Dr Fletcher and his staff are outstanding. From getting an appointment to his caring bedside manner…read moreand treatment , everything and everyone were top notch. As a physician myself this is atypical and I will continue to see him and refer patients. Dr S Williscurry

Dr. Fletcher and his staff are wonderful. The office setting is very professional and convenient to…read morethe expressway. Very easy to find. Ashley and Brittany are the BEST! They kept me abreast of upcoming appointments and ensured I knew what was going on throughout every step of my procedure and recovery. I highly recommended Dr. Fletcher and the Georgia Center for ENT. They are very patient oriented and dedicated to providing a high quality customer experience! Thanks guys!

I have seen Dr. Vick a few times now and I think the world of him. I have actually referred others…read moreto him already. Dr. Vick has recently also placed tubes in my ears in his office and he did it literally pain free. He cares for his patients and truly listens. This is who you want to go to for your ENT.

Fantastic explanation, takes his time at each visit to go through details of treatment and…read moremedication. The best!

Dr. Carmichael performed my sinuplasty and turbinate reduction, as well as removed my nasal polyps…read more The surgery went very well. He was thorough, informative, and provided all the information I needed. An excellent surgeon--highly recommended!

Dr. Leslie is Professional yet Mild Mannered and Very Caring and Concerned with the reason for the…read moreVisit. She is Informative as to what the Exam Can and Will entail with Caution yet seeking Results if it's not just an annual visit. The Office Staff is Professional and Welcoming which includes the Reception/Dismissal and Assistance to Dr. Leslie. Overall this is a Blessed Great Team. Continued Blessings and Success ~PEACE~

Unprofessional. Will not recommend. She will have you waiting in the exam room for hours while she…read moresee patients whose appointment was after yours!

A small yet fluid team of four, including Dr. McKean who brings a knowledge of Otolaryngologist,…read moreAllergy, Asthma, & Immunology care services. Having a good connection with your Physical is a plus. I take that perspective a bit further in acknowledging the patient care team who ultimately makes the Physical & the practice successful. Eyana (Business Manager), Brianna (RN) & Latisha (Front Desk) really worked well together ensuring the patients were cared for & in a timely manner. There's another location in Sandy Springs where they offer the same scope of services - care plans for nasal congestion, breathing issues, facial pain, sleep apnea & administers allergy/flu shots. Aside from the nonsurgical treatments the practice also performs minimally invasive surgeries for in-office for patient convenience. I took an updated allergy test & got some really good insight from Dr. McKean who interacts more conversational as opposed to medical textbook Q&A. My son has Graves Disease & I passed along Dr. McKean's information as I was well impressed with my care & treatment options.

From the owner: About Atlanta ENT, Sinus & Allergy Associates, P.C. Atlanta…read moreENT, Sinus & Allergy Associates, P.C. offers the highest-quality medical and surgical care for conditions affecting the ears, nose, throat, and breathing passageways. Board-certified otolaryngologists Ramie A. Tritt, MD, and Gregg R. Sachs, DO, and Board-certified allergist,  Thomas Chacko, MD, and Lawrence P. McKean, are ENT, allergy, asthma, and immunology specialists who provide on-site evaluation, diagnostic testing, and customized treatment services at their offices in the Sandy Springs and Executive Park neighborhoods of Atlanta, Georgia. The medical staff offers individualized care plans for nasal congestion, difficulty breathing, allergies, sinusitis, facial pain, headaches, sleep apnea, and snoring. They diagnose and treat nasal, sinus, and airway conditions such as nasal obstruction and congestion, allergies, sinus infections, asthma, facial pain, and headaches. They also treat sleep-related issues, like snoring and sleep apnea, and address ear conditions like hearing loss and tinnitus with advanced technologies.

