To say I am disgusted with this business is an understatement. When my husband called to speak with…read moreDr. Stigen about our SERIOUS concerns her response was to not apologize for the rotten service received by her staff, not take accountability, and instead make excuses and state that her staff gets "raving reviews". But wait, she IS sorry we feel this way. For a business who is faith-based, they lack a moral compass and decency. We should have never agreed to start treatment here after we noticed a few concerns. That was our fault. We decided to ignore many signs as we did have faith in the doctor. First concerns were with Amanda, the assistant. First she quoted me $8,389. When we decided to start treatment, she tells me its going to be close to $20,000 since I have Kaiser. Umm no i dont! I have tri-care like I told them. When my husband called to clarify she tells him "I never told your wife $20,000." Basically, calling me a liar. Whatever! We still are desperate for a child and want to work with the doc, so we ignore it. When it came to surgery time. She sent us paperwork in the mail stating surgery time was 8am. Well, she wrote the wrong surgery time because when the hospital called the day before, they said it was at 11am. When I called to verify with Amanda, she states "I work on multiple patients so I must have gotten the time wrong." Ummm, ok! When they gave us the blood work order for my husband, they put the wrong name. YUP, not his name! Karen the receptionist, also wrote his name incorrectly on a receipt which we wanted to flex. After my surgery, I needed them to do my disability paperwork so I can get paid. Karen said, "Amanda's on vacation but I can figure it out and do it for you". I asked her to please lmk when she submitted her part. Never heard from her!!!!! I had to call her back days later to find out she never did anything. She tells me that she couldn't figure it out. So, she tells me I have to wait for AMANDA to come back from her lovely vacation to do it. Meanwhile, I won't get paid, but why would they care because they are making plenty money off of me and my husband. We decided to end treatment when Dr. Stigen after she gave me about 5 prescription meds to take with about 12 supplements that we purchased from her company. I started having severe diarrhea for about 1 week. I notified them. Their response was to stop taking the antibiotics and if it continued to let them know right away. So, I let them know right away that I was still not having normal bowel movements. I told them that maybe the antibiotics game me C-diff as that happened to me many years ago when I took antibiotics. I told them that I was also concerned with the number of supplements they were having me take all at once with the medications. Well that was enough for Dr. Stigen to pawn me off and say, "we have no recommendations for you, go see your primary doctor." I stopped taking all of her medications & supplements. I immediately got better. I googled the medications/supplements she prescribed me and most listed diarrhea as a side effect. But she didn't want to take the time to help me with HER supplements and medications. She didn't want to take the time to revise her plan and maybe have me take less of them. Instead, she just wanted to pawn me off to a primary. So now I'm left with hundreds of dollars of her medications and supplements that I can't take, or I need to figure out on my own by hit and miss which ones my body reacts to best. But she doesn't care because we have paid them over $7,000. We are just another number to them. Keep in mind, despite all the issues we had with the staff, I was always so extremely friendly and smiled my way through it all. My husband many times wanted to say something to them, but I told him to just "let it go". But this is where "letting it go" got us. The total amount for the program with insurance was $8,389. The insurance pays for the surgery.... so, what we pay Mystical Rose for is: a detox program that you can basically do on your own for $517. Bloodwork and ultrasounds, which insurance covers. You pay for her videos with diet recommendations, which most of the information you can get from reading "It starts with the egg." The book is literally $13.96 on amazon. Oh, that $8,389 also covers their stress relief program "Organic Conceptions" that comes with a little orange journal to help you with your stress. All of which you can YouTube and do on your own. Oh, and you do get to learn how to do Creighton charting with an instructor, or you can just pee on an ovulation stick or use a fertility app. Is it worth paying this "faith-based" money making business thousands of dollars? Not so much. My husband has worked sooo many over-time hours just to have the money to pay these people. I feel sick to my stomach just thinking about how dismissive and incompetent they are. Don't let your desperation for having children cloud your judgement like it did ours.

This office does not offer OB/GYN services. I have never heard of such a thing when my insurance…read morelists this office as an OB/GYN and the sign outside office says OB/GYN but called to see if they were taking new patients asked what service I needed said annual Pap smear and they said they don't do that So Ummmmm OK very strange

If I could give more stars I would. Dr. Arthur is fantastic! Not only is she extremely informative,…read moreshe's caring, on time and takes the time to make you feel comfortable. I am typically a terrible person during recovery. I felt so comfortable going into this surgery, I had no anxiety and felt great waking up. This was the easiest recovery I have had. Her office staff and the surgery team at rancho springs are incredible. I am so appreciative of everyone!

