This review is for a few years ago when I had Mono and strep throat at the same time. My schools…read morehealth clinic only did a rapid strep ~ 2 weeks before I had to go to urgent care. My throat was so swollen, full of exudate, my tonsils were almost touching, couldn't eat or drink much, eyelids and face were so swollen I looked so unrecognizable for 2 weeks. I went to urgent care after feeling weak and because I still had a fever and was only able to take OTC (which I could barely swallow with my throat being so gross) ANYWAY I arrived, was seen very quickly, virals and assessment, given IV hydration which helped my fever and just made me feel a million times better, got a strep culture instead of just a rapid, and received a personal phone call from the PA the same night that it was positive for strep and she sent antibiotics to my local pharmacy. I felt SO much better the next morning and literally cried from joy because I felt so horrible for what felt like forever and missed so many undergrad classes. Most of the reviews on here that are bad are very unreasonable and from frustrated individuals who don't understand what an urgent care is for. Many times you DO need to make an appointment with yourself PCP or got to the ER. There are certain symptoms that really require them to refer u to the ER etc. it's not because people are lazy and don't don't want to work it's because they care, worried something else is going on, or are not comfortable trying to diagnose/treat something.

My wife scheduled an appointment over 24hrs in advance and arrived 15min early the day of. She…read morereceived several text confirmations and payment was made ahead of the appointment. She arrived 15min early the morning of the appointment, and her name was not listed in the self-service kiosk. She spoke with a lady at the front desk who was rude to her and said that her name was not in the system and that the text confirmation "did not mean anything." My wife was told that a new appointment was created for later that same day. No further instructions were given. My wife returned the same day 10min before her appointment and was told by a man at the front desk that no appointment had been created and that she needed to wait 2 hours in the waiting room to be seen. Horrible experience. Unhelpful staff. Payment received and no service performed.

The reason why I come to Dr Wong's clinic is I really tired of making an appointment with a PCP in…read morenetwork. It is too hard to see a doctor. They are always busy, especially during the severe COVID-19 pandemic. Dr. Wong is always willing to accept a new patient. You don't need to make an appointment with Dr. Wong. Just walk in his office. If you are new patient, please sign in and it will not take you a long time. His office is neat and clean. If he is busy with his last patient, you can sit in his cozy couch. Dr. Wong is professional, knowledgeable, friendly and patient. He can listen and answer all your questions and concerns, and explain your conditions well. I trust all his decisions.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

I know it might be weird to review a medical practice on Yelp and it is not something I typically…read moredo. However after my experience now at Highfield on two separate occasions I think it is justified. Prior to my even having an appointment the staff was incredibly helpful. My PCP was ordering a specific MRI which they had not ordered before and we were not sure would be covered. Highfield actually called me and walked me through step by step how the order should be written and how the doctor should put it through. After passing their advice on to my doctor approval came through pretty quickly. I was able to schedule and get in pretty quickly. They even have Saturday hours. Due to Covid right now they are not allowing anyone other than the patient in (unless necessary). You ring a bell to be let in and they check your temperature before letting you in to the waiting room. They had sanitizer out and were handling things very well. My scans were done by two different people on two different days. Both of them were very nice and accommodating. They explained what to expect and how long each portion would take. They made sure I was as comfortable as could be when positioned for the MRI. After the scans were finished maybe 10 minutes later I was out the door with discs of my images in hand. I have had a lot of MRIs done and the ones at Highfield were by far the smoothest process from start to finish. I wouldn't hesitate to go here again in the future or to recommend it (to friends or here on Yelp).

Drove 200 miles each way as this was the closest stand up imaging to me…read more Mary was my technician. She was kind, patient competent and professional. Wish the same could be said for the lady with an accent who answers the phone. She wrote the book on how to be rude. Having been in the health care field my entire career, it is a total encompassing team effort. The care starts with the first person we encounter and finishes with the last. Perhaps she needs a crash course on kindness and compassion. Or don't let her be the pacesetter who wears your brand so poorly. K

This was a stellar experience, one that was so far above many urgent care centers I have ever been…read moreto before. This was my first ever visit with any Med Express Urgent Care Center. Because we ate in the COVID era, as with other medical venues, you call from the parking lot to checkin. They set up a profile which only takes a few minutes then someone calls when they're ready for you to come inside. It was literally immediate turnaround at at about 8:30 am on a weekday when they opened at 8am. Once inside I sat in the waiting room no more than 2 minutes when called back to a room. Then after taking vitals, it was, again, only moments before the nurse practioner greeted me and tended to my care. This and it wasn't life and death or even an emergency, just needed a diagnosis and some meds to relieve situation. I was treated well and all, every single staff member, was cordial, efficient, but more important, they seemed to all want to be there and be of true help. I do not see that at a UPMC facility (they instead strive to be efficient but at the expense of the patient are curt, don't listen, and don't seem to care about being people-centric). What a breath of fresh air. And the place is very nice looking with the middle being the central hub enclosed in glass on all sides for waiting room checking on one side and checkout on the other. I was in and out within maybe 25 minutes and feeling satisfied they listened to me and treated my condition appropriately without my feeling rushed.

