I had a great experience at this H&R Block location. My representative, Nathalie was punctual,…read moreknowledgeable, and very professional throughout the entire process. She was kind, courteous, and created a relaxed, friendly atmosphere that made everything feel easy and stress-free. She took the time to answer all of my questions clearly and thoroughly, ensuring I understood each step. After completing my taxes, she carefully reviewed everything with me and made sure I was comfortable with the information before finalizing. I really appreciated her professionalism and efficiency in getting everything completed. Overall, it was a smooth and positive experience, and I would definitely recommend this location and Nathalie to others. Gisele

I've been going to this particular location for my yearly taxes. I've been pretty satisfied with…read morethe basic service provided here. I'm especially impressed now, during the COVID-19 pandemic. I was able to schedule a time to drop off my papers. I was grateful that I could schedule a drop off time after my work. They also accommodated an earlier pick up time, when I called to ask last minute. I didn't come across another customer. I was socially distanced from the staff. I had access to hand sanitizer after I used their pin pad machine to pay. Their service was quick and efficient. The venue felt and looked clean and tidy. I felt safe (germ wise). This location is close to my home. I will continue to come here to do my taxes.

5 stars, but I'm a little biased. I think what this organization does is amazing. Helping people…read morethat are in trouble debt wise is extremely admirable. Every individual I have met at this organization is kind and compassionate, which is exactly what people who are swimming in debt need. Originally funded by the Government of Alberta Money Mentors is the only organization that can set up an OPD (orderly payment of debt) program for you which consolidates all your debts and comes up with a payment plan for you so that you don't have to declare bankruptcy. Coaching people with their money is something I would love to get into as a career and I'm happy to announce that Money Mentors is making steps into the community. This means educating young people so that they don't end up in situations where their debt is over-whelming. Money Mentors in Edmonton now has extended hours which gives flexibility to a variety of individuals and they also offer one free financial fitness class a month which focuses on setting you up for a strong financial future. Go check them out, you have nothing to lose, you can only gain peace of mind and better money management skills!

I second Janine E in saying that what Money Mentors does for the people of Edmonton is amazing. For…read morepeople already experiencing debt issues they can work with you in creating consumer proposals,enrolling in the orderly payment of debts program,or if it comes down to it in the end they can even support you in finding a good trustee if bankruptcy seems to be the best and only option. Their counselors treat people with the dignity and respect that all human beings deserve regardless of how deep in the hole you might be. On the flip side of things they also offer courses and coaching on budgeting as well as money management if you haven't quite hit a low yet but just have concerns about how you spend your money and how to reach your financial goals quicker. They are a not for profit service so you have nothing to lose and everything to gain by checking them out. The security and peace of mind you will gain is well worth it!

I have done personal and commercial banking in Canada for nearly 55 years and been able to get…read moresenior account WITHOUT FEES and I have a small account that has been dormant for a few years but should have a couple of hundred dollars iin it. I went to use it last week and a $10 charge was declined - surprise. I called the bank and they said it was in overdraft. I asked how that could be and they said fees and OD charges were applicable. To say the least I was shocked. I know they offered a credit card I declined due to an activation fee but didn't know they had started charging account fees. Banks make TONS PF MNEY BY PUTTING ALL OF THE DEPOSIT FUNDS IN THE FOREX overnight. They make enough that way to cover most of their operating expense and yet charge fees for

We have been banking at TD for years, since first moving here from the States. Many other…read morefinancial institutions in town didn't want to deal with us with our non-existent Canadian credit ratings and our savings entirely in greenbacks. But TD took a chance on us, and as a result, we were able to build up credit in Canada as we built our life here in Edmonton. We have several accounts at TD - savings, chequing, a US dollar account, and an education fund for our kiddo. And we always receive exceptional customer service from our regular branch on Jasper. They know us by name, and always greet us warmly, offering stickers or toys to our small child. At two-years-old, he has figured out, though, that a bank gives out more than just treats. Last time we were in there, he walked up to the counter and said, "I want money, please." I was mortified, but the employees there thought it was great, and the manager even suggested he come back and work there when he's older. We will undoubtedly still be banking there at that time.

We hired the Red Deal team to help us implement the Lightspeed point of sale solution in our retail…read morestore. They were able to extract our inventory from our current system and import it into Lightspeed with only some minor involvement from us. They helped convert us from QuickBooks Desktop to QuickBooks Online, and then fully integrate the Lightspeed POS into the accounting software. Now we have way better control over our inventory, and we get regular monthly financial reporting that helps us understand where our business is at. We couldn't have gotten this far without their help. Prior to hiring them we were hand writing our receipts...they helped us into the 21st century! Very professional, knowledgeable people who are also just really good human beings! Thanks Red Seal team!!