This review is for the office staff--…read more I got a referral to see Dr Arthur. Mt referral specifically stated I was being seen for endometriosis and adenomyosis. When I called to schedule, I was asked what I would be seen for. I told them, endometriosis and adenomyosis. Fast for 4 months to the day before my appointment, they call me and tell me Dr Arthur doesn't treat those conditions, so I need to cancel. In the four months of waiting for my appointment, I had called the staff 3 separate times because of issues with scheduling and insurance. Each time, I again stated what I was being seen for. It's absolutely ridiculous that they waited until the day before my appointment to say I couldn't be seen.

First off let's just say these ladies are amazing and kind and I've literally talked about…read moreeverything with them and it's just a great experience and you feel very comfortable!!! It's like having sisters I never even had I enjoy going there I look forward to have to go to the great group of women!!! Responsible for our own sex health so let's take care of ourselves ladies this 2026!!!!

I had an appt with the clinic and I went in for a depo shot as per usual and so I could talk to…read morethem about some other things as well, but when they found out I had insurance they still turned me away. Then they tried to upsell me to pay for their services. Like I have $200 lying around, come on for a depo shot. Last time this happened I only had to pay $20 which was my original co-pay for Kaiser. Am I going to be going back to them? Heck no.

Dr. Pearson delivered our daughter and took great care of my wife throughout her pregnancy. This…read morewas our third child and without question her all time favorite OBGYN. He epitomizes professionalism and compassion. We knew we were in good hands after just a few of our first visits. We had just moved into the area and had no OB lined up. We really hit the lotto with him. His style is unique and something that is becoming harder to find. No frills, highly ethical, listens to his patients, and detailed. Most importantly it's obvious that he truly cares about his patients while still managing to be one of the best in the business. Couldn't recommend him enough. Thank you Dr. Pearson for being everything a great doctor should be.

I would give a 0!!! Worst gynecologist ever! Does he even have a license?!? They can't even process…read moremy insurance procedures correctly! It has been 6 months since my last visit and they still cant correct their wrong insurance claims! They bother me too much and I have to keep calling insurance company and doctor's office back and forth for DOCTOR's ERROR OF CLAIM APPLICATION. OLD OFFICE. No modern technologies used at all! They don't have professional billing assistants to carry out information correctly and not bother customers that long!!!!! DO NOT RECOMMEND. ALSO, I WAITED ONE HOUR IN HIS OFFICE! I arrived on time and he was not there! NURSE was so rude saying that its NORMAL to wait for ONE HOUR! WTF!! HE IS SO UNCOMFORTABLE TO BE AROUND WITH! Gives lecture for no reason and has no ultrasound device to do checkup! He wants to use his hands in your body rather than a machine.

Wonderful prenatal care experience. Terrible birth and postpartum experience. If it wasn't for my…read morefamily intervening and hospital transfer not sure if my baby would be here today... Kayti allowed me to be in active pushing for over 4 hours and expressed no concerns. My family pulled her aside on two occasions expressing their concerns regarding the prolonged time and belief that my baby was in jeopardy. Kayti insisted that it was completely safe for me to continue pushing. My family had to intervene and call 911 against her recommendation to get me to the hospital. Upon arrival, the hospital team catheterized within seconds. Kayti and team tried to do a catheterization multiple times at home and were unable to do so. My delivery and its aftermath revealed multiple critical health concerns which were related to a high stress prolonged birth: my baby's cord blood showed excess acidity, indicating high stress levels and posing a risk of brain damage; my baby's glucose levels were low, requiring 24 hours of monitoring; and my baby had difficulty regulating his body temperature, dropping as low as 94 degrees Fahrenheit, necessitating placement under a heating lamp. All these complications relate directly to a stressful and mismanaged labor.

No words can truly describe the experience I had with Kayti but I will try my best to write it out…read more I was referred to Kayti from my doula Rosie. She was the first Midwife and the only midwife I called to interview. I instantly knew that she was going to be my midwife. The prenatal care that I had with Kayti was remarkable. My appointments with her were more than clinical. My husband and my toddler were able to come to the appointments. I truly felt that Kayti listened to everything I had to say. She really got to know me as a whole person medically and personally. Which is really needed when you are planning an intimate home birth. During my labor Kayti and her student, Amy were there for me every step of the way. I was never scared at any point of the birth. I put all my trust in them and felt supported the entire time. This says a lot because my labor was over 48 hours and I ended up transferring to the hospital because baby did not want to descend into my pelvis. I believe that Kayti did everything she could for me and my baby boy. When she told me that we needed to transfer. I knew it was the right decision. Even then, I felt like my baby and I were safe. We then transferred to the hospital and Kayti stayed with me and advocated for me until I had to go back for a cesarean. Post natal care was just as amazing. Since I did not get to have the birth that I had planned at home, Kayti planned a rebirth and a bone closing ceremony for me at my home at our last meeting together. That was exactly what I needed emotionally and spiritually. This just shows how thoughtful and loving Kayti is. My baby boy didn't come into this world as expected, but it was his own unique story and Kayti was apart of this unforgettable experience. I am forever grateful for her and Amy.

