Went to North Florida Surgeons on Back Beach Rd, PCB to see Dr. Ryan. Office is beautifully…read moredecorated and clean. Everyone I encountered there was pleasant and very nice. Got in fast and was treated and diagnosed quickly. From the nurse to the P.A. to the Doctor everyone was exceptionally nice and took their time to see me. I wish every one of my Doctors had this nice of a facility and employees.

So caring and excellent with my elderly mothers ent surgery. . She fell broke her nasal bones and…read moreis now better than before .

Dr Boole diagnosed and addressed an issue that was ignored by previous doctor. I am very thankful…read morefor his care.

Dr Boole is simply the best! Thank you for all you do! Thanks to you I can sleep at night and be…read moreawake in the day. Amazing!!!

Professional. I was offered a weight lost shot ,which I was not interested in. I have lost 120 with…read morediet and exercise and didn't feel it was necessary for me to loose 15 pounds to my goal. I can continue to lose weight with my current plan.

Very good doctor. Able to explain problems to me and recommend help. Very busy office but worth…read morethe wait.

This review is for Dr Goto. I have had two mastoidectomies and have to have my ear cleaned every…read moresix months, not a pleasant experience. Dr Goto does this procedure with gentle hands and a reassuring manner; I did not experience any discomfort, amazing. He is also the first ENT Dr that provided me a solution to itching in my other ear. A true professional, HIGHLY recommend!

From the owner: Welcome to Riesberg Institue Riesberg Institute offers…read morecomprehensive care for the full range of ear, nose, and throat (ENT) conditions. At the clinic in Pensacola, Florida, patients experience a spa-like atmosphere as they're treated by a highly-skilled medical team that includes board-certified ENT specialist Michael Riesberg, MD, and licensed audiologist, Star Lange-Richey, AuD, CCC-A. The Riesberg Institute team values each person, giving them the personal attention they deserve together with the convenience of on-site services such as a sinus CT scan that enables a quick and accurate diagnosis. The skilled team treats common conditions such as acute and chronic sinusitis, allergies, ear infections, and nasal obstruction. They also provide complete hearing evaluations to determine the cause of hearing loss, then they treat the underlying problem or guide patients as they choose from the extensive in-office selection of today's most advanced hearing aids. The team at Riesberg Institute specializes in minimally invasive procedures that repair sinus and nasal problems and produce long-term results. They have extensive experience performing in-office balloon sinuplasty for extended relief from chronic sinusitis.  The Riesberg Institute also performs procedures such as endoscopic sinus surgery, septoplasty, and turbinate reduction...

Very nice staff and very understanding. Very professional. Had a balloon sinusplasty and it went…read morewell. Would recommend to anybody. Well worth it! Dr. Callahan. Is an awesome guy.

I was told 5 years ago my gall bladder was failing and needed to be removed. Dr. Callahan did a…read morescope exam at literally 1/3 of the cost another was going to charge , gave me advice on some digestive pills to take. I still have my gall bladder with no problems. He saved me from an unnecessary operation. He was very personable.

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

My doctors visit: Drive 1 hour for ear infection to…read morespecialist via reccomendation. Specialist: "use some hydrogen peroxide and come back in a week." One week later My doctors visit: Drive one hour because ear is still a 4 month long problem Specialist: "your ear is fine, come back when there's a problem.

I have had 3 surgeries in this facility in the past 3 years. Dr Bansagi removed cataracts in both…read moreeyes in 2026. Also Dr. Awantang eliminated carpal tunnel in my right wrist and repaired a trigger finger in 2025. Both of these doctors are exceptional and I would recommend them both to anyone. The nurses were exceptional, inserted an IV without any pain, were very friendly and were very accommodating to all my needs. Northwest Florida Surgery Center is the best surgery center in Northwest Florida Hands Down.

I have had three surgeries at this facility in the last twelve months…read more Everyone is always professional but super friendly. I've never had a single complaint on how I was treated nor with their billing system. They are all excellent.

I was in ICU having a stent put in because my heart was not pumping as it should have - I went to…read morethis hospital because my friends that were here had excellent care and they did not prove to be wrong. All the nurses were professional and friendly, the doctors answered my questions - even the food servers were helpful and kind along with the janitorial staff. I understand the shock over the pricing , of which I do have questions about but you can't fault the facility for that, only the corporate side! All the staff are ones I would hope I never need to see again, but would be happy to if I needed them!

nice facade, bad on the inside. understaffed, overwhelmed and in my opinion largely incompetent…read more this place is a chaotic hot mess from a medical perspective. the emergency medical responders in the community I've spoken with don't even like bringing patients there if the condition is at all serious. wife and I have both received emergency medical care there. that we both feel was absolutely third-world, and a risk to medical recovery. and as a devout Catholic, I hate saying that about a Catholic hospital. Don't even get me started on the grotesque over billing.