The plumber showed up right on time, had the right parts and tools and knew what he was doing.read more

This company excels in responsiveness and customer service. Our sewer backed up over the weekend…read more First thing Monday morning we reached out to two reputable local plumbing and heating businesses that we had had good service from in the past. One said they'd see what they could do, although they later called and told us it would be a week before they could even get to us, let alone fix the problem. The other didn't even return our call. In the meantime, we had also reached out to Superior Plumbing and Mechanical, a firm we were not familiar with. Not only was their phone customer service top notch, they said they would do their best to fit us in that day. To our great surprise and tremendous relief, two young men arrived in well equipped trucks within several hours. They were very young guys but the calibre of their work was the highest quality. They investigated the problem thoroughly and explained everything they found in great detail, carefully showing us the video of our sewer line. They took the time needed to resolve the problem and to explain how we could avoid a recurrence. We knew we had taken up a lot of time in their already busy day but they did everything they could to make us feel that we were valued customers. We will keep this company on speed dial and try to hire them for all future projects. Thank you so much, Superior Plumbing. As far as we are concerned your company has earned its name.

I've hired A to Z for multiple jobs over the last 15 years or so. I love the quality of their work…read more They know what their doing and they're reasonably priced. They will be putting in a cleanout for us this fall, and I am relieved knowing they are on the job! I trust them with my home and I would recommend them to anyone.

A to Z was great! They came in a snowstorm to get our water restored! When our pump went out they…read moreordered a new one and when it arrived, Tim came out in a snowstorm to get it installed and get us water again. Before leaving, he double-checked that it was working right. Great service! I will be calling them in the future if we need more plumbing help.

Do not use this business! I paid them a lot of money to install a boiler system and when I had…read moreproblems I could not get in touch with anyone. I left messages and when someone finally came out to look at my problem they charged me $300 to replace a part. That did not fix the problem and they did not return my calls. It still was not working and they want to send bills for something they did not fix. No service after the sale, just take your money and run. STAY AWAY FROM THIS RIP OFF COMPANY!

Will never use again. I bought and provided instatation kits for the stove and dishwasher they…read moreinstalled yet they charged me for the parts I provided. When I called to straighten it out, they did not call me back. I paid for the labor and called again and still no response, except to bill me again and add interest. How hard is it to pick up the phone and respond to a customer?

I needed an emergency inspection of a breaker pannel. Of course it was during the busy season of…read moreJuly. Elizabeth worked hard to find some flexibility for Peter to come out even though he was working quite a distance from Ashland. Peter was also very responsive in getting me the documentation of the pannels condition. I really appreciate how responsive the team was. Some electricians still havent returned my VM from 5 days ago.

Highly reommend ON! Staff is very customer friendly, willing to help problem solve cell phone, IT…read moreissues. Very knowledgeable also in the electrical dept and carry lots of options in stock. A family owned business that is an wonderful asset to our community!