The staff was very friendly and easy to work with during booking and check in. Dr. Wells took time…read moreto talk through and really understand my medical history, listen to my concerns and came up with a solution that wasn't just to take more medication. I highly recommend this practice!

First of all I want to say I was over the moon to get an appointment as quickly as I did. No "We…read morehave an opening 46 days from now" business. I was seen within a week. Unheard of where I moved here from. And secondly: Wow, such a friendly staff, helpful, experienced, professional, yet not clinical/robotic. These people care. My visit wasn't a number, I wasn't rushed in and out of the process. Dr Hall took her time and wasn't pressured at all to get to another patient. I didn't mind waiting a little while in the exam room once it was apparent that's how this clinic works. I appreciate that the staff takes their time with each patient. I didn't see the negative reviews and I won't go there. No need. I'm more than impressed with this clinic and its staff. I'd give them a 20 out of 1-10 if I could!

I had my second massage with Doris today…read more She did a great job with my S/I pain which had been sharp and spasming the last two days. I really like that she listens to your areas of concerns and applies treatment where you need it for pain relief. She also has a great feel for pressure and again, listened to what I requested for areas that needed a lighter touch vs areas that needed deeper treatment. I plan on seeing her again.

This business preys on patients, they took clients from a prominent doctor knowing that her care…read moredidn't align with their office standards. They waited just past 3yrs for her to retire and patients to be unable to easily transition back to their previous provider to tell the patients that their plan of care would be changing vastly once she left the practice. I wish i could just say they don't care about their patients and if it was just that alone, I'd be resolute in the fact that it's better that we separated to go our separate ways. HOWEVER, that's not the only issue here, it apparently the office manager has taken it upon herself to breach hipaa laws and patient privacy because she's sharing with other pain management specialists her "unprofessional opinion" on specific patients and whether she feels they're a "problem patient or not" even when there's no documentation in file to suggest otherwise. So in the very near future a lawsuit is likely to follow, and from the similarities other patients have shared ... it might end up being a class action suit. It takes a lot of gaul and moral irresponsibility to speak on people who don't have an active ROI... Recently 3 of 5 pain management clinics have been refusing to serve this patient after having just stated they have openings and accept the insurance. They enquired about previous pain doctors and Alpenglow was only named, but no ROI or paperwork was completed to give a reason for them to come back ready to run in the opposite direction, unwilling to do procedures or medications. So far two have employees willing to admit that negative comments that were shared... so there's that... When you see this clinic, don't just walk in the opposite direction, RUN! Because when it's good, it's fine, but the moment there is a problem, it becomes nasty quick. And the unethical behaviors we've experienced are astounding, and seem to target patients who have an emotional response to bad news, ex. start crying, or try explaining through tears the situation they're facing in their plan of care, or whether they feel supported or not. The other targets are people who refused to take medications prescribed to them that had adverse physical effects. Before you know it, you're looking for a new provider and that's about the only thing i can appreciate is that the people who have terminated or been terminated are at least lucky to be out of there with a better chance for responsible care.

My mother was a patient of Sara's and kept trying to get me to go see her. I was dealing with a…read moreplethora of things health wise that I had no idea how to tackle and no hope that anyone could even help me. My mother spoke so highly of her and swore if anyone could help me, it would be Sara. I walked into my first appointment feeling so overwhelmed and I left feeling like a complete idiot, only because I had not gone in to see her sooner. I felt silly for being so overwhelmed, not because she minimized my problems, but because she made me feel like I could finally start managing them. She's incredible. I've been through so many different health care providers, and she is one of a kind. She truly listens to you, she truly cares, and if you have any health concerns she's going to get to the bottom of it, almost as though she takes it on as a personal challenge and will not be defeated. She is your biggest champion and advocate. If she can't sleep, she goes down rabbit holes reading about how to solve problems for her patients. She does that shit in her free time, and it shows. She's absolutely brilliant, kind, and going to the doctor has never been more of a delight. I have now been a patient of hers for almost two years, and she has absolutely turned my life around for the better. Her husband and co owner is also wonderful, and together they make quite the dynamic duo. She's a busy woman with lots of patients, children of her own, etc., but if you need her, she will absolutely make the time for you, and that is a quality unfortunately uncommon in the healthcare industry. On a scale of 1-10, she's an 11.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.

