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    Kennesaw

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Kennesaw

    Accountants

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    Business filing for current tax year

    5 More Services

    Current year tax preparation and filing

    Business filing for past tax year(s)

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    Tax planning

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    Ellen Springer, MBA CPA

    Ellen Springer, MBA CPA

    (1 review)

    Update 9/25 Ellen followed up Friday saying our personals taxes were completed. Not filed, just…read morecompleted. Remember, we have paid our retainer, and we have paid every invoice to this point, paying them electronically day of receipt. After noting she's completed our personal returns Ellen's email turns angry. I'm deciding whether to post Ellen's response because it carries financial threats regarding our filings, and what I perceive as ultimatums. I will share the email with anyone who requests a copy, however, I will fall short of posting at this time because it is quite concerning and I have to consider long term what our options our. When I requested our Personal taxes, as well as documentation that they've been filed, Which is what I had to demand regarding our corporate taxes as well, below is one of several email responses from Ellen, again, I described another above. As a side note, regarding Ellen's message below, I asked for her to tell me what part of my review was not 100% spot on, to which she did not address. On Sep 24, 2024, at 6:39PM, Ellen V Springer, CPA espringer@springercpa.com wrote: Why should I send it to you after the way that you blasted my firm on Yelp? Why would you want anything else from me? Perhaps you would be happier with someone else doing them. So remember, Ellen has all of our personal information. We're coming up on our filing deadline, We've paid Ellen's retainer and she told us Friday she had finished our returns. This is her response. My response to Ellen came this morning, 9/25/24. Ellen, If Karen and I don't have answers by noon regarding our personal returns, I will post your response, verbatim, without hesitation. We refuse to play games with you over a matter as critical as our state and federal taxes. Your continued responses are emotionally based responses. Your responses are void of resolution. Your responses, rather, are combative, circuitous and misrepresentative of the facts. You're holding Karen and me hostage as to how you move forward? This is gravely concerning and highly unethical. Karen and I have grave concerns as to how you've responded to us in a highly threatening manner. Karen and I have grave concerns as to the context of your recent emails. Your threatening tones from your email response where you first write that you've seen my fact based review on yelp, to you feeling it necessary to put in writing "Why Should I?" There are professional and ethical concerns that Karen and I both share regarding your actions, your words, these concerns run so very deep. When we finally receive a response from you it's laden with threats? You said in an email that you completed our personal taxes last Friday. If Karen and I do not receive a copy of our personal taxes by noon today, if we do not get notice today that you have filed our personal returns by noon today, I will share this email thread and seek outside assistance for resolution. Karen and I will do what we need to do to address this ethical and professional concern. Your threats regarding the critical nature of our personal information, our state and federal considerations, are causing Karen and me great stress and undue worry as evident in the emails and calls I initiated the week of September 9. I will not address this further with you. We are at the mercy of your intentions and actions regarding our personal filings, and that is not good for Karen and me. Sent from my I phone Regards, John Grattafiori TheGrattafioriGroup.com Ellen V Springer, CPA 11:42AM (22 minutes ago) to me, Karen I just got to the office from having doctor appointments this morning and I am calling the Georgia Board of Accountancy to determine what course of action to take. With warm regards, That is her response after I requested a copy of our personal returns as well as a time stamp of the filing. I filed a complaint with this board w/o 9/16. If you are familiar with accounting firms, many, like Ellen, create a portal to share information. To this date, nothing has been uploaded into the Portal from Ellen, no update, not a thing. Remember how many communications I had for a week just asking for an update? We have already paid Ellen several thousand dollars and we are still waiting for personal returns she said we'd have by 9/11/24

    From the owner: Springer & Company CPAs PC specializes in Tax, Accounting, QuickBooks and Business Consulting…read moreservices. The founder, Ellen Springer, MBA, CPA has over 35 years experience providing services to small to medium size businesses and she and her staff are eager to learn more about your business needs.

    Carnes Zack & Associates CPA Cfp

    Carnes Zack & Associates CPA Cfp

    (5 reviews)

    Brenna and I could not be happier with the CPA firm we have chosen to help us better organize our…read moreReal Estate business and prepare our taxes. Cathy and Zack have both been wonderful at explaining how to handle our business and tax issues and provide outstanding, responsive service in managing payroll from month to month. I only wish we had discovered them years earlier!

    I've been using Mr. Carnes as my accountant for a few years. I've always found the staff very…read morefriendly and helpful, even when answering somewhat dumb questions on my part. It's true that Mr. Carnes doesn't always present front and center, but he is available if you need to speak to him. I met him for the first time right after the Falcons lost the Super Bowl, and while he wasn't dressed in casual office attire, he certainly wasn't slovenly like a previous review suggested. I don't always meet with him, as most of the time, I show up to drop off paperwork and show up to pay for the service. I will say that his services aren't the cheapest, but I've never had any issues with the filing of my taxes. He's local and has a lot of knowledge about other financial categories aside from simple tax filing, which is what attracted me to the business in the first place. If we ever expanded into rental real estate or other retirement ventures, there's some knowledge there. I believe I have met his nephew, a nice younger man that answered one of my questions. Honestly don't care if he's fresh out of college as previously alleged. If he can do the job appropriately, he can do the job. That's all there is to it. I only have a single impression of him, but it was a positive one. The office staff has always been very friendly and welcoming. Really nice ladies who will call you in a timely manner when your paperwork is finished. Once again, I don't care if they're Mr. Carnes' family or completely unrelated. Family businesses are a thing, and considering I've never had any issues with this establishment, the more the merrier. They seem like a really nice family. I felt like I needed to counteract the horrible review they received. While it is entirely possible the review is valid and that person did have a horrible experience, I have only had positive experiences with this place over the last three years that I've used them to file my taxes.

    Kennesaw - accountants - Updated May 2026

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