On Friday (10-10-25) | purchased a small coffee from their order window. Well, my small coffee came with a side of snarky attitude too! I had asked for a second lid, and the lady at the order window said to me "that'll be an extra 50 cents, you know everything cost money"! Saying it with a snarky tone to it! So, I paid the extra 50 cents and went on my way to my vehicle. As I was about to get onto my vehicle, I had a lady approach me and told me that she was just about to order herself some coffee as well, and she had overheard the folks at the order window making fun of me about buying another lid...etc. This customer who told me this, told them at the order window "well, you just lost yourself a customer" and she walked away without ordering her coffee. After this disgruntled customer told me this...l turned around went straight back to this same lady at the order window, and said to her "not only have you lost a new customer, but I'll never purchase anything from them ever again (just on principle alone)! Several minutes before I had ordered my coffee at the order window, I had purchased one of their 'Elk Life' stickers. Well, I went back into the store, laid my sticker down on the counter and said I would never represent their business. It does NOT ever pay to be rude to a paying customer. I've been in the service industry for 40+ years, not only did you loss one customer, you just lost two in a matter of minutes because of your behavior/attitude! read more