If I could give a 1 star I would. We are a family of 5 that just walked in the store to buy 3 pairs…read moreof shoes. Upon entering I said that we needed to get them sized. There were three workers. One young man walked us to the back to size the kids. An older man muttered to his co-worker "wow shes so dramatic" based off of me asking to have them sized. I was in a great mood, the kids were calm. okay I'll let it slide, whatever. Then the young man sizes one child, tells us size, runs off. I thought he needed to grab something. When I realized he wasn't coming back I asked my husband "Is he's coming back?" the older gentleman yelled at the young man and told him to go back and the younger gentleman claimed he didn't see the other two kids.. um ok but anyways he sized them then told us where to grab the shoes. The older gentleman once again muttered something about me AGAIN. Literally we were the ONLY customers in the store. I can't remember what he said the last time but that set me off. He was so disrespectful and honestly if we want to get personal, this was an act of discrimination.

Andy, at Shoe Carnival in Waxahachie, is an incredible asset to that business. He was personable,…read morehelpful, and a joy to be around. I will shop at that store again because of the customer service he provided.

On 2/7/2026 , I visited the store to exchange a sweater. Upon entering, I handed the item to the…read moreemployee at the entrance, Avery, who stated he would place it on the counter until I was ready. When I arrived at the customer service register, I was told by the cashier, Max (identified as a Customer Service Manager), to wait to the side. I waited approximately 20 minutes while other customers were assisted ahead of me. When Max finally assisted me, he claimed the sweater on the counter was not mine. Another manager, Aaron, was called over, and both managers insisted that I had not brought an item into the store. This accusation made me feel as though I was being suspected of theft. Avery repeatedly confirmed to both managers that the sweater was the item I brought in, yet they continued to deny this. After approximately 45 minutes to one hour, the managers stated they needed to review security footage to verify that I brought an item into the store. I asked whether this was standard return procedure and was told it was not. During this time, I observed that other customers, who were white, were treated promptly and without similar scrutiny. This led me to believe I was being treated differently based on my appearance and ethnicity. After roughly one and a half hours, the managers returned but continued to behave in an unprofessional manner. During the interaction, Aaron stated, "I'm not going to admit I'm racist," which further escalated the situation and reinforced my concern that I was being discriminated against. Nearly two hours after my arrival, another employee, Leslie, handled my transaction respectfully and efficiently and resolved the issue without further incident. Additional concerns include: I was threatened with removal from the store for recording and taking pictures, and the managers were unwilling to provide their names. Earlier, Max refused to sell me Pokémon card packs kept behind the counter, claiming they were "not in the system." However, when Leslie scanned the same items, they rang up successfully and were sold to me, raising concerns that merchandise was being improperly withheld. As I was leaving, another customer intentionally struck me with a shopping cart, which added to an already hostile environment. I would like to formally commend Leslie and Avery for their professionalism and respectful behavior, as they were the only employees who treated me fairly throughout this experience. Based on this incident and information shared by family members, this location appears to have an ongoing issue with discriminatory treatment toward Hispanic customers. I believe it is unacceptable for managers to treat paying customers in this manner, to accuse them without cause, or to subject them to unequal treatment. All this while 10yr old son was watching. He then asked "why are they treating you this way". It's sad my son had to witness this type of discrimination.

Not really digging this place. The employees aren't very helpful, the prices are on the high end…read more Checkout is a total joke, the checkout lines and slow process are the main reason I won't be returning.

Good selection and good prices. Only paid $20 for a pair of nice brown dress shoes. Customer…read moreservice was also great.

I have visited to other locations in the DFW area and I have always enjoyed my time here. This…read morelocation is no different. I always love the styles I find and the prices are very good and fair.

amazing, trendy shoes for great prices! The girls who work there are always nice and helpful. you…read morecan even find shoes for $5!

This is my all time favorite shoe store! I have been shopping her since I was about 15 y/o and they…read morehave NEVER disappointed! I love that's it's super easy and convenient! They have amazing styles from retro platforms to knee high pleasures to stylish sandals. I don't really think I would ever shop anywhere else for shoes again!

I saw a ring I wanted to buy online that 1400$ went in and I saw it in the case, but no one was…read morearound (11am) I asked the lady in the fragrance counter if I could see something in the jewelry case and she said the girl that works that counter would be back in a min she probably went to the bathroom (I waited another 15 min with my 7 year old son)When we were leaving the girl from the fragrance counter told me to have a nice day. I've called the store twice since and was told no managers were available. I guess they don't have one. Very disappointed considering I went to the one in Fort Worth all the time and loved everyone was so much. I work in the same shopping center as a manger of another store and I'll be telling all my customers to avoid this place!!! It's trash! Very disappointing and please managers answer the phone!!

There is NEVER anyone on the floor working. Except for the Make up…read more I asked the lady where the Clinique Blush was and she pointed to a drawer. I opened it up and it was disorganized missing colors. You dig thru it! Terrible. The carpet needs vaccumming everywhere! Sales racks packed with clothes half hung up! So hard to find anything. This Belk needs a lot of help!!!!!

Great little coop. We used to visit a lot when we lived in the area, came to see if they had…read moresomething specific. The outside still looks the same, very country rustic, old barn. They had taken out the food trays that allowed someone to scoop out bird food, dog food, and other critter foods and pay by the pound. Sad that it's gone. Staff was still very nice and helpful. Place still has the old dusty look. to it. Through another door they have a separate feed area, have many bags of eats for the critters and livestock. There is also a gift shop attached, has some nice and pretty items, some are priced a bit more than I'm comfortable paying, but they are nice.

I've been doing business with Boyce since 2014 - I just noticed the new owners. Boyce normally has…read moremy brand of wild birdseed and that has come to a stop. The cashier told me she'd order some, supplies come in on Tuesday. So I did buy a non familiar brand and would return in a week for my familiar brand. I noticed after I brought the bag home it was full of weevils and when I returned the following week the cashier said she wasn't able to get my normal brand. I'm afraid Waxahachie lost a good feed store, my birds did! 2 visits out of 2 were a bust!

They were very polite when we bought a pair of shoes. My son wore the shoes once and brought them…read moreto me, the color was lighter around the ankle where his jeans had touched the shoe. It was as if the jean material had rubbed off the color. We returned to The Athlete's Foot multiple times but the employee could not help, their manager was never in the store, the employee didn't know when the manager was supposed to come in, and leaving a request to have the manager call us didn't work either (we left the phone message 7 weeks ago). The employee told my son that it looked like he had worn them to mow the grass (which would have resulted in damage on the lower part of the shoe, not around the ankle). The employee talked my 13-year old son into buying a shoe cleaner that recreated the problem on more areas of the shoe. Which meant now it didn't qualify to be returned to Nike. This was our first time buying from The Athlete's Foot. We usually drive to another company in Waxahachie. We were trying to support a local business. Customer service does not exist here. I'm not sure if the employee just didn't know that the cleaner could not be used on this shoe, or if his goal was to make it not qualify for return. Either way, I'm not impressed. We will not purchase anything else from this store. This was my son's first time buying his own pair of shoes with money he has made from his small business. They basically stole $243.57 from a juvenile.

Always have great deals and employees are super nice and helpful. They get most of the Jordan…read morereleases which is cool as well because now I don't have to drive so far to try and get them.