As others have mentioned, the doctors and treatment are fine but the infinite hoops you have to…read morejump through to get anything scheduled makes working with this office a total nightmare. We had several post-op appointments scheduled incorrectly and to change them took multiple calls as their system seems to be to send you to a voicemail box that is never checked and your calls are never returned. Very frustrating, would not recommend.

I'm sure these doctors are well trained and competent at what they do. However, I do not recommend…read morethem if you ever need to communicate with someone in their office. I have downloaded the app to the patient portal, but I keep getting locked out even when I reset my password. There is no way to contact them by phone. When you call, someone in some remote location answers. If you ask to speak to the Decatur office, you get a voice mail and nobody calls you back. Very unprofessional and frustrating for a medical office.

I was referred to this Ear, Nose and Throat Specialist by my son's pediatrician. I reached out to…read morethem to schedule the initial appointment, but they had no availability for the next two months. I ended up scheduling for the next available appointment. On the day of the appointment, I struggled finding the location. I tried calling the office to ask for landmarks near the office, but I couldn't get in contact with anyone. Once we made it to the front desk, the receptionist didn't even acknowledge us. I stood at the counter waiting for someone to check us in for the appointment. One of the staff members finally came over and gave me a packet of paperwork to fill out. After completing the packet, the woman informed me that we couldn't be seen by the doctor today. She said we were late for the appointment, the doctor didn't have the time to see us and we needed to reschedule the appointment (Side Note: The waiting room was empty). I informed her of the trouble we experienced finding the location and that it took us two months to get this appointment. We were new patients visiting this facility, I expected more understanding and professionalism from the staff. Although we were six minutes late, typically doctor's appointments provide a 15 minute grace period. If they didn't abide by that policy, then they should have made that known upon booking the appointment. If I was given that information, I would have turned the car around or tried to leave a voicemail. The staff was rude and nonchalant about our time and efforts to attend the appointment. I chose NOT to reschedule the appointment because I decided to take my business elsewhere. I did not feel comfortable letting them perform any care on my two-year-old son. There are more ear, throat and nose specialists that can provide a better experience. Food for thought, make sure that your receptionists and staff members are professional, polite and know how to conduct themselves in a business environment (they were talking about patients behind the counter and using profanity). I watched the same staff member be rude to another elderly woman with a hearing aid. She was dismissive of her concerns and lacked compassion for her situation. At that moment, I should left when I saw how she treated that woman. It was unacceptable behavior and I would not recommend them.

Dr French is a miracle worker. Got new tubes in my ear and I can actually hear again…read more He and his staff in both the Conyers and Covington location are superb. The appointments are always prompt very thorough, never rushed through. I can't say enough about Dr French other than say thank you so much for helping me get my hearing back.

Basically charged over $300 to take a metal tool to dig in my already irritated ear, no xray to…read morecheck for the real problem, wasted time after waiting over an hour. At least they validate parking ‍

