There are many positive reviews for this company. I needed 25 to 30 feet of inside wrought iron railings sandblasted and powder coated. My property is located within 10 minutes so I gave them a call. I spoke with Bill and said I need the railings removed, refinished and returned since I'm a senior citizen. I emailed some pictures of the railings and was told they would make an appointment one day next week. That time has come and gone without a peep. Why couldn't they have told us they weren't interested instead of making us wait ?
Update: After this review was posted, I received a phone call from Bill @ EM Enterprises. He apologized and gave me the phone number for a General Contractor that would remove and reinstall my railings. I made an appointment and he showed up on time and provided a complete written estimate for the entire job. I agreed to the estimate and he was back a few days later to remove all the railings. He dropped them off at EM Enterprises to be Sandblasted and Powder Coated. He said this would take from 1 to 2 weeks. I agreed to wait. I will update this review again when the railings are returned and reinstalled.
Update 2: Aug 30, 2018. My railings came back and were installed today. The mounting hardware was not powder coated as we discussed and Chris had to paint the new hardware with special paint in my house after it was installed. It seem's EM Enterprises forgot? to powder coat the hardware when the railings were done. Anyway, the railings look brand new ! I updated my rating to 4-stars. I guess there's always room for improvement. read more