This is the worst place to have your taxes done, Tammy has no communication skills. Turned our…read moretaxes in at the end of March received no information or calls back about our taxes until 9pm they day our taxes were due. Called multiple times after that as to see when we can come sign and pick up our taxes, we were told they would call us back, that never happened. Finally we called at the end of May and were told the taxes were ready. When we went to pick up our taxes, the price had gone up over $100 with out anyone telling us. If I could leave no stars I could.

This tax preparation business is great! They figured out a complex tax issue for me last year and…read moregot the IRS off my back. We went back this year and will be back for years to come. Kim Gordon is an amazing experienced tax preparer. Highly recommend this place.

This is the newly added second page of this company that I gave a 1 star review for last February…read more On that site they have nothing but people who have had horrible experiences, even some claiming the business is fraudulent. I will Post my original review below and include a photo screen shot of this businesses original Yelp account page. Starting a new page should not give them the ability to hide the several very concerning reviews their business has received. The reviews span over the last 7 years. All the way Up to last tax season 2019. We had a horrific experience last year that actually caused my ptsd to return.. I highly recommend you go elsewhere to get your taxes done this upcoming season. Avoid the chaos and misinformation and unorganization. Stay clear of making appts to show up to a locked building. Save yourself the hassle of having to pull out your return halfway thru the process to go start over some place else. I hate giving bad reviews especially because It was a great place many years ago. But sadly it's turned into a nightmare since ownership and management changed.

What started out as being a five star experience quickly turned sour…read more I have never had my taxes done for me before, I have always done them myself online. Why pay to have something done when my return is so simple? But this year I was in need of cash fast, so I looked into getting an early income tax loan. The application and tax prepartion process went fairly quickly. They informed me that even though I was pre-qualified for the loan, there was still a chance the bank could deny me. If that happened, I would get my bank fee back but the other expenses I would lose out on. After learning what the bank looks for I decided to go ahead with the loan. After everything, it was about $460...yikes! If I didnt need the loan I would never have paid that amount. During our time their my son was given two packages of fruit snacks, a bag of chips, a fruit juice, and I was given a Diet Pepsi, all for free. At the end of the visit, my tax preparer informed me that they were having a promotion called "Flash for Cash" and since I came in before February 15th, I walked out of there with $50 bucks cash....SCORE! This is the only reason I am giving them an extra star. I was supposed to receive a phone call within 24-48 hours and then I would be able to pick up the check at their office. It took the whole 48 hours and when I received the call I was at work. They said "for some reason the bank has denied your loan." HUH? I asked them what was the reason and she said "I'm not sure." Wow. She reassured me I would get the bank fee back which was approx. $70...for a new total of $390. Like that makes any bit of difference now. I applied on Wednesday and recieved that horrible call on Friday. On Saturday I was left another voicemail that said "Jessica, your tax return is ready to be picked up." Next time specify that it is PAPERWORK before you get people's hopes up. I received another call on Sunday. At this point I am so annoyed with this place I saw their number and thought "what do they want now!??" I answered and the lady tells me "I have good news, your loan has been approved." I am so confused. I tell her " I was told on Friday that it was denied." And she says "Well, it was. The IRS denied your return so we went over it and we had a digit wrong. We reprocessed it and now the bank has approved you." You would think I would be happy to hear this...no I wasn't. Lady do you even realize that you guys ruined my whole day!?? I was counting on that loan, you couldnt even give me a reason it was denied, and I went home and baked cupcakes....DO YOU KNOW WHAT YOUR NEWS DID TO MY DIET!!??? And why didnt anybody tell me what was going on, instead you left me to stress about it. She tells me to register with the loan website and then they can print the check and I can even pick it up that same day (Sunday). I registered and then told her I would be in on Monday because I was not leaving when the Superbowl was on for a check I couldnt do anything with that day anyways. I called on Monday at 12:00pm after work to tell them I would be coming to pick it up. They tell me "we have your check but it is in the back room which we dont have access to right now, we'll call you when you can come get it." DONT YOU THINK I HAVE WAITED LONG ENOUGH!?? 3:30pm I call again....same thing. I didnt get a call until 8:30pm that night!! And once again, I cant do anything with it until the next day!! I go to pick up the check, and my address is wrong on it. I tell her and she says "oh well you'll still be able to cash it." Sure I can, but my address is on all my papers and you cant get it right? She apologizes to me about the wait and thanks me for being "patient." In which case I informed her... This is the very first time I have ever had my taxes prepared for me and because of this experience I will NEVER have them done again. You guys messed up my return and had the IRS deny it, and didnt tell me when it happened. I CAN FILE MY TAXES FOR FREE, MY DAMN SELF, AND DO THEM CORRECTLY. So take your outragous fees because I will NEVER be returning. And might I add, I finally received my "loan" 6 days after applying when you are supposed to have money in hand 24-48 hours after. I paid all that money for a "loan" that wasnt much of a "loan." And now my tax return is delayed by 4-5 days because of YOUR mistake. Also, the "loan" was $500 dollars less than promised. GOODBYE LIBERTY TAX SERVICE.

Very satisfied! Spends time with her clients. Reasonable prices. Should check it out. Front Street…read moreCottonwood.

This place is terrible, not only did they ignore us when coming in for our appointment. But they…read moretried to get a walk in before us when we had the appointment. Then after already sitting for half an hour our worker up and leaves and put a different person on our case, and the new person decided to go all the way to the beginning and tripple check everything while changing things along the way. Slow, unresponsive, and rude all around, better off filing your self or using a different company, do not recommend at all.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Anderson,…read moreCalifornia, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Ganyon Dr office to connect with a tax professional.

Came in to do my taxes and she was able to get me in the same day with no appointment. Very…read moreaccommodating and helpful. She knows what she is doing and got my taxes completed within an hour. Good rate as well. I plan to comeback for the next tax season.

So I hate to have to do this cuz I usually don't but I have no option I did my tax with Crystal…read moreRico from Corning and have not got a refund return which is uncommon I always get them like 5 days after,on my state return I have never been able to get access to it and she event sent it through maiI went with another tax prep and he said they were done wrong.I have been trying to get in contact with her to help me out and get nothing but rude answers can someone advocate on what I can do?My patience is over.Ive asked her several of times to see when she filled and never answers..Ived asked around and people that have got them done by her said the sparingly apear in her bank account or never get there refund PLEASE WATCH OUT!!! She even blocked me so I can't have communication nor can solve this issue BIG FRAUD!!