My family couldn't have asked for better care on my Mothers last days…read more Everyone there was so kind, attentive and sweet. At her last moments they were sympathetic, reassuring and kind. They really made an impossible moment tolerable. We felt blessed to have found them.

We were so lucky to get the last bed open at Dove House. My wife was coming out of Barlow…read moreRespiratory Hospital which is a great place to go for acute care. We were not ready for Hospice care nobody is, but this place was like Heaven. It's a ranch style house converted to a beautiful hospice care place. The staff is caring, friendly, very professional. We were there for two weeks before my wife pass away. She received the best care all the way till the end. I can't express how much this place is the best!

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

before the transition, everything and everyone was cool…read more after the transition, the place turned into garbage. Patient's refills were delayed, patient supplies always had something wrong. They discharged patients without telling anyone, staff are not paid on time, the dpcs has no idea what they're doing, staff are running the heck outta there, go look for someone else!

From the owner: Passion and Love Hospice: Redefining the meaning of hospice care one patient at a time…read more Compassionate, high-quality loving care and guidance when you need it the most. Many believe hospice is only for the final days or hours of life. This is not true. Hospice is not about dying; it's about helping patients manage pain and be comfortable when life expectancy is limited.

I've waited a long time to write this review, and since Mom passed away a year ago, I feel it's…read moretime. When it was no longer safe for Mom at home, I found a place for her at Emeritus at Casa Whittier in late 2012. At age 89, she had mobility issues and mild cognitive impairment. I liked the cleanliness of the facility and the friendliness of the staff and the residents. Mom adjusted well and seemed quite satisfied. She even put on some weight because she enjoyed the food so much. Unfortunately, was also change of ownership during Mom's stay (to Brookedale) that caused some serious problems. Example: A new policy was instated that provided for no more than two caregivers per shift. For a 60 apartment residence, that's just not enough. Mom had several bad falls--including one that required 8 stitches to close a scalp laceration. Other residents reported waiting an hour to get assistance to the bathroom, which explained the increase in falls. Tip: If you're looking for placement for a loved one, be sure to ask about staffing levels and talk to the residents. They can often give you a truer picture of daily events. Unfortunately, Mom declined physically and cognitively following a hospitalization and subsequent return to Emeritus. Her decline would have happened anywhere, but the mixed messages that I received from the staff during that time made a stressful series of events even worse. I visited daily, and I'd hear from one person that I should start looking for a board and care facility, and literally the next day I'd hear from someone else that, no, it was their job to help Mom readjust. Then on the third day another call would come and I'd be told that yeah, she had to go. I soon found a board and care facility that better suited Mom's needs and moved her out in June 2014. The new facility had a maximum of 6 residents and a minimum of two 24/7 caregivers. She received better care, was happy and safe, and it was actually less expensive than Emeritus. Tip #2: If a loved one needs care, take the time to learn about what assisted living does and does not provide and decide if that's the setting that will best suit their needs. It looks like Emeritus at Casa Whittier is now known as Whittier Glen, so perhaps there's been another change of ownership and things have improved. I hope so.

I've been meaning to write this review for awhile now. My Aunt who is a senior, she's 80 yrs old,…read morehas been living here for a little over a year. In just that time alone I have seen her personality blossom from being somewhat quiet, shy, cautious even a bit defensive into a VERY happy, social and funny, even dare I say... sassy gal! I will FOREVER be grateful for the Staff here. Each one of them has helped guide us both and I truly cannot recommend this facility high enough, I wish there were 100 Stars! From the start, Sharon Crowe, helped explain senior living, independent & assisted and that they provide both. She helped me and our family understand how to communicate with my Aunt who was initially hesitant on moving because she's not comfortable with change. Well, not may are and that's ok. So we went at a comfortable pace and started gathering information since her Dr. recommended she live in an independent facility and not alone in a condo anymore for her well being all around. What worked for my Aunt was testing out the facility on a respite stay. We didn't even know that was an option. My husband and I had to go out of the country for business and we were extremely concerned about my Aunt who at the time was still living alone in a condo. Sharon suggested a respite stay as a vacation for my Aunt ( they have a room available for this to rent out) where she could experience living there within the community and enjoy all the perks which include 3 meals a day in their nice dining room, tons of different activities every single day, housekeeping, laundry and most important for her and us was that she was in a safe place where if anything happened she'd be ok and we would be immediately notified. Whew, what a weight off our shoulders. THAT was the beginning, the way we eased her into living there. During her respite "vacation" stay she got to know all the staff which was key because becoming familiar and starting to feel safe made a huge impact. Also not having to do chores like cooking or housekeeping or laundry really made her happy! So after we returned from our trip and we discussed moving to a facility like this, there wasn't even a hesitation for my Aunt to state she wanted to stay and live there because there were no unknowns. AND it has only gotten better. She gravitated to the Staff first but slowly has become social and friendly with everyone and now knows every resident and even likes to help new residents learn to play games in the activity room, ( her favorite place!) In fact, when I call her, I try not to during "Bingo" or "game time" because she's busy having FUN! I could go on and on and on and on....really I could! There are so many awesome features including its a smaller community only 60 rooms so it feels more like a family but what I really want to express is that this is the first time in MY life, ( I'm almost 50 years old) that I have ever seen my Aunt this happy. She feels safe and is having FUN! That's what I want for her for the rest of her life and its what I hope to have later on for my husband and myself when we may need to find a home that suits our needs better as seniors. From the bottom of my heart, THANK YOU to Tonya Reynolds, Gail Blessum, Michael Alonzo, Sharon Crowe, Juli Sanchez, Jerry Saenz, Jorge Casillas, Betsy, Turan and the entire staff. Thank you for helping us, help my Aunt find the perfect home to enjoy her golden years with respect and dignity and I'll say it again FUN!

Our mother needed serious live in care. We were referred to DialMed by trusted colleagues. We are…read moreso happy we contacted Denise and her team at DialMed. Very responsive, caring and professional. A can't miss hire.

We grateful for the last 2 plus years of the attention and caregiving services that the DialMed…read more owner Chris and his Team, Nancy, Francis, Dezzie, Erica, and Sam. Mom's advanced Parkinson's Disease has been difficult and the Team of caregivers have helped her life and ours be less challenging. Thank you Chris and the DialMed Team.

Stay away from Monarch. They promised they would care for my father in his final days. Yet, they…read moredid everything they could to not help my father. They went out of their way to not see him. Their care consisted mainly of order drugs and machinery and they giving us a notebook to figure it all out ourselves. They offered no direction for any of the equipment including the oxygen and nebulizer On the day my father died we had called Monarch nearly a half dozen time to ask for help with pain medication and oxygen. They offered Facetime even as my father was struggling with agonizing pain and vomiting. They had one nurse on duty for the entire region. The nurse who showed up was contractor. She showed up 4 hours after our first call. This is a company that just wants your Medicare benefits. Stay away.

Working as a private caregiver for couple of people that became my own, until the end. Monarch…read morePallative Care helped us a lot. Thru their nurses, Jacob, Suzy, Carlos and Martha.Theyre very dedicated in taking care of others. They make life more meaningful, by focusing on anticipating, preventing and treating suffering. Will definitely be grateful for this people in what they do to help the families or just a person in need to have a hand to hold til the end.