated by all means go here. Trust me when I tell you, you will not regret it, in the least! Oh and the owner is amazing to work with. She(Michelle) is very thoughtful and gives a lot of insight on each piece, even when trying things own, she helped sorting out what essentially would be the best fit for oneself. So five stars to amazing customer service as well, but seriously go check this place out!!!

Tavit is a great guy that knows his stuff. I've gone to him for over 20 years for any type of…read morejewelry, having stones reset in new rings, engagement and wedding rings. He assisted with ideas, design and complete product. Can make or repair pretty much anything. Give him a shot, you will be glad that you did.

I was confused finding the store and when I called to ask for help he was rude and told me not to…read moregive him business and to find another jewelry store. Couldn't believe it.

Beware Al Turco of Turco Brothers and Crosby Jewelers of Needham Ma. He is a thief who will steal…read moreitems brought in by substituting with lesser items

Awful experience. Not sure how this place is still in business. They have no inventory of diamonds…read moreand the owner Chris loves to hear himself talk. He goes on and on without showing you anything. It was a waste of time. There are many establishments in that building that are amazing. Go the Kevin 2nd floor Diamond International for an honest straight shooter with gorgeous diamonds for all budgets!

We purchased a pair of custom wedding rings here, at the strong recommendation of some of our…read morefriends who had gotten theirs done with Bostonian. We were not disappointed! On our first visit, we shared a unique idea that would require custom modeling and design work. Ali and Hagop were able to help us refine the idea into something we loved, and were able to provide an accurate and reasonable quote that same day. They did a fantastic job on the custom design work, and were very responsive to our requests for changes and tweaks. The final rings are absolutely gorgeous and we'll treasure them forever.

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

Fleming Jewelry created an exquisite Tanzanite and Gold earrings and necklace set for me. They were…read moreattentive to my requests and choice of stones. The price was fair. The quality of the jewelry is above par and excellent. There are quality pieces for various price ranges. I wouldn't consider buying jewelry from any other jeweler. This is an established, long standing, company with a sincere respect for it's customer base.

Picking out an engagement ring is a stressful experience, unless you have someone like Shayne…read morehelping you out. I gave her an idea of what I was looking for, and she took care of the rest. Shayne is down-to-earth and made my experience looking for a ring an easy one. So easy, my wife and I went back to her when we were looking for our wedding bands. Stress-free and honest is exactly what it is like when buying from Shayne at Fleming Jewelers. I will be recommending all of my friends and family to Fleming Jewelers in the future.

I ordered furniture in August 2025 and paid for it in full -- only to learn seven and a half months…read morelater that the company wouldn't be fulfilling the order. In the process, Pompanoosuc Mills' owner seemed to show as little regard for a longterm employee as for me as a customer. To me, the company's self-professed promise was not kept: "... If you ever have a question or concern about your order, we're here to help--every step of the way." Few will want to hear the gory details, but here goes: When I needed some new stools, I saw a sample in the Copley showroom that was exactly what I was looking for; I ordered three stools in August 2025, paying in full. Erin, the Showroom Manager, told me that it might take 4 months or more to take delivery, which was OK with me. I asked if I'd be able to order a couple more in the future; she assured me 'they still make everything they've ever made', so it wouldn't be an issue. email from Erin on October 19, 2025: "A quick note to let you know your stools are in production. I will continue to follow the build and update you when they are near completion." email from Erin on 11/28/25: "The stools are currently in the assembly department - a fire at the mill set us back a bit. I will contact you again when I see they are near completion." (from Valley News coverage, the fire was October 13, before the first note). I asked Erin for an update 1/17/2026. Erin: "...I have been asking about their progress since then, most recently on the 8th of January. I have yet to get a response." By this time, I was beginning to hear there was a problem sourcing spindles for the stools, since their prior supplier was no longer making them. Not sure how that squares with the "in production" message from October and the "assembly dept" message from November, but it was evident that Erin was getting no better information than me. In the weeks that followed, there was a series of messages (generally with delayed responses from Erin) where there was an effort to get me to switch to a different style, or switch to a different wood. I returned to the showroom to consider, but neither would have matched anything in my house. email from Customer Service 3/5/26: Good news! Your Pompanoosuc Mills furniture order is ready for delivery. We have you on our white glove delivery schedule for 3/12/2026 between 12:00 PM - 3:00 I waited dutifully that day. In the late part of the delivery window I got a call from Erin: "Did they call you?" I said they had not. She said the stools on the truck were walnut, not the oak I had ordered. So...no stools for me. email from Pompy Customer Service on 3/26/26: "First, thank you so much for your recent order. We hope you love your new Pompanoosuc Mills furniture! To that end, we'd love your feedback. Our survey takes about 5 minutes. We'll ask about your experience in our showrooms, our website, your delivery, and your first couple of weeks living with your new Pompy furniture." Somewhat amazed by their poor record-keeping, I filled out the survey by saying I had not received anything yet and was still waiting. I forward the email to Erin saying it was further evidence of the company's dysfunction. Incidentally, my critical survey submission got nary a response. You would think somebody on the other end would have been embarrassed enough to reach out with an apology. email from Erin on 4/1/26: "I finally had a face to face with the owner after I sent this to him. He thought I said you would take the walnut stools. I reminded him I would ask you and you decided no after coming in to see what the walnut wood looked like. He has now definitively told me we will not get the parts for these stools because the people who made these in the past are no longer doing it. It would have been nice to know this last August......Apologies are hardly enough." I'm not in the furniture business, but I find it hard to believe there is no one they could find to sell them oak spindles to fulfill a properly placed and fully paid order. But it's more the careless attitude that is galling.

