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    Elly Sanchez, LPC

    5.0 (1 review)
    Closed Closed

    Services - Elly Sanchez, LPC

    Couples therapy

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    14 years ago

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    Alaska Behavioral Health

    Alaska Behavioral Health

    1.7(6 reviews)
    1.8 km

    So disappointed yet again. Alaska claims to have indigent and homeless problems and says "if you…read morehave an issue reach out and help is available". No it isn't. At least not from this so called provider. I was referred here and went to a few dismissive sessions seeking a primary care doctor and a neurologist. Both were 10 minute cursory sessions that left me feeling unheard and like a fool for trusting a stranger this help. They can't prescribe medication and they (at least for me) treated me as though I was a silly little girl with trivial problems that don't matter. Not to get into it deeply but as soon as someone puts that energy out as a healthcare provider, the person on the other end closes up. As they are supposedly educated persons in the field of mental and physical health they know that. But they dont care about anything but the paycheck. Rest assured, you better make your appointments or you will be charged. I had to make changes and some cancellations due to the very issues I was seeing them for and they told me they wouldn't see me anymore unless I was a walk in. As someone who works to keep the lights on I can't afford to sit around a "doctors" office for them to oh so gracefully allow me to prostrate myself and pay cash for a their shit attitude. I will say the front desk girls have always been quite pleasant. But this isn't ok. The admin hires some barely out of high school girl to work the front and except them to know the ropes immediately? This is a negative place all around. I won't be back even if my symptoms get worse. I will be looking for a different provider. This company has lost my faith, trust, respect, and a whole lot of money. Don't make the same mistake I did. Even reading a book gave me a better sense of self and I wellbeing than this joke of an institution ever could. Frankly I'm embarrassed to have gone there after my partner passed. It was a really hard time but instead of supporting and helping me though the dark side these people Just made me miserable. I will badmouth them as long as I live. It's that bad. They gleefully took my grief and turned it back on me all the while making sure to hound me for bills. Take care of yourself because no one else cares as much as we do. The whole world experience with AK Behavioral has made me a more guarded person. Angry and defensive instead of the person I used to be. Dr. Virginia and dr Lisa were the people I was seeing. I'll leave out last names so there is a semblance of nondisclosure. The front desk Is polite but clueless. The back desk end is where the conversation, diagnosis, and recommendations/referrals come from? The left hand has no idea what the right hand is doing. Sad state of affairs There are so many sad and pathetic things about this. It's unfortunate for everyone all across then board. I haven't been able to sleep at all. Upset and angry. The power situation is bullshit. The saying is "if you need help, stand up and ask for it". Which is bull in this town. In anchorage we prosecute the criminals and jail the homeowners. We let the homeless drug addicts walk in front of cars and it's the drivers fault. Then the city council has meeting upon meetings on how to address the brain drain. Why are people graduating from UAA and staying here instead of getting out like they want to? They he system is corrupted if it ever worked in the first place. You should all be ashamed.

    Theres a serious problem with reception. This place never, not once, answers the phone when I call…read more I was not reached out to about an appointment change because they called a number that wasn't mine and they had a type-o with my email address and couldn't send me important forms.

    Photos
    Alaska Behavioral Health  - Adult Outpatient Services and Little Tykes are housed at this location

    Adult Outpatient Services and Little Tykes are housed at this location

    Alaska Behavioral Health  - Our main lobby area at the Folker Clinic

    Our main lobby area at the Folker Clinic

    Alaska Behavioral Health

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    Frontier Health and Wellness - Therapy Office

    Frontier Health and Wellness

    3.7(6 reviews)
    3.4 km

    The incompetence of Dr. Hjellen was staggering. He couldn't hear me on his telemed as he openly…read moreadmitted, but called in a suicide threat anyway without trying to verify what he thought he heard. Don't trust this glorified chiropractor with your mental health. Even more reprehensible is his efforts to alter his Google reviews by having the negative reviews removed. A dishonest psychiatrist is a dangerous proposition.

    There is a bit of a story here, so bear with me…read more.. I first came across one of their providers in a coffee shop in Anchorage. I was with my child who was behaving surprisingly well on that day. One particular adult male was there and what happened next I will never forget. This guy caught my attention when he got up, walked over to another patron, asked for a piece of their paper from their binder, then sat back down with it. I covertly watched him as he started playing with the piece of paper. This whole thing caught the attention of my child too who was watching the guy, but not very covertly. The guy ended up folding it into a paper airplane, then walked over to our table and handed it to my child. He said he was impressed with how well my child was behaving and wanted to give him this paper airplane as a gift before he left. My child talked about this for the next week, took the airplane to school, told his grandparents and his cousin that weekend. Around 2 weeks later I was at the coffee house again (this time by myself) and I saw the guy again. I approached him and thanked him for the gift and let him know how much it affected my son. I asked him what he does for a living. He told me, I asked for a business card, but he said he doesn't tend to carry them. Anyway, I looked him up and it turned out he was Dr. Hjellen - a pediatric and adult psychiatrist. Well, that makes sense, I thought. The story does not end there because my son has ADHD and anxiety. Finding the right treatment has been hard and although he was doing well in the coffee house that day, it is a gamble whether an outing like that will go well or if he will end up having a tantrum and we will have to leave. I called his office and was told that there was a 3-4 month waitlist. I almost turned away, but the interaction in the coffee house had me intrigued enough to add my name to the list. What was initially estimated at 3-4 months turned into 3 weeks as I later got a call from a Jessica at his clinic who told me that a spot had opened and we could come in earlier (she was great by the way, very informative and seemed to go out of her way to make the process easy for us). It was worth the effort. The meeting was like no other I've had with a professional in this field. He was transparent, forthcoming, personable, and put my son at ease right away. He offered us some basic information during the first meeting but didn't offer a diagnosis or treatment plan. I liked that a lot. Too many times we have been rushed through this process. This doctor gave us extra time during the first meeting to make sure we got through all the info needed. As nice as the first meeting was, I was more impressed with the second meeting. He actually asked us what we thought about the diagnosis (both me and my son). He said we were the experts on this child, so we should be a part of the diagnostic process. He explained the diagnosis and said that if it doesn't sound like it is a fitting explanation, then it probably means that something is being missed. THAT BLEW MY MIND! From there he didn't tell us what we were going to do, he asked us what we wanted to do. He walked us through some treatment options and we had a discussion about what we thought would be the best way to prioritize treatment for our son. Coming to the end of this story, the treatment that we ended up going with resulted in around 90% improvement. Our lives are so different now. The tantrums are gone. We are not walking on eggshells around our child and we are not second-guessing whether we can leave the house and do basic life things. Our child is smiling and laughing and happy. Life feels "normal". Like I said, the meeting was like no other I've had with a professional in this field. I would give Jessica, Dr. Hjellen, and this whole clinic 6 stars if I could. I hope anyone who reads this finds what we have at this clinic and with this provider.

    Photos
    Frontier Health and Wellness - Lobby/Waiting Room

    Lobby/Waiting Room

    Frontier Health and Wellness - Psychiatrist Office

    Psychiatrist Office

    Frontier Health and Wellness - Main Lobby

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    Main Lobby

    Elly Sanchez, LPC - c_and_mh - Updated May 2026

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