A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

My parents moved into their 2 BR/2BA apartment in June 2024. Since then, my husband and I have…read morespent 18+ nights in one of their guest rooms each year. I'm thrilled to report that Morningside continues to meet, and very often exceeds, our very high expectations. Here are a few tips/learnings since my 2025 update. Tip #1 - My parents have a Kaiser Medical Advantage Plan. I learned recently there are some nuances to their medical coverage at Morningside's onsite Skilled Nursing facility as well as Park Vista. We've opted to keep my parents enrolled in Kaiser because they've had the same PCPs for over 25 years. Be sure you understand the potential financial ramifications if you're a Kaiser patient. Tip #2 - Do yourself a favor and ask to work with Monica Silva in the Marketing Department. She'll guide you every step of the way. She also remains an invaluable resource long after you enter Morningside as a new resident. Now on to my 2026 update as my parents start year 3 at Morningside. Over the past year, both parents have experienced minor medical emergencies necessitating EMT visits to their home. Living in NorCal, it's very reassuring to know that a quick call to the front gate and/or simply knocking off the phone receiver in either bathroom results in an immediate visit from one of Morningside's 24/7 EMTs. Several of their EMTs are current medical students. While the food selection/quality has declined a tad bit over the years, it's still very good, and Morningside's waitstaff are beyond kind and patient. My parents enjoy the entire F&B team, and they especially adore Victor and twins Liz and Melissa because they cater to their every needs. When the guest room experienced an unexpected maintenance issue on the day we were scheduled to arrive, Olga called me that morning and arranged our stay at a nearby hotel at Morningside's expense. She also provided us with breakfast coupons for the duration of our 3-night stay since our hotel room didn't include breakfast. There was a recent situation that prompted me to reach out to Sal in Housekeeping. Since I was onsite, I asked Sal for an in-person meeting and Sal arranged for us to meet the very next day. He also invited Morningside's Executive Director (Chris Oakeson) to our meeting because it involved a sensitive staffing issue. After listing to my concerns, Sal and Chris promptly addressed the issue to my full satisfaction. I could go on and on, suffice it to say my parents are absolutely thrilled to live at Morningside. My mother who has difficulty making friends is thriving in her new community. These are my father's actual words when I asked him how he liked living there, "You know, I lay in bed some days asking myself if I deserve to be so happy and live such a carefree life in this beautiful place!" I think that says it all. :)

Moving to Morningside of Fullerton has been one of the best decisions I have made. The residents…read moreand employees have been warm and welcoming. It is easy to stay active, make great new friends and the food has been consistently great too! I am so glad I chose Morningside to be home

We knew it would be a difficult transition for mom at 90yo from her home of 60+ years to a small…read moreapartment. We initially moved mom in a nearby senior community which was horrible experience and after only 2 months, we realized we had to move mom again. So stressful for all of us. But once we moved her to OAKMONT Whittier, my mother thrived! She bloomed, she had joy again and her spirit sparkled. Everyone was welcoming and friendly staff members, and residents. The food is absolutely delicious. Mom felt spoiled. She enjoyed the many activities and appreciated that she was able to share ideas for movies and activities to try. My sister and I were so relieved that mom was well cared for. We had good communication between us and the staff caring for mom. We had no worries. Such a blessing. Mom has since passed unexpectedly and I must share that my sister and I miss visiting. We loved all the kindness and support of staff members Anabel, Kimberly, Lindsay the chef and servers and so many others.

Our family knew Oakmont of Whittier was the place, but we kept telling ourselves we weren't ready…read moreyet. We thought we had more time and that waiting would somehow make the decision easier. It didn't. We waited until a crisis happened, and suddenly we were making decisions under pressure, emotional and scared, wishing we had done things differently. When that moment came, Oakmont was there. The team didn't make us feel like we were alone in it. They listened, helped us navigate everything, and supported our family when we needed it most. What surprised us was how much more Oakmont offered beyond a beautiful, well-kept community and great care. There were resources, programs, and people who understood what families go through during these incredibly difficult transitions. From the moment we walked in, we felt welcomed and cared for. If sharing our experience can help even one family, I hope they hear this: don't wait for a crisis to force the decision. Start the conversation. Take the tour. Ask the questions. Give yourself and your family time to make a thoughtful decision instead of having to make one when everything feels overwhelming. We learned the hard way that ready is not a feeling. Ready is a decision.

something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

CAREGIVING: It has…read morebeen nearly one year since my parents moved to Oakmont, during which I have gained a deeper understanding of the vital contributions made by caregivers and med-tech personnel to both my parents' well-being and my own peace of mind. The Director of Health Services, the Resident Care Coordinator, along with the caregiving and med-tech teams, consistently display outstanding professionalism, and I truly value their dedicated, round-the-clock care for my parents. The significance of their work became especially clear when my mother fell in their apartment soon after their arrival at Oakmont of Fullerton. I'm thankful that her emergency alert necklace allowed for a swift response and appreciate how effectively the team coordinated with paramedics and kept me informed. CONCIERGE: Since my first visit, the concierge staff have consistently shown professionalism, offering sincere greetings. They welcome residents, families, and medical professionals, while also ensuring that residents with cognitive impairments stay safely within the facility unless accompanied by authorized personnel or relatives. CULINARY: Oakmont of Fullerton recently appointed a new executive chef who demonstrates a thorough commitment to meeting residents' dietary needs. Since the new executive chef became part of the team, both the amount and quality of food have improved. I would like to see premium cuts of meat added to the menu, along with baked potatoes as an additional side choice. There have been instances where hot meals were served cold as a result of delays, including food remaining under heat lamps, on back counters, or not being picked up promptly by waitstaff. Enhanced communication between culinary and waitstaff personnel is recommended to address this issue. WAITSTAFF: Although the waitstaff manage numerous tasks, enhancing follow-up service is advisable. Staff should periodically return to check on residents, ensuring all needs are addressed. Furthermore, tables should be promptly cleaned and reset after guests have completed their meals and left the dining area. Removing soiled tablecloths prior to seating new guests would be beneficial. Employing a dedicated staff member responsible for cleaning and resetting tables may improve overall efficiency, allowing waitstaff to concentrate on attending to residents and guests. Waitstaff can further elevate the experience by greeting residents courteously and showing genuine enthusiasm in their roles.

