My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

The ER Waiting room was so dirty. It was disgusting. The wait time was totally unacceptable. Noone…read moreshould ever have to wait 16 hours in that awful waiting room. I arrived at 3:45 pm. My lab results were done by 6:33 pm. They didn't talk to me about my results until 6:45 AM and they couldn't figure out what was causing my sharp pains either. To make matters worse they stick an IV in your arm when you first arrive so you cannot leave even if you wanted to. I was released at 8:00 AM. I will never go to Elliot Hospital again.

If we coukd give a 0 rating, we would. My nephew went for a routine ablation. He did't get proper…read morepain meds, but he was in severe pain and they didn't help. They refused him. We will never go there again. Terrible!

Again my husband was in this hospital and it is understood that there are a lot of changes going on…read moreso people should be patient. Anyway, all of the staff from admissions to discharge were fantastic. There are some needed changes such as communication but overall, very pleased. If you had a bad experience write a letter, please don't cut the hospital down for something that you feel was done to you. You are one in a million people they see and care for.

Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Thank God for all the wonderful providers at DHC. I am pleased with all the improvements.read more

If you need to be seen urgently then this is not the place to go, they'll have you wait for hours…read morebefore you are checked in on.

The front office staff are kind, friendly and efficient. The wait times are typically shore and…read moremore than reasonable for an urgent care. At our recent visit, The closed mindedness of the Physician Assistant (Morgan) was beyond disappointing. I have experienced this every time.. The PAs know what they know, and that's all they want to know... They write the RX and that's the extent of their abilities... To top off this experience, Morgan didn't even return to the room to give the discharge instructions... she sent someone else in the room. Hmmm, unable to communicate with a mom who was a RN and is somewhat knowledgeable?? A very interesting experience......

I was fitted for a thumb support that I could not wear even on the way home because it was so…read moreuncomfortable it cut off circulation. So I notified them right away. I didn't get to return it until later to which they said they could not refund my money for it nor pay for the postage and that I could come pick it up in Nashua. I live about an hour from Nashua and so after all that I had already done, I felt that that was it was inappropriate for them to not refund my money for for this ineffective device fitted by a person who didn't know what they were doing, and then they were argumentative with me about this about the request to be refunded for that portion of the bill it just didn't seem fair at all to me and I paid them in full, but to my regret it's a loss. I would never go here again.

I had a knee MRI procedure at NHOC. The procedure turned out better than expected. I was concerned…read moreabout the procedure being claustrophobic but it wasn't bad because my head was outside the unit. The procedure took 20 minutes. It was a series of short tests and not one long one. The technician did her best to accommodate my type music which is non-mainstream and 80's. Before having the MRI, I also addressed a lower back problem on the RIGHT side with NHOC.. That evening, in bed, I could not get comfortable because my lower back on the LEFT side was now hurting. Mostly in the area of the SI Joint. As of this review, a week later), my pain is still there. I'm not sure if the machine caused the problem or something the technician did. All I know is that I did not have this new back problem before the MRI.

Absolutely useless! The receptionist was lost which was the first sign of the level of care you…read more may get. The medical assistant was pleasant which was the only respectable part of my visit. I have a severe sinus infection and my throat feels like its on fire! Coughing up the grossest mucus which confirms I need antibiotics. I am left with well we can't do that, for now go home take over the counter meds and steam showers. I feel like death and that's your suggestion Dr Google! Don't waste your time here!

Quick service and caring staff. The team was great at getting me in and seen quickly when I had the…read moreflu. NP McMurray was great!

minimally invasive surgery center was a great experience, from signing in, all the nurses are…read moregreat, love dr. jeffrey

Front desk ladies are prickly - unprofessional. The man at the front desk was the only person that…read morewas helpful and kind. The x-ray tech was pleasant and on time. I waited over an hour passed my appointment time to be seen by Dr. Luther. He was very nice but, I felt rushed, and he didn't seem to want to hear about my concerns and issues. He immediately said I had to do PT without looking at my back, or hearing all the information regarding my back pain. I live 40 minutes away and he didn't offer any options besides PT, or other PT places that would be closer for me to travel. He failed to discuss how many times a week or for how long, nor did he tell me the reasoning behind going straight to PT before identifying where the pain is coming from, other than my insurance "most likely" wouldn't pay for an MRI. I explained that we pay up for our insurance and I don't need a referral for an MRI, and I would prefer to understand where and why I am having pain before treating me with PT. He ignored me and ordered the PT anyway then ended the appointment. I felt completely ignored, and rushed, it felt like a scam to increase their PT business. Then the woman at check out was condescending and oppositional. This experience was frustrating and waste of my time. I will not be returning.

I went here as a child and my kids go now. Highly recommend. My kids see Cathy Leighton, NP. I…read morecan't say enough good things about her. She is kind, caring, knowledgeable and always goes above and beyond. Her bedside manner and follow through ade top notch. I always leave feeling grateful that she is my kid's provider.

Dr. Schwartzberg goes above and beyond when caring for my children. My daughter recently saw him on…read moreWednesday with fever, stomach pain, and vomiting. He called back the next day to see how she was doing. At that point she was in the emergency room due to dehydration. He not only called back on his days off every day to check on her, he called on Sunday as well. You can tell that he genuinely cares about his patients!