Came here in transit and a three-hour scheduled wait in concourses C and D. Having just left Logan,…read morethe main airport serving the behemoth region of Houston seemed like a Better Homes and Garden show. Clean, spacious, and comfortable. Plenty of restaurants, fast food, and souvenir outlets to suit every taste. I found service personnel to be quite courteous. I well remember when assigned to a diplomatic post in South America and there was only one airport flying to my post's destination. When Houston started flights there, it was like manna from heaven.

What really grinds my gears is taking my sweet time to create a online profile for a individual…read moreairline as well as enter in my travel credentials; like the KTN details, passport, etc just for it not to be on the boarding pass. In the event of reaching TSA, TWIC is not acceptable either if it's not on the boarding pass. So you'll have to find your way back to the service desk or self kiosk to add the deets AGAIN ON THEIR MACHINE, then print it out. Which will get you through check point quicker than standing in standard line. This is an update that'll be worth it. Allow travelers to enter their KTN. (Especially when they have provided it and the system error). I did it, an employer did it from their buddy pass profile; it's been provided twice and still didn't print on boarding pass was ridiculous, & embarrassing.

I love this big, spacious airport. It's not overly crowded, and it's clean. The floors,…read morerestaurants, bathrooms, and the seating areas are actualy clean, and not sticky. For me, this is a rarity, and a big deal. I am such a clean freak, I always clean, and disinfect the chairs, and tables I sit at when I'm at any airport. Thank you Houston for setting the bar high. I love seeing the kids kiosks, and play area. Having this for the kids (and parents) is such a smart idea. I'm sure the parents who have layovers, and delays appreciate it. I would have appreciated it when my kids were young. Thank you to all the staff we've encountered in different areas of the airport. They have all been pleasant, and helpful. Which is another rarity to find. Probably that southern charm. I want to personally thank Officer Vo at the Global Entry desk. His professional, warm, outgoing personality was unexpectedly welcoming, and much appreciated. Thanks Houston, you Rock!!

071/2026/Apr Hobby…read moreis considered Houston's secondary commercial airport! This was my layover transfer flight to Ontario California from La Guardia New York ! It has only one terminal but with 2 courses which are Central and West !

I love this big, spacious airport. It's not overly crowded, and it's clean. The floors,…read morerestaurants, bathrooms, and the seating areas are actualy clean, and not sticky. For me, this is a rarity, and a big deal. I am such a clean freak, I always clean, and disinfect the chairs, and tables I sit at when I'm at any airport. Thank you Houston for setting the bar high. I love seeing the kids kiosks, and play area. Having this for the kids (and parents) is such a smart idea. I'm sure the parents who have layovers, and delays appreciate it. I would have appreciated it when my kids were young. Thank you to all the staff we've encountered in different areas of the airport. They have all been pleasant, and helpful. Which is another rarity to find. Probably that southern charm. I want to personally thank Officer Vo at the Global Entry desk. His professional, warm, outgoing personality was unexpectedly welcoming, and much appreciated. Thanks Houston, you Rock!!

the escalators has uv sanitizers included so that made me feel cleaner…read more food options are plentiful. the cuban place takes long but its worth the wait because the coffee is great and the cubano sandwich great even an hour later. lots of charging areas by the seats.

I'm extremely disappointed with my experience at baggage claim in Terminal C around 9:30 PM…read moretonight. The older woman working the baggage service desk was less than helpful and unnecessarily confrontational. When I asked for assistance regarding my checked bag after changing to an earlier flight, she told me it was "my job to know the baggage rules" and that she didn't want to help because she didn't want to risk getting fired. She stated, "United is looking for ways to fire the older people," which was both unprofessional and concerning. I'm just needing help with my families bags. She continued on and on how I should know the fine print before switching the flights and there's nothing she can do, which seemed like a cop out for being lazy. Earlier, United gate agents in SLC had asked for volunteers to move to an earlier flight due to delays out of Salt Lake City. We were told our bags would make the flight and, if not, they would be delivered. Based on that information, we agreed to switch flights. At baggage claim, instead of helping resolve the situation, she criticized how I keep my claim tickets stickers stuck on the back of my passport wallet. I store them on the back of my passport wallet (not on my passport itself), and I had to show her this after she questioned me about it saying it wasn't allowed on the passport. Why this was even a conversation I'm not sure, but I'm a seasoned traveler. I ultimately called customer service myself, and within 10 minutes they arranged luggage delivery without issue. United, if customer service is truly a priority, this is not the standard that should represent your baggage service team. Makes me want to cancel both our credit cards and fly a different airline.

Is it surprising that there is a gate full of people waiting to go to CLE at 7am on a Sunday?!?…read more Maybe not - maybe we would expect this to anywhere - especially a large Northern Ohio place like CLE! The terminal is clean and spacious - the folks are nice and friendly and I'm ready to fly the "Friendly Skies" for a week of work ahead!

