I've seen Dr. Somers for almost 6 years now and once again she is the truly best of the best…read more Outstanding!! She has really helped me and I know she has helped others (I was referred by a colleague who said I should ONLY see her). I would describe her as a kind caring and wonderfully nice person and the ultimate professional. She is a respectful, decent, and honest person. The kind of person that goes out of her way to meet with you and help you. She is an old school doctor and she should actually charge more ! Thank you Dr. Somers for all that you do for your patients. I know you are the best. For some reason Yelp won't count my review but I am an actual client of hers and can vouch for how terrific she is!

Dr Sestito recently conducted a Neuropsych exam on our 87 year old mother who has been living in…read morethe independent section of a continuous care community to determine her capabilities with increasing memory issues. She was extremely caring and communicative with our family - from providing all her contact info to answer questions and scheduling calls/zooms to review the report with us. Before finalizing her report she interviewed me to understand our priorities and made sure to document them in her report. While it is never easy for a family to deal with memory issues of their loved ones, Dr. Sestito's professionalism and compassion were greatly appreciated. I highly recommend her.

The NMT, my beloved son, has suffered from anxiety, depression, and ADHD for some time now. Over…read morethe years we have benefited from the skills of talented clinicians, each of whom I've been forever grateful for. Dr. Hernz is a gentle man who embodies peace and kindness. He is funny, but more than anything he conveys to his patients his fervent desire for them to feel better, and that he is on the same team as them. It's amazing what a transformative effect that has on a teenager. For example, on a recent visit, the NMT was being, well, a teen. Sullen, silent, maddeningly obstinate. He went into session staring at the ceiling and ignoring everything Dr. Hernz said, every attempt to start a conversation was met with a glare then a look away. Fun stuff. After about 10 minutes (really, I timed it) Dr. Hernz calmly turns to me and says "So, what have you noticed?" I began to share my observations, the NMT got up, walked out. OK. Then, five minutes later, he walks back in and...starts talking. Engages. Wow. Then Dr. Hernz tells him again, he's there to help him, he really wants him to feel better. My son, he looks at his doctor and says "I'm really sorry for walking out. I needed a moment but that was rude." Shut the front door. Dr. Hernz took it in stride, and they continued working. Other good things: Appointments are always on time, or within 5 minutes of scheduled time. Receipts are sent promptly within a day of the session. 95% of the time prescriptions are sent electronically, and this is done promptly. The imperfect: I don't always get a same-day response to email, it's usually a day or two. Occasionally prescriptions are not sent over promptly, as in sent within a day or two. Messages left for him are returned, sometimes same day, sometimes within a day or two. It's a graceful pace of administration. Also, no surprises, he does not participate with any insurance carrier. This is not surprising, it's rare to find a psychiatrist who does, they are a nationally underserved medical specialty, and especially in child psychiatry, there are far too few of them available, period. The good part of that is that his fees are reasonable, so the amount over what our insurance plan covers is fairly small. If you can't guess by the time you got here, YES I would recommend him. He's wonderful.

Doctor Hernz is the kindest most amazing and intelligent doctor you will EVER encounter ! He's a…read moretrue Angel on earth and he cares for his patients like they're his own family!!! A real god send and the only doctor I've ever truly trusted !!!! ABSOLUTELY BEYOND RECOMMEND!!!

Wonderful practice. They truly care about their patients. I recommend them to family and friends…read more Easy to work with admin staff and excellent providers.

Rose Vickery Rose takes time to learn about who you are…read moreand goes beyond treating and managing symptoms to address the root cause. She is a no nonsense professional, yet is very easy to talk to. I look forward to our sessions and always leave feeling empowered.

This place was beyond unprofessional. I will not be mentioning any names…read more I went here prior to reading any reviews and just based my judgment based on the profiles of the therapist. I met with a lady in February who spent 15 of my hour discussing the copay and insurance AFTER i already paid. I decided to switch to another therapist instead. I was running a few minutes late and this therapist wanted to let me know of all her other clients and her busy schedule. I felt rushed being that she wasn't able to atleast make me feel like the time that did have left would be valued. I felt very insecure with her and instead of making a change in that she offered me a more intensive care. I have been seeing a psychologist for over 2 years and was never recommended to an InPatient Facility and I feel that was the absolute wrong diagnosis for someone that has a busy schedule and did not know much about me. I had a meeting with a Psychiatrist for a medical evalutation. The receptionist insisted I not show up, so I did not. The psychiatrist was unaware I was not going to be coming per the instruction of their receptionist. She read a few notes from what the first therapist had wrote and wanted me to undergo a program that she did take time to talk with me about. In fact, when she could not take my appointment she'd rather me check in with another doctor to get n medication BEFORE even meeting with me ever. I was insulted. I was stressed out through this whole process and it seems the faculty here are more concerned for themselves than he care of their patients. I got a call an hour and a half later about my card being charged and was highly aggravated and upset as I would have made my appointment if I was not directed to not show u for it.

