1. Emily W Hair

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Prosper, TX

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Emily W Hair

5.0 (2 reviews)
Closed • Closed

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2 years ago

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2 years ago

Been a loyal client to Emily for years, and have loved every single cut/hair we have done!

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Salon Di Lusso - Salon retail

Salon Di Lusso

4.4(194 reviews)
8.8 mi
•$$

I've been getting my hair done by Makenna for years now, following her from her prior salon to Di…read moreLusso, which is in a great location, just north of Stonebriar mall. The salon is easy to find with plenty of parking. Makenna is very knowledgeable and does a great job keeping my hair looking its best. Color, highlights, cuts, she is great with all of them.

I want to share my experience so others can make an informed decision before trusting this salon…read morewith their hair. My hair was severely damaged after receiving services from Stephanie. What I went in with and what I was left with were two completely different things, and the damage has required significant time, money, and effort to try to correct. What has been even more upsetting is seeing other people come forward with similar concerns about damage to their hair. I brought my concerns to the salon owner, Natalie, hoping she would take the situation seriously and work toward a reasonable resolution. Instead, in my experience, there has been a complete lack of accountability for what happened. I have felt dismissed rather than supported as a paying client whose hair was damaged by a service performed at her salon. I understand that not every service turns out perfectly, but there is a major difference between an imperfect result and significant hair damage. Mistakes can happen--the way a business responds afterward says a lot. I wish Natalie had acknowledged what happened, taken responsibility for the salon's role, and made a genuine effort to resolve the situation. I would strongly encourage anyone considering this salon to do their research, ask detailed questions about the health and integrity of their hair before allowing chemical services, and document their hair before and after their appointment. I would never want another person to experience the damage and frustration I have experienced.

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Emily W Hair - hairstylists - Updated November 2026

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