1. Elleganza Cabinetry

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Lowell, MA

Elleganza Cabinetry

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Services - Elleganza Cabinetry

Cabinet add-on

Cabinet painting

Cabinet refacing

Elleganza Cabinetry Photos

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Recommended Reviews - Elleganza Cabinetry

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7 months ago

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Couldn't recommend a better company to work with. Granite Plus came highly recommended by 3-4…read moreseparate sources and they certainly didn't disappoint. I met with Mike Farrell (Sales Associate) and Mike was knowledgeable and gave great insight. Mike walked me through the process and made it easy to make a decision. Pricing was on point and inline if not better than the other places I went. Then Henrique Bertoli came out to do the template. Henrique was super friendly, knew what he was doing and was an absolute professional in making my counter fit perfectly. Just over a week later my installation was scheduled. This crew came in and installed my beautiful counter top in no time and perfectly. Like I said I am amazed at the well oiled machine Granite Plus is. During this whole process Brandon Marks (General Sales Manager) was in contact with me making sure all was going as planned. I literally cannot stop looking at my counter tops. A simple thank you isn't enough and I will make sure anyone looking for Granite or Quartz will know how top notch they are. Granite Plus does what they say and that is impressive!!!!

Great service - i stopped by first to see the selection of materials and was amazed by the volume…read moreof the slabs they had onsite. The owner (i think) showed me around and took her time to explain the difference between materials. After a week i ordered a countertop - the measurement person was scheduled in a week and in another week i had it installed by a professional crew - it only took them couple of hours to install it. Really happy with the price, the quality and the speed they completed the project.

Design Center West - Master Bathroom

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I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Elleganza Cabinetry - cabinetry - Updated October 2026

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