If you have a death wish for your loved one, then feel free to ship them to this shithole. Staff…read moredoesn't care about your loved one other than gossiping among themselves. Receptionist is shit. The one there on the weekdays doesn't give a fuck if you're walking in, she just sits there on her phone or gossiping. Good luck if you need help moving in or out. Staff gives bullshit reasons on why they can't help you but they are caught hiding and not doing anything, they just don't want to help. All useless, lazy staff. Residents are left to rot there.

If your loved one needs care in the middle of the night good luck, they may not know enough about…read moretheir call center to respond. Literally the person admitted and said I saw the red light but didn't know what it meant. Lucky it was only a bathroom call And not chest pains. 3 weeks later we moved her out. That was just the final straw. Plenty of vacant rooms available.

My mother in law just moved in and they've been helping with the transition. And they are great…read moreabout me and my daughter running the balls saying hi to everyone. It's very pleasant.

If you care about your loved ones please do not send them here for the love of god. These good…read moreresidents always somehow get personal belongings stolen as well as played with there money. They do not care about these people as human beings they just see them as "ill" or "sick people ". The management team honestly blows my mind, they are beyond unprofessional and beyond underpaying there staff. The kitchen always runs out of food and never has enough portions to serve everyone and that is quite unfair, as well as the care stuff they just hire people who are always under the influence nor care about doing there job. This is one of most if not thee most unprofessional senior livings home to be at, they do not care about there staff or residents. So please be careful about bringing loved ones, this is not a "safe" nor " happy" place for them. Carmen is not fit to run this facility, there are illness like Mrsa and c.diff that she nor anyone disclose with staff nor residents and just sweep it under the rug. This place is a joke and nothing less !

Emerald Court has been a safe place for my 95 five year-old mom for the last two years…read more Friendly staff, friendly Caretakers, wonderful dining experiences, wonderful festivities, and holiday gatherings. Kind caretakers, and office staff always available and helpful whenever needed. Thank you for the spectacular quality of care that you have given my mom during this time, we appreciate it. I her daughter, visit 2 to 3 times a week and truly enjoy the staff and the residences. Mom enjoys the music class twice a week with Pat the most, and the history and humor class with Amy second! She also enjoys the library very much reading newspapers, and books and spending time looking at the fish tank. The surrounding grounds are beautiful with different patios and lovely trees, and everything is truly manicured. Emerald Court is a great investment for your loved one‍‍‍

Ask yourself, do you want to start your life over again at 55?…read moreI was living alone in a beautiful condo, but loneliness led to depression. Who wants to cook and eat by themselves? NOT ME! And television is not the best company. I looked around and found a senior home with an aging population and a youthful spirit. Emerald Court has amazingly wonderful activities. When there's no holiday, they make up their own. The best holiday this year was senior prom. We all were transported to our high school days. We had a King and Queen of the Senior Prom. Besides the singing, swinging bands, we have on a Saturday or Sunday, every week on Thursdays we have Happy Hour. Holidays are another game changer. They dress up each holiday with decorations from ceiling to floor. We have a holiday party with a singing, swinging band, hors d'oeuvres and light drinks. I don't want to forget to tell you about the scheduled activities for every day of the week. When you wake up in the morning, you've got 12 or 13 activities listed on the daily activity board. We have activities from bingo to Wii Bowling Some activities are for active people and some activities are for people who sit in chairs. They don't leave anybody out.. We have two dining rooms and a bistro. . But most of all we have a dedicated staff. This place puts residents first. They take care of you with a smile and a caring heart. If you're still interested in living your life full of excitement and joy, make a visit to Emerald Court Anaheim, California. Emerald Court has Independent Living, Assisted Living and Memory Care. Take a look and enjoy the fun.

The staff at Park Regency have been helpful, especially the activities/programming team. It's…read morewonderful that they try to engage the people in their care with activities. I appreciate the effort to include programming in Mandarin Chinese and hope that they continue to provide more options.

My wife spent two weeks here recently. She was also here two weeks about three years ago. From what…read moreI can tell, not much has changed. The food is still less Than desirable. The place is fairly old and it shows. It looks like they painted some of the rooms but they use the cheapest painter they could find. Not a quality job. The beds are squeaky and old and rusty in places. It's still noisy. My wife had a TBI and the noise was Unbearable. It's a huge step down from the hospital as far as equipment, environment, and attention. From my experience, all of this is typical of a skilled nursing facility. I've only seen one that was better in all respects. The good stuff. The staff is very good when they are working with the patient. There's just not enough of them. We had a difficult time with the first physical therapist we had. I talked to the Therapy director and they switched Theripist and she was excellent (Neeva). My wife got an hour of therapy 5 days a week. In our case, the benefits did not come close to the disadvantages of the stay here. To be fair, that would be the same at almost all SNFs.