Updated 11/14/2025 - I am currently at LabCorp waiting to get labs done. I showed up early just to…read morefind out that the lab order given to me from Platinum Women's Healthcare did not have ANY of the doctor's information that LabCorp needed so they could get me in the back. Tried calling at 8:00 am to fix the issue, got connected to the on-call physician whom advised I call the office at 8:30 when they open. It is now 9:18 AM and I've been calling the offices since 8:30AM. No answer, and when I try to go through the on-call physician they are now redirecting me to voicemail. I know the offices are open at this time as I have had appointments as early as 9:45 AM, so I'm annoyed because I have been at LabCorp since 7:30 AM. And I'm fasting! I still have to drive home after all this waiting and fasting. If my lab order had the correct information in the first place I would not have to be dealing with this.

Would never go back to this place! It was an unpleasant experience. Their front desk is…read moredisrespectful and rude when it comes to scheduling appointments. If you're looking for prenatal care don't come to this place! I would give 0 starts if I could.

The absolute worst OBGYN office. It really is unfortunate we have a huge lack of OBGYN's in the…read moreTemecula Valley. They treated my daughter throughout her pregnancy and their bedside manner was atrocious. She was actually afraid to ask any questions and they are very condescending. She was so happy that she wasn't forced to use them to deliver at Loma Linda Medical center. How sad is it that she chose to have any doctor on call over her OBGYN. They also sent her a letter 11 days before her due date to tell her that they would not be able to provide her with continued care and that they recommend she seek care of another physician. 11 days before giving birth!! Imagine the stress. It takes weeks if not months to get into an OBGYN in our area. They knew exactly what they were doing. Completely heartless office.

If you have a teenage daughter, DO NOT go to Valley OBGYN in Temecula…read more They no longer allow any parent to accompany their child into the exam room -- even if you've been a long-standing patient. (They've allowed it before, but told me their policy has recently changed.) I absolutely understand that some girls may want privacy with their doctor, and I fully support that. But when a patient has ongoing medical issues and specifically asks for a parent to be present for comfort and support, there should be room for exceptions -- especially after over a year of care at the same office. My daughter was mortified to go in alone and made it clear she wanted me with her. They still refused and made me wait over 20 minutes before finally telling me I needed to leave the facility entirely. We left the office feeling upset, dismissed, and incredibly disappointed. We will NEVER go back.

Dr Lopez delivered my son 22 years ago,in Chula Vista and she was always personable, caring,…read more friendly, and thoughtful. My ex-wife experienced blood clots in her leg and Dr Lopez was there for her trying to nurse her back to health. I don't know why I decided to write a review, I guess throughout the years each time I look at my son's milestones I have her to thank. As being a single parent yhe last 8 years and about to see my son get married and start his own life as a family head I just want to say thank you, and Sandra you're the best....

"Dr.Lopez" was the woman who made what was supposed to be the happiest days of my life a nightmare,…read moreDr. Lopez was not only lazy and had a first year nurse responsible for mine and my daughters well being she was also heartless and non understanding when it came to an emergency C-section, and cut me open without any anesthesia on site for me so I got the pleasure of going threw that pain having a newborn that wanted nothing to do with me, to going to court and being demolished as a human and a mother. While being dismissed by the judge and her lawyers reminding me of being a minority in general means nothing if you don't have power and money. Fuck you Dr. Lopez and fuck you Tri-City hospitAl, and fuck you to the judge that said said I was to confused to understand what what happening to me.

This place has so much potential. If only someone would…read moreanswer the phone. I can't never speak to someone. They don't call back. I don't get an email response. And the one time I did go, the midwife I saw was amazing, but that was the only thing. They messed up with my bill and it was a huge ordeal, which I finally resolved but it wasn't easy. I would say, don't come here but you probably won't even get a chance to schedule an appointment

Everyone here is so nice and knowledgeable. They all made my pregnancy and birth experience easy…read more The front office responds quickly to any questions I had when calling or emailing. During my pregnancy, all the midwives made sure I was informed and prepared throughout the pregnancy and for the delivery. They give you all the information to make informed decisions regarding your body and your baby. Once labor started I was scared and difficult to handle but everyone was so encouraging/comforting. They supported me and encouraged me how I needed in those moments. During my birthing experience I had an unforeseen and unavoidable medical complication. Julie (the midwife who helped me deliver) handled the situation so well. I felt secure knowing she was by my side and advocating for me. I was so grateful she was with us though this experience. She really helped make our messy birthing experience as perfect as humanly possible. We aren't planning on having more children but if we do, I would choose BCM again. Thank you