Prompt and professional. Very helpful answers to my maintenance questions. AND, no attempt to…read moreupsell expensive and questionable products or services! Delightful experience.

called brummels septic service yesterday.got me sceduled the next day..came 15 minutes early.. did…read morea good job. and price was reasonable..I will certainly be calling again. thanks

Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

An excellent job was completed promptly and within the agreed budget. Chris and Billy were highly…read moreprofessional and cordial during the engagement. I plan to utilize their services in the future for all plumbing and boiler requirements.

Terry is an exceed plumber. He completed work for me on two occasions and did high quaility work,…read moreand one occasion saved me thousands of dollars. Terry is highly skilled, professional, highly responsive, and has fair pricing. I highly recommend him. He's definitely my go-to guy for future plumbing work.

Had an issue with my bathtub drain - called the office and had an appointment the next day. Will…read moreTaylor, the technician, arrived on time and was very professional answering all my questions and explaining my options. Excellent customer service and quality work. Dr. BJ/Princess Anne

I called because I had no water. Technician was here for one hour. A "diagnostic visit". Charged me…read more$315.00! Determined my problem was electrical at my Well pump. At his recommendation I called an electrician. Who then did diagnostics. He only charged $125.00. However he Determined my problem was not electrical. So I called Atlantic Well...who quickly replaced my Well Pump and resolved my problem! So not only did Hancock misdiagnose my problem (charging $315) but then I unnecessarily had to pay an electrician. Atlantic Well's labor to replace the Well Pump was less than Hancock's diagnostic fee. But what really upset me was the estimate Hancock gave me to replace my pressure switch and gage (if I needed one later) was a WHOPPING $730.00!! I've had them replaced before. The parts were $150 and labor $100. $250 TOTAL! It only takes maybe one hour. This company should be ASHAMED at how they rip people off. I honestly can't get over it. NEVER AGAIN!!!!!

Branden Spear really helped me out. Our insurance was cancelled due to the roof's age and we had…read moreto scramble. With a very short deadline and the added complexity of the HPC, Branden made it all go away. Even though I was also a contractor (we are naturally competitive and love to talk smack on other contractors) I found he was very knowledgeable, logical, reasonable, and very approachable. His guys were friendly and thoughtful, the job site was left tidy and there was zero damage to any surrounding area. Bonus points for managing the project in such a way that a big storm mid-roofing didn't cause a leak. Also, the work looks great! I highly recommend him. Especially if you are in the historic area.

I rented a property from this company in 2021 on a one year lease. I paid the security deposit. and…read morerent of $650.00. After one year (In October 2022), they tried to raise my rent based on water usage. The excess usage was being caused by a malfunctioning toilet tank flap, which the landlord replaced previously ion 2022. Since this fixed the excess water usage, I did not sign a new lease with an increased rent, obviously they did this ONLY to recover their money and not because of any water usage I was doing. My water usage was one toilet and one deep sink. After I lost my job and moved out in February 2024, Mr. Spears told me he he was keeping the security deposit because I refused to sign the increased rent lease back in 2022. I told him that I have been a landlord for over 20 years and this was blatantly illegal. I am filing a complaint with the state attorney general for theft. I am also reporting this crime to the local Cambridge Police. This is a dishonest company run by a dishonest person.

I have been a customer of Harmans Septic Care in Cambridge, MD for several years…read more The office staff is always very polite & helpful when you call to make an appt. They arrive during the appt window and leave no mess behind! Recommend them highly! Lisa Cambridge, MD

Very friendly and professional. Had service within a weeks time. I have dealt with them for a lot…read moreof years and never had a complaint. If you need service I recommend them.

We called Jim Bush at Drain King mid-morning, and he came out right away. Because he had to…read moresearch for parts, it took him a few hours to fix, but the job has been done at a reasonable price. I would definitely recommend this plumber.

Nothing wrong to say about this service. Had a stuck sink on a Saturday, and was referred to Drain…read moreKing by a neighbor who had had good experience with them. Jim and his assistant were at my house quickly, did the work well and took the time to check it carefully, charged me a reasonable price, and were careful to be clean & tidy throughout. Like I said, I am very satisfied.