Good practice with caring therapists. It's very easy for someone to leave an unhappy comment but…read morethere is much good about this place- flexible scheduling, diverse group of therapist, and quick to respond. I recommend.

In today's world, finding compassionate and competent behavioral health care is already a…read morechallenge. I had genuine hope when I first visited this center in October 2024. At that time, I saw nurse practitioner Tim KilKelley, who has since left. He was professional, kind, and truly understanding--everything you'd want in a provider. Unfortunately, the rest of the experience didn't measure up. I was later assigned to therapist Betsy Stratton, whose approach felt inappropriate and off-putting. During our first session, she joked that "Delco Catholic" should be listed in the DSM IV. While I chuckled at the absurdity, that kind of humor belongs at a private dinner table--not in a clinical setting. The billing department was even more troubling. Melanie Caroselli, the billing representative, was shockingly rude. When I tried to resolve a billing discrepancy, she ignored multiple requests and bluntly told me, "This is the cost--$50," despite my insurance indicating a $25 copay. Her dismissiveness and refusal to address the issue felt unethical, bordering on insurance fraud. To be fair, the front desk staff were pleasant, and their therapy dog Benny was a sweet touch. But unfortunately, that's where the positives end. The practitioners and billing team created more stress than support, which is the last thing anyone needs when seeking help for mental health. Please do your research and consider other options. People deserve care that heals--not care that harms.

Worst of the worst. Gopalakrishnan manufactures mental health crises. My personal opinion is that…read morehe does this to avoid lawsuits for malpractice and negligence. That's just my opinion. Stay away from this practice. I've filed with the HHS and the Department of State. I think he takes advantage of his vulnerable clientele. A "who are they going to believe the psych patient or me the doctor" provider. That's been my experience. If you share an opinion he doesn't approve of this is what he'll do. Remove half of your medical record before he faxes it to your next provider to make sure you're taken off of the meds you were previously well managed on. Make sure you obtain a copy of your medical records from this practice personally before you allow him to send your records anywhere. He makes baseless claims that are easy to disprove. A patient in crisis is a patient incapable of defending themselves. He'll ignore you but his outgoing message tells you "go to the crozer crisis center". After he takes you off of all of your meds and causes your crisis. He dismissed my female prescribers opinion from my medical record before giving it to me. It took over 60 days to get my record. Another violation of HIPPA. He is way too comfortable breaking the law. Psychiatric patients are easy to hurt especially when you're their physician. Jackie Smith his receptionist was a nightmare toward me. She acts on behalf of the practice and she feels confident making comments that are in blatant violation of HIPPA. Front desk should not have a better understanding than your doctor, regarding treatment. He's extremely entitled, he behaves like he's above the law. He's impulsive, he behaves like a narcissist. I know more about mental health than he does and he's supposed to be a doctor. Or maybe he just genuinely doesn't care. He's only in it for a check, that's why he's always accepting new patients, and he's got no consideration for other patients time. He only meets with his patients for a couple of minutes at a time. He only ever spoke to me once for five minutes over the phone before he made a false report in my medical record, after I threatened to pursue legal action for his misconduct he began very intentionally retaliating. To try and prevent me from getting care elsewhere, to try and spark a mental Health emergency. I'm a widow with a toddler, he didn't blink and eye when he gave me only two weeks of meds, and discharged me as a patient. He never notified me, he just refused to refill my medication after it was stolen. He refused to take my police report. When I got upset because I really need my meds he abandoned me as a patient. Then he wrote in my medical records that I wouldn't give him a police report, and that I refused drug testing. He never asked me to take a drug test. He's a monster

My brother has been to other psychiatrists and also some psychologists in the past and I have been…read morepart of some of his sessions. I can say without a doubt that Dr. Hetznecker is the best. He has really helped my brother the most of all the others. Dr. Hetznecker is very caring, thorough and he really knows what he is doing. I can't recommend him enough. One of the other doctors my brother met with - Dr. Gruenberg - is at the same practice and is great also. Dr. Hetznecker works more often I think with children and I can see how he would be great with children. For those who know about this sort of thing, Dr. Hetznecker is an expert in cognitive behavioral therapy. He is not the least expensive, but the expense is worth it when you get expertise.