I've been going here for 5 years and have been okay with what I have paid for but feel like the…read moreprices are getting out of control. Here is what I don't like and that is making me go else where: -high prices -not open on sundays -doesn't get my car as clean for the price I get tired of companies that take advantage of our communities.

Always amazing & love the free vacuums/cleaning supplies. Usually less busy than the location at…read moreMtn City Hwy

always done great work for me ! i can get in when I need to and they don't do work when it's not…read morenecessary!

Reliable fast friendly service. Have had these guys work on several vehicles. From…read moretroubleshooting, repairs, and maintenance service. Always been fair and reliable.

I have been a loyal Elko Glass Customer since they opened in the 1980s, using them for not only my…read moreautos but also my work trucks have gone there. I have never been disappointed or dissatisfied by their customer service or the work that they have done NEW OWNERs but I didn't know when in Late March I took my little pickup in for a new windshield All was good until the next time I drove my truck and someone passed me kicking up rocks and gravel and one chipped my windshield. Less than a mile and the crack had spread almost to the top. I flipped a bitch at the hospital and went back to the glass place where they filled the chip and assured me that I would still get many miles out of it. In May, sitting in the warm sun, the chip cracked down this time. They refused me any type of compensation for that Cheap ass piece of glass that they threw in my truck I will never ever recommend Elko Glass to anyone again. SAFELITE SUCKS

Have been using this glass shop for years. Excellent service and wonderful, friendly owners &…read moreworkers

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Personally, I wouldn't waste my time here especially with their prices. Ruby mountain injection was…read moreable to do my truck for WAY less than what they wanted. So I recommend not even bothering with Neffs.

It's an ok car wash. I think I might be a car wash snob though after having the best car washes in…read moremy home city. I went because I traveled halfway across the country with my kids to visit family and needed to vacuum my car, but there were only the old school vacuums that use quarters for a limited time and the nozzles were wide which don't work on my car because it has so many uneven crevices. I've used those kind before and feel they are money guzzlers with poor results so I didn't bother. I wouldn't go there again because the biggest reason I go to the car wash is to clean the inside of my car, but if you only need your car washed it did a great job for a decent price. The owner was nice and inviting. I think it could improve by providing better vacuums.

The customer service I received today was out of this world! I want to give a huge shout out to…read morethis car was, employees and overall experience! Very well maintained, clean and a great self service car wash/drive in wash. The two gentlemen that helped me with the scent dispenser while it was experiencing a coin jam helped me out and assisted with the most professional customer service!! Thank you for being an absolutely amazing business!!

Yoel's auto body shop repaired a dent on my pick up. He completed it in a timely manner and the…read morework is impeccable. Yoel communicated well and let me know if extra time was needed.

Excellent service! Highly recommended. Painted my motorcycle gas tank, perfection. He was very…read moretimely too.

the team here was awesome stayed late on Saturday to finish the job gave us rides back and forth…read moreto hotel can't recommend them enough a little more than price quoted but was worth it thank you