The Red Seal team has been great! We were way behind and they stepped in and took over our…read morebackoffice functions. They got our accounting caught up, worked with our clients to get our AR back under control, and have helped us get a way better understanding of our business. We now get monthly financial reporting, our cashflow is greatly improved with clients paying us in a timely manner, and we have a better handle on our margins. As business owners, we can focus on growth now vs. stressing out over administrative details.

I think we've been coming here for at least 4 years now, and I'll never go back to the green-square…read morepeople. It was their absolute awful service and incompetence that pushed us to Liberty in the first place. When they say they'll call you back, they really will. They answer all your questions with patience, and every time you visit you'll learn something about taxes and finance that you didn't before. They're faster, charge less, they let you make appointments--even in the evenings, and we really think the refunds are bigger. We get Moira to do ours, but we've had good experiences with all the staff.

I was immediatly impressed with the representive I spoke with; Shawna McGeough. She was kind,…read morepatient, understanding and got everything set up for me within 2 days. She also walked me through the proceedure for cancelling my previous insurance. I was recommended to your company from a friend/neighbor of mine. So glad I took her advice.

My husband and I bought a home in St. Albert two years ago, and his parents stayed living in his…read moreEdmonton home. We needed coverage for our new home, and our realtor recommended Plains Insurance for quick and simple. They were quick and simple. So simple, that when it came time to renew our Edmonton address coverage, we emailed some questions and got a response right away with a quote from Plains Insurance. We signed and paid for the year shortly after. I cannot possibly explain the nightmare this could have turned into. I received the renewal info and thought it was odd that it only had our St. Albert address on it - not the RISK address in Edmonton. I thought this was odd, so I called Plains and spoke with Adrienne. She mentioned the St. Albert address but could not find the "Risk address" anywhere in the system for about fifteen minutes, my guess was that she likely went through past emails to find the initial quote/address we received by email last year. She said the system had the already insured St. Albert address as the risk address, but assured me that it was still insured as the Edmonton address and said the price was the same because of this fact. She said new paper work with the proper address attached would be sent out shortly, BUT THE PRICE WOULD BE THE SAME. Imagine my surprise when three days later I went to pay the insurance for this year, and was informed that with the POSTAL CODE change, the rate went up almost $100 dollars. Uhmm... postal code change? Now I'm confused. So my Edmonton home WAS NOT insured for the last year, but rather you somehow found a way to insure my St. Albert address TWICE? No, Adrienne assures me there would have been no issue had we been in the unfortunate situation last year where we might have had to file a claim against the Edmonton home. She says they would have just told SGI about the mix up and they would've covered it just the same... I'm not sure if y'all have had to make an insurance claim against a property in the past, but it is literally ANYTHING BUT EASY. She further went on to say that if we had updated the last years forms postal code, we would have to pay more because of the price difference - this makes zero sense when you are claiming there would have been no issues in the case of a claim. Insurance companies want their money - they don't care if a broker made a mix-up with the wring postal code. If an insurance company can get out of paying, they will - and I wholeheartedly believe this would have been a way out for them. Call it a hunch, I don't think Plains would have covered us in that event. This was a nightmare experience, made worse by being charged almost $100 more than my initial quote for something that was the mistake of the brokers. The only thing that would have made this experience worse, is if something had happened to the home in the last year, and I genuinely don't even want to imagine what that would've been like. Furthermore, when I gave Adrienne the info to pay, I asked if I could be refunded the unused portion once I find someone else to go with (she knew how unimpressed I was with this mess). She proceeded to ask me (in her usual condescending tone) if I would like a cancellation slip emailed with my receipt to make it easier. Obviously, but I think you ought to know your customer service is SERIOUSLY lacking. I requested a cancellation slip for each property, and will start looking for quotes elsewhere immediately.

Everything was awesome. Fantastic service. Always available for questions, and super helpful and…read morekind. Would 100% recommend for future family members and friends. Tracey is amazing, I couldn't have gotten my wife over here if it wasn't for her.

v good service and friendly staff, everything on time .If you have any question they give all the…read moreanswer and care about their clint.

I am a senior on cpp, oas, and gis. Wife bought me out of my…read morehouse.bought a condo. Little bit of savings and nothing else. They changed me$ 304. I ask them why, they gave me $94 I refund 04/ 29/ 26. On 05/04/26 I phone d because I did not receive my refund in my bank. The receptionist was rude cutting my talking off twice, asking for the manager. The manager said she only charged me the time it took. And also said she will get the people that handle that look into it. If that's how the treat customers well I don't think they want customers

Excellent Accounting and Bookkeeping Service. Exceptional People To Deal With. Thanks Metrix For…read moreThe Support And Understand Through Difficult Times.