I like the 6 monte infers to get my regular check ups…read more Checking in. Is fast. Checking out is fast. Efficient business with typically little waiting. Super staff.

I've been going to this doctor for a year and every single time I call to make an appointment the…read morereceptionist are very rude and curt. When I try to text to make an appointment they tell me to call or flat out ignore me. I love Zoey Keene and leidle they are absolute dolls but reception sucks very badly. Currently looking for a new doctors office :(

The billing department is incompetent. They will send you a bill long after you stopped seeking…read moreservice from them; they wait months to send you a bill and afterwards can't keep track of the payment you send them. They give excuses like "we just switched billing platforms". The bills are also not itemized. If you care about about quality, seek out another organization

So disappointed yet again. Alaska claims to have indigent and homeless problems and says "if you…read morehave an issue reach out and help is available". No it isn't. At least not from this so called provider. I was referred here and went to a few dismissive sessions seeking a primary care doctor and a neurologist. Both were 10 minute cursory sessions that left me feeling unheard and like a fool for trusting a stranger this help. They can't prescribe medication and they (at least for me) treated me as though I was a silly little girl with trivial problems that don't matter. Not to get into it deeply but as soon as someone puts that energy out as a healthcare provider, the person on the other end closes up. As they are supposedly educated persons in the field of mental and physical health they know that. But they dont care about anything but the paycheck. Rest assured, you better make your appointments or you will be charged. I had to make changes and some cancellations due to the very issues I was seeing them for and they told me they wouldn't see me anymore unless I was a walk in. As someone who works to keep the lights on I can't afford to sit around a "doctors" office for them to oh so gracefully allow me to prostrate myself and pay cash for a their shit attitude. I will say the front desk girls have always been quite pleasant. But this isn't ok. The admin hires some barely out of high school girl to work the front and except them to know the ropes immediately? This is a negative place all around. I won't be back even if my symptoms get worse. I will be looking for a different provider. This company has lost my faith, trust, respect, and a whole lot of money. Don't make the same mistake I did. Even reading a book gave me a better sense of self and I wellbeing than this joke of an institution ever could. Frankly I'm embarrassed to have gone there after my partner passed. It was a really hard time but instead of supporting and helping me though the dark side these people Just made me miserable. I will badmouth them as long as I live. It's that bad. They gleefully took my grief and turned it back on me all the while making sure to hound me for bills. Take care of yourself because no one else cares as much as we do. The whole world experience with AK Behavioral has made me a more guarded person. Angry and defensive instead of the person I used to be. Dr. Virginia and dr Lisa were the people I was seeing. I'll leave out last names so there is a semblance of nondisclosure. The front desk Is polite but clueless. The back desk end is where the conversation, diagnosis, and recommendations/referrals come from? The left hand has no idea what the right hand is doing. Sad state of affairs There are so many sad and pathetic things about this. It's unfortunate for everyone all across then board. I haven't been able to sleep at all. Upset and angry. The power situation is bullshit. The saying is "if you need help, stand up and ask for it". Which is bull in this town. In anchorage we prosecute the criminals and jail the homeowners. We let the homeless drug addicts walk in front of cars and it's the drivers fault. Then the city council has meeting upon meetings on how to address the brain drain. Why are people graduating from UAA and staying here instead of getting out like they want to? They he system is corrupted if it ever worked in the first place. You should all be ashamed.

The incompetence of Dr. Hjellen was staggering. He couldn't hear me on his telemed as he openly…read moreadmitted, but called in a suicide threat anyway without trying to verify what he thought he heard. Don't trust this glorified chiropractor with your mental health. Even more reprehensible is his efforts to alter his Google reviews by having the negative reviews removed. A dishonest psychiatrist is a dangerous proposition.

There is a bit of a story here, so bear with me…read more.. I first came across one of their providers in a coffee shop in Anchorage. I was with my child who was behaving surprisingly well on that day. One particular adult male was there and what happened next I will never forget. This guy caught my attention when he got up, walked over to another patron, asked for a piece of their paper from their binder, then sat back down with it. I covertly watched him as he started playing with the piece of paper. This whole thing caught the attention of my child too who was watching the guy, but not very covertly. The guy ended up folding it into a paper airplane, then walked over to our table and handed it to my child. He said he was impressed with how well my child was behaving and wanted to give him this paper airplane as a gift before he left. My child talked about this for the next week, took the airplane to school, told his grandparents and his cousin that weekend. Around 2 weeks later I was at the coffee house again (this time by myself) and I saw the guy again. I approached him and thanked him for the gift and let him know how much it affected my son. I asked him what he does for a living. He told me, I asked for a business card, but he said he doesn't tend to carry them. Anyway, I looked him up and it turned out he was Dr. Hjellen - a pediatric and adult psychiatrist. Well, that makes sense, I thought. The story does not end there because my son has ADHD and anxiety. Finding the right treatment has been hard and although he was doing well in the coffee house that day, it is a gamble whether an outing like that will go well or if he will end up having a tantrum and we will have to leave. I called his office and was told that there was a 3-4 month waitlist. I almost turned away, but the interaction in the coffee house had me intrigued enough to add my name to the list. What was initially estimated at 3-4 months turned into 3 weeks as I later got a call from a Jessica at his clinic who told me that a spot had opened and we could come in earlier (she was great by the way, very informative and seemed to go out of her way to make the process easy for us). It was worth the effort. The meeting was like no other I've had with a professional in this field. He was transparent, forthcoming, personable, and put my son at ease right away. He offered us some basic information during the first meeting but didn't offer a diagnosis or treatment plan. I liked that a lot. Too many times we have been rushed through this process. This doctor gave us extra time during the first meeting to make sure we got through all the info needed. As nice as the first meeting was, I was more impressed with the second meeting. He actually asked us what we thought about the diagnosis (both me and my son). He said we were the experts on this child, so we should be a part of the diagnostic process. He explained the diagnosis and said that if it doesn't sound like it is a fitting explanation, then it probably means that something is being missed. THAT BLEW MY MIND! From there he didn't tell us what we were going to do, he asked us what we wanted to do. He walked us through some treatment options and we had a discussion about what we thought would be the best way to prioritize treatment for our son. Coming to the end of this story, the treatment that we ended up going with resulted in around 90% improvement. Our lives are so different now. The tantrums are gone. We are not walking on eggshells around our child and we are not second-guessing whether we can leave the house and do basic life things. Our child is smiling and laughing and happy. Life feels "normal". Like I said, the meeting was like no other I've had with a professional in this field. I would give Jessica, Dr. Hjellen, and this whole clinic 6 stars if I could. I hope anyone who reads this finds what we have at this clinic and with this provider.

