I had doubts. This company was hired by our sellers to mitigate some mold in a crawlspace. When my…read morehome inspector came back to check and do a mold air test it appeared they hadn't done anything. But based on the results of the mold test they got it. It tested where it should. The pictures they took of what they did were grainy and they really should invest in something better. They also were careful with their language in their scope of work. They said where they treated and with what and that they looked in the crawlspace but without treating that part as well (which they were told was ground zero) they couldn't 5 year guarantee their work. So if I have mold in that same spot in the next 5 years it will not be covered under their warranty. Because the sellers apparently didn't have them treat the crawlspace. So I don't know if they got their value out their service. But based on the air tests they did solve the problem. I don't know I'd use them with my own money.

Unfortunately, RMR has had to come out several times because every time any other work was done we…read morefound mold in other areas. This was not the fault of RMR, it was due to seller not disclosing that the house had a major flood from the water heater, clothes washer as well as dishwasher. So, every time I had construction work done we found more mold. Yes, mold removal is very expensive, but prices are competitive. I am happy that they have a 5 year warranty. Every time Scott came out to treat another area that was found to have mold, he was very knowledgeable and professional. Remember they are only mold removal experts, they are not building contractors.

Tye was fantastic in handling our air duct and dryer vent cleaning. He was very polite,…read moreprofessional, and efficient. He found mold in our system and took care of it immediately. Highly recommend Tye for his excellent service!

Anthony and Ramon were great. They arrived on time, were so polite and pleasant. They did a very…read morethorough job cleaning the ducts and even found some surprises in a duct--a giant toy diamond. Must have belonged to previous owner. They cleaned up everything and moved all furniture back. We laughed a lot together, too. It was a good experience. And, they loved our Halloween decorations.

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

I cannot recommend Mr. Mold enough! This was my first time needing an expert opinion on a potential…read moremold issue after discovering a leaky pipe, and the experience was fantastic. Halle answered my initial call and instantly turned my bummer of a day into a better one. Her personality is so engaging that her warmth and happiness came right through the phone! Beyond making a great first impression, she was incredibly kind, genuine, and knowledgeable throughout our conversation. She patiently answered all of my questions and made the scheduling process entirely stress-free. Our assessor, Ryan, was just as wonderful. It turns out he was in the office when I called, and Halle kindly offered to check to see if he could squeeze me in today. Ryan generously offered to stop for a few minutes before his next scheduled appointment--I felt so lucky! He arrived in 15 minutes. Ryan greeted me with a bright smile of compassion. He was highly professional, knowledgeable, friendly and reassuring. Ryan took the time to thoroughly inspect everything, and clearly explained both his findings and next options. Then WOW! Halle sent my quote within a couple of hours of Ryan leaving my house. Very impressed with our easy to understand quote and final price. It is rare to find a business where every single team member is THIS dedicated to outstanding customer service. If you want honest, professional, and friendly experts along with honest and trustworthy options and pricing . . . . . .look no further. Call Halle at Mr. Mold!

Great experience! Very helpful, I highly recommend. Easy to work with, overall a great experience.read more