We have purchased quite a few pieces from Pompanoosuc recently and their furniture quality and…read moreservice is bar none. Torie, located at the Nashua showroom, has a great design vision and is honest and helpful with her advice. Would definitely recommend.

We love poking around Machine Age and have been shopping and browsing in this place for years. We…read morelove mid-century design and clean, contemporary home and office style. This is a great place to get interesting ideas. Think of designs by Eames, Mies van der Rohe, Le Corbusier, Breuer, Saarinen, etc to get an idea of the style. Even if you don't want your whole house furnished in this way, one or two pieces often fit in amazingly well with other kinds of decor. Think of this like a store/museum. Even if you don't buy anything, it's a pleasure to walk around appreciating the aesthetic. Many of those designers of yesteryear simply blow my mind.

On the search for a small dresser and a small side table, my husband and I Yelped upon Machine Age…read more It was way easier finding this place on Yelp than it was in person! However, with the phone assistance of the lovely shop attendant, we finally made it to our destination, free parking and all (I know - in Southie nonetheless!). I have to mention how friendly and welcoming the shop girls were, she was very helpful on the phone and pleasant in person once we made it there as well. Very nice! The shop is a very large open floor showcasing a vast collection of beautiful furniture. I use the term 'beautiful' loosely though - while this furniture is in tip-top shape and well polished or refurbished from another era, we discovered it is just not our taste. I was hoping there might be some older pieces; as far as vintage goes, my taste is more early 1900's than mid-century modern. So I came out a tad disappointed. I should have taken from the reviews that it was all they had to offer, but hey, a girl can hope! But all this is not to say that what they do offer isn't a great selection of high quality and EXPENSIVE retro furniture and decor. It most certainly is. A $2,000 foldable leather stool? Got it. A $10,000 piece of art (from listed but unknown artist)? Right above your head. A garage-sale looking (to the untrained eye, at least) 1960's dinette set that'll run you $5,000? That way, my lady. Walking through this warehouse of furnishings from another era, I suddenly began to feel like I should either (A) be pulling a green bean casserole out of the oven after gathering my laundry off the clothesline out back and calling the kids into dinner or (B) blowing a line of coke off one of the glass-top dining tables and subsequently staring into a lava lamp with the Doors or Pink Floyd blasting in the background. Thankfully neither of those scenarios manifested themselves and I made it out of there and stepped back into the twenty-first century. Empty handed, and for two reasons - I can't afford a single piece of furniture in that warehouse and frankly, while I can appreciate the collection, it is simply not in my wheelhouse of home design. Worth a visit even just for entertainment and to intrigue one's imagination - or of course, if you're good on cash flow and into this sort of thing.

Wow! The show room is stunning! Made from the clean lines of my dreams - it is so bright and…read morewelcoming. We were given the space to browse and explore and then we were greeted warmly by Paula who helped us pick out the perfect items. She went thru the prices and the family option with so much patience - and have great input. I am a fan, and highly recommend popping in if you are looking for something modern, clean and unusual.

Not to be confused with Roach Boba, which is when my cat Boba chases a roach... or more often, gets…read morechased by a roach. So if you want fancy expensive furniture then you can find some here, for sure. It's a very upscale-type place, and very expensive, as you can tell by the name and also the decor and the location. Having said that, it's not that much more expensive than some of these Suburban chain furniture places, but a hell of a lot better in terms of quality and design, so it's well worth your time.