I never got to use their service, and never will. Here is an email I sent to them:…read more--- "On Aug. 26 I called your service to set up an appointment to have my septic tank pumped. Spoke to a lady there who quoted the cost @ $200. I made an appointment for today ... Friday Aug. 28 and she said they'd be here in the morning. She said she would be texting me also to confirm, which she didn't do. Then on Aug. 27 I called asking if they are still coming because I got no text as promised, the lady took a moment to remember my call but then remembered and I texted her my address as asked once again. I canceled other things I needed to do in order to be here at some cost and inconvenience to myself. Nobody was here by 11:30 so I sent a text asking were they coming. Never got a reply, so called a little later, went to voicemail and I left a message but nobody called me back. Called a bit later around 2:00, still nobody answering your phones. What kind of business do you run? This is rude and very unprofessional not to mention bad business to leave someone hanging without even a call back and no way to contact anyone." --- My situation was not an emergency, God forbid if someone needs them fast, they don't answer phones, reply to texts etc. How do these people stay in business?

From the owner: Day Septic Services LLC provides septic system repairs, installation, and pumping, real estate…read moreinspections, excavation and grading services, grease trap pumping services, and 24/7 emergency services to Somerset, Wicomico, and Worcester counties in Maryland.

They gave me an appointment waiting from 10-2 and never showed up or called me. I called to find…read moreout why and no one would answer the phone or return my voicemail.

**Avoid at all costs - 0 stars** Better to wait for a more reputable company…read more First, I typically don't write reviews, only a few for those people who were exceptional and went above and beyond with their services. Never have I written a bad review, I usually chalk it up to a lesson learned and I avoid them. This time I really want to warn others. They were hired for a simple septic pump and inspection at the request of a prospective buyer. I chose them based on the reviews and unfortunately they failed me this time around. Initially they seemed wonderful, quick to respond, scheduled to come out at the end of December and all appeared to go well. We paid within an hour or two of having the service done. All seemed great, and the buyer was asking to see the septic report, as anyone would. I called, requested the report...nothing came. I called again, emailed, etc. and was assured it was coming. This went on for two months after repeated attempts and finally I just get a simple receipt with "Passed" on it. I sent that to the buyer who thankfully at the time hadn't found another place yet. 3 Months since the initial pump/inspection, and the we're in the Home Inspection phase. Even as a seller, this home inspection company was amazing, more thorough than any company I have used for myself. They dug up the holding tank, distribution box and scoped the drain pipes. First, 2 Kuz didn't even pump out the sludge, there was still 2 feet in there...no one was living at the home in those months, so this wasn't after the pump. Second, the distribution box was crumbling. Third, 2 of the 4 drain pipes had roots and were not taking water. Needless to say, due to the time passed trying to get the report, the buyer backed out since it would take too long to get the septic replaced for them and they were short on time now. Had we had a proper inspection done, we could have scheduled the replacement in time, buyer would have been happy and we would have sold the property. This was all to sell my parents house to provide funding for my mom's care, after we lost our father earlier in the year. So we are currently in the process of getting the septic replaced so we can try again. This company can't even do the simple, fundamental process of pumping out the holding tank, let alone a proper inspection or even getting people a receipt and report. Let alone the audacity of demanding same day payment. I contacted them afterward to ask for half a refund (though honestly they should do a full refund) for half the job they did. Their negligence almost certainly cost us the sale of the house. The only shining star in this is we didn't hire them to replace the septic system, lord only knows how that would have turned out. After speaking with several people in and around this business, this company is well known for this type of shoddy work. Unless your septic is backing up into the house, I can't recommend enough to avoid at all costs. Even then, get them to pump (half a tank apparently), then hire a real company.

Prompt and professional. Very helpful answers to my maintenance questions. AND, no attempt to…read moreupsell expensive and questionable products or services! Delightful experience.

called brummels septic service yesterday.got me sceduled the next day..came 15 minutes early.. did…read morea good job. and price was reasonable..I will certainly be calling again. thanks

This company was wonderful! I called up and explained that we'd never had a septic system before…read morebut knew it was time. We got an appointment for pumping for the following week. Justin showed up and answered all of our questions -- and we had a lot of them! Took less than an hour. He found the tank, dug up the ground, pumped out, and then put the dirt back on top. I learned a great deal from Justin and I'll ask for him again!

I scheduled with them for a pumping a week ago. They called at 11:30 the day of and cancelled due…read moreto a commercial emergency elsewhere. Then, they wouldn't schedule me for the following day knowing that I was having issues. Instead they expected me to wait a week or use someone else. How rude! How unprofessional! In my business we would have paid overtime to cover anyone having problems and billed the commercial business extra for the emergency to cover the overtime.