There's something magical that happens when psychologists get together and "jam" out ideas- true…read morehealing that is the miracle of working together and sharing experiences. Irregardless of how connected technology might make us today, it's actually a gift to know how to truly connect and collaborate with others in an authentic and valuable way. One person who I've found that does this intuitively is Jessica Brown, a truly gifted member of the new paradigm healers coming into their own in the Bay Area. She embodies the gift of empathic collaboration- both as a business partner and skilled professional therapist. The therapeutic process is a partnership based on the therapist's authenticity and skill, two qualities which Jessica possesses naturally.

I think the hardest part about starting therapy is finding a therapist you feel comfortable with…read morefrom the get go. From the moment I met Jessie (5 years ago!) I felt at ease. She has tremendous grounding energy and her loving presence makes therapy a safe place to explore the dark parts of being human. She does not shy away from the hard stuff but instead encourages it. She skillfully holds the delicate balance of being direct and compassionate. I feel grateful to know her and highly recommend her as a therapist and/or coach.

We were greatly impressed by Dr. Wieman after the death of our granddaughter. He listened and…read morehelped us navigate the many things this brought up, not just in the situation, but in our own personal growth and communication as a couple.

Very easy to talk to in a very comfortable office. Known to my wife and I as Dr. Joel, we found…read morethat he takes time to listen to both sides fairly, without judgment, and provides creative, open minded solution oriented suggestions on how to improve difficult situations.

Counseling Solutions of Alaska has some very capable and helpful counselors. I had been very happy…read morewith their services until the end of 2023 when I was told that they could no longer have me as a client because they could no longer bill my secondary insurance co. directly due to changes in Medicare rules and because they do not have an MD in their practice. So if you are an older person and have to have Medicare as your primary insurance, they won't take you. Nor will they accept direct payment from you. I was deeply disappointed and feel that if they really cared about their older clients, they would find a way to keep them in their practice.

What an amazing team of counselors. Having someone to talk to that will listen and help you sort…read morethrough all of Life's issues is priceless. It's comforting to know that I'm not alone. I highly recommend the caring counselors here if you need someone to reach out to.

Retrouvaille is a lifeline for marriages in crisis. We found the weekend retreat to be very helpful…read moreto our marriage. Healing & forgiveness were two major milestones we were able to achieve with Retrouvaille. I would highly recommend this to anyone. The couples who present & coordinate the retreat are amazing! Definitely worth a try.

Our children were 5 and 8 years old when we attended this program. It saved our marriage AND it…read moresaved our family! It gave us and taught us how to use the tools to have a good, healthy marriage. It is NOT like the groups you see on TV where people sit around spilling their guts. Rather, it is a classroom setting where you get to hear the presenters share how they were able to save their own marriages/families. No one ever asked us what our problems were. Instead, they just taught us how to do things in a healthy way. It's not taught by professionals. Rather it is taught by couples who have gone through major marriage difficulties themselves, attended this program and came through the other side. If you are reading this you need help. What have you got to lose? Just do it.

Excellent therapist, highly recommended. Works with adults and is very good in relationship…read morecounseling.

Daniel is an excellent therapist, with a wealth of experience and knowledge. Highly recommended. It…read moremay be difficult to get in to see him, as he is very busy these days.

This place is a scam was supposed to do 4 classes she kept me there for 10 monthes the whole time…read moretelling me my insurance was covering it then at the end she finally graduated me when i told her i was losing my insurance. I was then informed she was out of metwork amd i owed her almost 5 THOUSAND dollars or i cant my license back. If i could give her no stars I WOULD!!!

This business is horrible. Their only goal is to profit off of the suffering of others. They don't…read moreserve anyone but themselves. They don't help people recover. They are only in the business for making money and they don't care about the people they claim to help.

So my employment sponsors eight therapy sessions for mental health and I have been using this…read moreservice for the past month. I have had some decent results in this time with tools for management and wellness. I would recommend these services for short term care, but I can't say how much it is because it is covered as part of services provided. Sometimes we all just need a little extra help. If you need someone to talk to give their 24-hour phone service a call and you will be answered by a sympathetic clinician. Good service.