There is a bit of a story here, so bear with me…read more.. I first came across one of their providers in a coffee shop in Anchorage. I was with my child who was behaving surprisingly well on that day. One particular adult male was there and what happened next I will never forget. This guy caught my attention when he got up, walked over to another patron, asked for a piece of their paper from their binder, then sat back down with it. I covertly watched him as he started playing with the piece of paper. This whole thing caught the attention of my child too who was watching the guy, but not very covertly. The guy ended up folding it into a paper airplane, then walked over to our table and handed it to my child. He said he was impressed with how well my child was behaving and wanted to give him this paper airplane as a gift before he left. My child talked about this for the next week, took the airplane to school, told his grandparents and his cousin that weekend. Around 2 weeks later I was at the coffee house again (this time by myself) and I saw the guy again. I approached him and thanked him for the gift and let him know how much it affected my son. I asked him what he does for a living. He told me, I asked for a business card, but he said he doesn't tend to carry them. Anyway, I looked him up and it turned out he was Dr. Hjellen - a pediatric and adult psychiatrist. Well, that makes sense, I thought. The story does not end there because my son has ADHD and anxiety. Finding the right treatment has been hard and although he was doing well in the coffee house that day, it is a gamble whether an outing like that will go well or if he will end up having a tantrum and we will have to leave. I called his office and was told that there was a 3-4 month waitlist. I almost turned away, but the interaction in the coffee house had me intrigued enough to add my name to the list. What was initially estimated at 3-4 months turned into 3 weeks as I later got a call from a Jessica at his clinic who told me that a spot had opened and we could come in earlier (she was great by the way, very informative and seemed to go out of her way to make the process easy for us). It was worth the effort. The meeting was like no other I've had with a professional in this field. He was transparent, forthcoming, personable, and put my son at ease right away. He offered us some basic information during the first meeting but didn't offer a diagnosis or treatment plan. I liked that a lot. Too many times we have been rushed through this process. This doctor gave us extra time during the first meeting to make sure we got through all the info needed. As nice as the first meeting was, I was more impressed with the second meeting. He actually asked us what we thought about the diagnosis (both me and my son). He said we were the experts on this child, so we should be a part of the diagnostic process. He explained the diagnosis and said that if it doesn't sound like it is a fitting explanation, then it probably means that something is being missed. THAT BLEW MY MIND! From there he didn't tell us what we were going to do, he asked us what we wanted to do. He walked us through some treatment options and we had a discussion about what we thought would be the best way to prioritize treatment for our son. Coming to the end of this story, the treatment that we ended up going with resulted in around 90% improvement. Our lives are so different now. The tantrums are gone. We are not walking on eggshells around our child and we are not second-guessing whether we can leave the house and do basic life things. Our child is smiling and laughing and happy. Life feels "normal". Like I said, the meeting was like no other I've had with a professional in this field. I would give Jessica, Dr. Hjellen, and this whole clinic 6 stars if I could. I hope anyone who reads this finds what we have at this clinic and with this provider.

The incompetence of Dr. Hjellen was staggering. He couldn't hear me on his telemed as he openly…read moreadmitted, but called in a suicide threat anyway without trying to verify what he thought he heard. Don't trust this glorified chiropractor with your mental health. Even more reprehensible is his efforts to alter his Google reviews by having the negative reviews removed. A dishonest psychiatrist is a dangerous proposition.

Dr Wallace is wonderful! she is smart and caring! She…read moredoesn't push you through your app't. she takes her time and listens to you and all of your concerns!

Caring compassionate understanding of my needs and concerns…read more Explains procedures and addresses each step you feel heard and validated.

Counseling Solutions of Alaska has some very capable and helpful counselors. I had been very happy…read morewith their services until the end of 2023 when I was told that they could no longer have me as a client because they could no longer bill my secondary insurance co. directly due to changes in Medicare rules and because they do not have an MD in their practice. So if you are an older person and have to have Medicare as your primary insurance, they won't take you. Nor will they accept direct payment from you. I was deeply disappointed and feel that if they really cared about their older clients, they would find a way to keep them in their practice.

What an amazing team of counselors. Having someone to talk to that will listen and help you sort…read morethrough all of Life's issues is priceless. It's comforting to know that I'm not alone. I highly recommend the caring counselors here if you need someone to reach out to.

I have nothing but GREAT things to write about this business…read more From reception to treatment ALL of the staff always treated me with dignity and respect. I honestly hope to never have another surgery but, IF I do...I hope my follow up treatment is done by this facility again. 5 STARS all day! and a HUGE THANK YOU to EVERYONE THERE

I have been to half a dozen physical therapy offices and seen a dozen different physical therapists…read morein Anchorage over the last 30 years. This place is at the top of the list. I saw 3 of the 4 therapists here over the course of a couple months and everyone was competent, caring & knowledgable. Laurie - who I believe runs the whole thing is the best physical therapist I've ever seen, and Lela is right up there as well.

We just became patients of this doctors office and so far we are pretty happy with the services…read morerendered. Our Dr. Johnston was very thoughtful with our concerns and got back to us promptly. Also the staff girls are awesome and very friendly. When they drew blood, they didn't just poke around but tried to keep us as comfortable as possible. We will continue to see them for any needs we may have. If you're looking for a family doc, check these ladies out! The office is fairly new, clean, and easy to find!

Setup an appointment, but because I haven't had a Covid Test they couldn't honor the appointment…read more I get these are pandemic times, but I made the appointment a week before. You would think they would mentioned that I needed a covid test prior to coming in. I mentioned that they should please consider what it takes to take time off to see a doctor (and I live remotely, so an hour to drive) but was dismissed and said to comeback when I had my covid test completed. Needless to say I will not be making a another appointment here ever.