usual 1 star is to much
Incredibly poor communication and zero flexibility. After multiple unreturned phone calls and voicemails, I finally received an email response only because I escalated the matter through the bank's corporate complaint tier. Despite offering a reasonable, immediate, good-faith payment split across just two weeks to clear the balance entirely, the firm completely refused. They demand the full amount with absolutely no willingness to accommodate or discuss reasonable terms. A rigid, unhelpful experience during a time-sensitive matter read more