Do NOT waste your time and money with this unprofessional office! I cannot STAND doctors and…read moreoffices that have no regard for their patients, our time, and money. TWICE I was supposed to have balloon sinuplasty procedure with Lisa Perry-Gilkes and TWICE they messed up. I've been trying to have this procedure done before the year is over as I have reached my deductible and OPX with BCBS for this year so everything is free for me until 2022. My allergies have gotten worse causing me terrible sinus pressure and pain, chronic sinus infections, ear pain, etc. I had one of my sinuses done with a different office already. The first time I ended up canceling because I ended up in the hospital extremely sick. When I got out I tried scheduling again and the woman that was supposed to put me back on the schedule never did nor did anyone ever contact me about it. Come to find out she quit and that's why. I called requesting to speak with the manager (can't remember her name but I have spoken with her before) that is over the office about that issue. I could never get in contact with her which is a MAJOR issue with this office and alot of their negative reviews confirm this. You have to call MULTIPLE times to speak with management and they'll lie and tell you they'll call you back and never do. It's a game of phone tag with these unprofessional clowns. So I scheduled again to go in for another suspected sinus infection but again to have the balloon procedure. Drove all the way there in the rain (15 mins so not bad), waited an hour and a half, only for the rude front desk woman not tell me Perry was running late. I asked the woman multiple times what is the hold up but she wouldn't tell me or even give me an estimated time of how much longer. Everyone that came before and after me, including the woman that had been there 2hrs, were seen and left. I think Perry was deliberately making me wait. I walked out and I again called and attempted to speak with the manager about that but they wouldn't get her on the phone. A few weeks later I ended up speaking to Kacey Phillips who said she was the director of the surgery department/facility and you couldn't go higher than her. I told her what happened but that I wanted my gas money reimbursed for my time wasted. If a patient is running late they have no problems refusing to see you or will charge outrageous fees for late or missed appointments and even appointments not canceled "on time". When you call the annoying automated lady tells you to show up on time so doctors can spend enough time with you lol. They don't show you the same courtesy they demand of you. That morning "Dr" Perry made a woman wait over 2hrs to be seen and another patient was turned away for not having her insurance card and it was an allergy injection visit. The patient drove from Jackson but front desk chick didn't care. After that patient left I still wasn't called back and I got tired of waiting and walked out. Kacey, at the time was nice, explained one of the girls was no longer there, apologized, and asked me to give them another chance to make it right. Stupid me did and I went to that bogus nurse visit. They were supposed to call me back about medications for the procedure after I went to my pain doctor. They had Ashley call me to tell me Dr.Perry wasn't going to perform the procedure and that it's better if Dr.Livermore does it under general anesthesia. At first that's what I wanted but decided to just do it in the office and get it over with. FYI I've already had one sinus done and it wasn't bad. It's just weird hearing your bones crackling as they break them. Plus I have anxiety but you are given anxiety meds as part of their med combo they give you. Anyway I told Ashley no and I am NOT consenting to a surgery under general anesthesia and have to go through the whole process all over. Meeting with a new doctor and one that has bad reviews, having to have another nurse visit, do a hospital pre op, etc etc. It would just unnecessarily prolong it into 2022 and it wouldn't be free anymore. I called to try and speak with Kacey and she never returned my call wasn't surprised. I sent Kacey an email a week ago and she ignored that as well. Yesterday they had a 2nd woman in Dr.Livermore's office call me to schedule the surgery. I again told her no I am not wanting to go under general anesthesia and that if Dr.Perry doesn't want to do the procedure then she needs to have the overies to call me and tell me and stop wasting my time. The woman said she would find out what is going on and call me back. Not expecting a call back given their track record. I spoke to Livermore's surgery scheduler Latisha a week ago and told her the same thing. She said she would have Ashley call me but of course she never did. I am DONE with this place, their incompetence, and unprofessionalism. I'd advise others to run away and not do business with this awful establishment and Dr.Perry.

Company In Trouble?…read more Was informed yesterday that the company is no longer handling my LYRIC HEARING AID which I purchased from them for $3800 a year subscription! Wasnt notified in writing or by phone about this change. I havent been able to reach anyone to transfer my medical records to another provider. Need the unit changed but cant do this without the records! Unbelievably Unprofessional--can only assume the company is going out of business??

Dr. Won is by far the worst doctor I've ever experienced. I literally never had a doctor make me…read morecry due to the lack of consideration they have for their patients. I really wish there's more I could do about this other then just leaving a review. I tried to reach out to corporate but I never received a call back. genuinely a traumatizing experience. I'd never recommend going to that man.

Although I initially felt some concern upon learning that PA Simmon was not an MD and was visiting…read morefor the first time regarding my skin issue, I was made to feel welcome and comfortable upon arrival. After being seen in the exam room, I was disappointed that my medical issue was not fully resolved; however, PA Simmon used her experience as a Physician Assistant undeveloped and implement a treatment plan.

Katharine is a great provider and very polite and educational. Staff was great and there seems to…read morebe great teamwork if the office.