Arriving from Cali into Bush airport terminal E was a smooth and quick experience, especially since…read moreI only had a carry-on with no check bags. once we landed , the walk through exit door were automatic and easy to navigate, leading directly towards the arid al pickup area and bus shuttle connections. Everything seem straightforward, and I didn't have to deal with baggage claim delays, which made getting out much faster. The signage was clear enough to follow without confusion, and the flow from the gate to ground transportation was pretty effcient even with other passengers arriving at the same time. Overall a simple and easy arrival back into Houston through terminal E. I would love to get this terminal each time I arrive home. Could be because we had a light passage haul even though we were on a larger craft.

Not sure why I have not previously reviewed this terminal, but better late than never. I've flown…read moreout of here a few times. It's an international terminal (I flew directly to Japan from here.), but it also seems like an overflow terminal, as I have flown United to Newark and Las Vegas from this spot. Either way, it has all the amenities of the other terminals and is right around the corner from Terminal C.

Pulled up from my drafts.... surprised hadn't posted it…read more Online information advices anyone requiring to go to Terminal A B or C, should enter through Terminal C lobby and make their way to their respective gates from there. This is a temporary arrangement due to construction. IAH construction is going on since forever and is especially hard on International Arrival. Really hope it gets sorted out soon

Full flight to vegas and rushing to find a seat near the gate. I really wish that bush will…read moreupgrade their seat to have somewhat of a cup holders or a little something not than armrests. My cup felled, then a stranger calls herself helping by picking up a dirty straw that felled on the nasty floor to place it back inside my REUSABLE INSULATED CUP that I could've kept using throughout my flight. This just set a tone of annoyance. It went from bad to worse.

The flight schools have there instructions on the taxi ways and if you complain to the FBO about…read moreit, there fuel trucks will take forever to move out of your way to taxi to your hanger. They will follow you in there truck and provoke you and video tape it and present it to the internet!

Great regional airport had easy access with no security concerns. My son studies with Weaver Vector…read more(www.weavervector.com) and uses this airport for flights. Everyone felt safe and it is a great experience! If you are looking for an airport, this is a great fit. If you need flight instruction or ground school, I recommend Weaver Vector at Pearland Regional Airport.

We arrived very late into the night after finding out nearby Sugar Land Airport had a closed runway…read moredue to construction. We had no issues landing and taxiing to the ramp, and fbo was extremely easy. To out surprise, a man came out to chock our plane and assist us in unpacking our aircraft. He was very nice and helpful. On top of that, we were so incredibly surprised to see FRESH BAKED COOKIES awaiting us inside the fbo. Nothing tastes as nice as fresh baked cookies after 6 hours in the air! As I'd this wasn't enough, there were snacks and drinks for pilots who flew in as well. We felt very welcomed, and the friendliness and helpfulness of the man working definitely made us happy we flew into this airport. All of the aircraft tie downs were occupied when we landed, but the next day, we were informed a spot had opened, and they towed and tie-downed our plane for us. From the firefly service to the snacks and clean FBO, our stay here was incredible!

Coworker during the Southwest melt down helping a family who didn't speak English. She was very…read morehelpful and willing to help.

The main Southwest Airlines customer support telephone (U.S toll free) number (866) 666-0203 is…read moreopen 24/7 for flight reservations, baggage concerns, refund processing, cancellations, and passenger assistance services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

Southwest Airlines provides 24/7 'customer service' through its main toll-free telephone number…read more(866) 666-0203 for flight bookings, itinerary modifications, baggage inquiries, refunds, and travel assistance. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

Big, clean, international airport that is easy to navigate and has a good amount of dining options…read morein the US, so this is definitely a treat. A layover brought us back here and it was quiet and not crowded for a Saturday, early evening. As far as US airports go, this was a nice change and a pleasure to fly through. Connecting international flights take extra time to go through passport control, immigration, and recheck bags. Allow extra time for connecting flights. Only downside, hence a deduction of a point is somehow my neck pillow was either stolen or thrown away after going through the security machine. Although there are cameras everywhere, they couldn't find it. All in a matter of minutes. At least all my important items were still there.

The good....not too crowded getting through security at 5:30 AM…read more The bad.... Man at x ray belt very unwelcoming. He states "coats off...pockets empty... Don't ask a question he just repeats. Maybe try "coats off put in tub." Not everyone is a seasoned traveler. Maybe a little kindness. Wow. Go to restaurant that sells pizza. TERMINAL B. Ignored while lady makes pizza....I wait....oh...no cups ...no ice! The little store...busy...No masks. Poor I like United but today was definitely off!