Today at MedExpress was super easy and straightforward. I made an appointment and was in and out…read morewithin 1 hour and 15 minutes. I saw a bunch of people walk in after me expecting to be seen or put on a waitlist, but without an appointment, they were told to return later. Seems like making an appointment online is the best option. I made an appointment at 9 AM for a 1:30 appointment same day. The nurse practitioner was super kind and helped me solve my weekend crisis quickly!

So being outofstate I had called my health provider and there were no in network providers and they…read morehad no recommendations. Ended up contacting my sister who has knowledge in this field and she dug up this place My reason for coming here was due to a dogbite incident from a family pet it had happened a couple of days ago and I decided to contact my health provider and they recommended visiting a facility to have a doctor look at it The doctor gave me a little chastising about dog bites being serious but was professional about it. He wrote up a prescription and asked where I wanted to pick it up being cheap I asked if there was a costco and it turned out not that far away The nurse who took care of the wounds did a great job she had to take care of pus buildup I had to use the bus system to get here and that worked out Just to see the doctor will be an upfront $120 and the treatment was only another $175

They do not accept Anthem Blue Cross / Blue Shield. My spouse presented her insurance card and was…read morecharged a co-pay. Then we received a bill for $463. Nothing was said at the time of treatment.

Great facility with quick access to med care. Too bad, They…read moreare OUT OF BUSINESS. Closed.

The girls at the front were very nice, as I had a high deductible. Dr. Kliber was incredibly nice,…read moreand I walked through the whole appointment quickly - I was surprised how fast I was out!! I would highly recommend this location on Rt. 8, as it was open on my way to work.

Came here due to a cat bite and affected area very red and swollen, knowing animal bites are…read morenothing to be taken lightly. This particular urgent care center was closest to my work at South Hills Village so came here for the first time. I was very impressed. On a Saturday around 10 am, I was a walk-in without a prior appointment. I checked in at the kiosk and was immediately summoned to take and record my info (I was the only one in the waiting room). Then I was immediately taken to an exam room where the nurse took my vitals and washed my affected area. Then, with only a few minutes wait I saw the tech who prescribed an antibiotic, applied an antiseptic, dressed the bite wound and drew around the red area with a marker so I could monitor in case it spread. I was given instructions that if it did spread I was to head to the ER pronto for possibly IV antibiotics. They called in the prescription yo the Giant Eagle pharmacy close by so I could fill and start taking before I headed into work. I then exited without having to checkout or anything. I just want to say how impressed I was with the care I received from all parties. They were fast, efficient, caring, and all steps and instructions were clear.

I had a nosebleed off and on for several days. I stopped here 8 hours before an international…read moreflight to have it checked. The physician walked into the room and told me to go to the St. Clair ER. She didn't even look at the injury. I asked her if I should pack it for the flight. She said they weren't going to pack it. Dismissive, complete waste of time and $137.00. If I had time to sit in the St. Clair ER for 6 hours, I wouldn't have gone to the Urgent Care. Yelp needs to have a 0 star category.

I have had continual back problems and visited Urgent Care hoping for a shot. What a great…read moreexperience! The woman in the reception area was helpful and welcoming; she made checking-in go very well. The practitioners were extremely thorough. I was examined and asked extensive questions about the pain. They gave me a course of Prednisone, a shot of Toradol, and advice on what I can do in the long run to help this pain from recurring. A wonderful experience overall!

They are very efficient very little wait time professional Also, at the other end of the hospital,…read moreI get my blood work done so easy and convenient

Women who work in the lab are above and beyond taking care of you. Fast registering, fast lab work,…read moreand oh so pleasant.

I was born here in 1962. My mother told me it was a great little hospital that was nicer than the…read morebigger hospitals in Pittsburgh

Convenient care when I can't get to my doctor. The registration was strange, they confirmed my…read moreappointment on the screen, but there was no follow-up email or text. I get more feedback when I order a chicken sandwich. The waiting room is spacious and the music is okay. But when I make an appointment, I don't like sitting around. They could text me to say there's a delay. Or they could try not overbooking.

I visited MedExpress for potential cardiac side effects from my cancer medication. The wait was…read moreshort and the nurses were attentive, thorough, and friendly. What was not great was trying to contact MedExpress afterward to request an EKG be faxed to my cardiologist (per his request). Repeated calls were disconnected by the automated system, and when I finally spoke to someone, they said they would contact a third party to send the records. Two weeks later, my cardiologist called to let me know they had not received anything from MedExpress. I called again and faced the same automated hang-ups. I was eventually transferred to billing, but the representative couldn't find my information and refused to transfer me or provide the correct contact number. After several attempts, I gave up and asked my cardiologist to fax the request directly, as I cannot send faxes. Even the hospital confirmed that getting medical records from MedExpress can be unreliable and difficult. This lack of responsiveness and transparency are serious problems for patients and doctors who need timely access to medical records.