Update 9/25 Ellen followed up Friday saying our personals taxes were completed. Not filed, just completed. Remember, we have paid our retainer, and we have paid every invoice to this point, paying them electronically day of receipt. After noting she's completed our personal returns Ellen's email turns angry. I'm deciding whether to post Ellen's response because it carries financial threats regarding our filings, and what I perceive as ultimatums. I will share the email with anyone who requests a copy, however, I will fall short of posting at this time because it is quite concerning and I have to consider long term what our options our. When I requested our Personal taxes, as well as documentation that they've been filed, Which is what I had to demand regarding our corporate taxes as well, below is one of several email responses from Ellen, again, I described another above. As a side note, regarding Ellen's message below, I asked for her to tell me what part of my review was not 100% spot on, to which she did not address.
On Sep 24, 2024, at 6:39PM, Ellen V Springer, CPA espringer@springercpa.com wrote:
Why should I send it to you after the way that you blasted my firm on Yelp? Why would you want anything else from me? Perhaps you would be happier with someone else doing them.
So remember, Ellen has all of our personal information. We're coming up on our filing deadline, We've paid Ellen's retainer and she told us Friday she had finished our returns. This is her response. My response to Ellen came this morning, 9/25/24.
Ellen,
If Karen and I don't have answers by noon regarding our personal returns, I will post your response, verbatim, without hesitation. We refuse to play games with you over a matter as critical as our state and federal taxes. Your continued responses are emotionally based responses. Your responses are void of resolution. Your responses, rather, are combative, circuitous and misrepresentative of the facts. You're holding Karen and me hostage as to how you move forward? This is gravely concerning and highly unethical. Karen and I have grave concerns as to how you've responded to us in a highly threatening manner. Karen and I have grave concerns as to the context of your recent emails. Your threatening tones from your email response where you first write that you've seen my fact based review on yelp, to you feeling it necessary to put in writing "Why Should I?" There are professional and ethical concerns that Karen and I both share regarding your actions, your words, these concerns run so very deep. When we finally receive a response from you it's laden with threats? You said in an email that you completed our personal taxes last Friday. If Karen and I do not receive a copy of our personal taxes by noon today, if we do not get notice today that you have filed our personal returns by noon today, I will share this email thread and seek outside assistance for resolution. Karen and I will do what we need to do to address this ethical and professional concern. Your threats regarding the critical nature of our personal information, our state and federal considerations, are causing Karen and me great stress and undue worry as evident in the emails and calls I initiated the week of September 9. I will not address this further with you. We are at the mercy of your intentions and actions regarding our personal filings, and that is not good for Karen and me.
Sent from my I phone
Regards,
John Grattafiori
TheGrattafioriGroup.com
Ellen V Springer, CPA
11:42AM (22 minutes ago)
to me, Karen
I just got to the office from having doctor appointments this morning and I am calling the Georgia Board of Accountancy to determine what course of action to take.
With warm regards,
That is her response after I requested a copy of our personal returns as well as a time stamp of the filing. I filed a complaint with this board w/o 9/16. If you are familiar with accounting firms, many, like Ellen, create a portal to share information. To this date, nothing has been uploaded into the Portal from Ellen, no update, not a thing. Remember how many communications I had for a week just asking for an update? We have already paid Ellen several thousand dollars and we are still waiting for personal returns she said we'd have by 9/11/24 read more
