Elite Therapy Solutions (ETS or Elite herein) has an excellent staff who are all well-versed in orthopaedic physical therapy and TMJ (TemporoMandibular Joint) physical therapy. Each Elite Physical Therapist (P/T herein) is thoroughly vetted to ensure that the employees fit into this well-oiled machine. The staff are amicable, amiable, professional, and each displays a genuine concern for every patient who enters any of their Chester County locations whether that individual is their client or that of another P/T (I can only attest to three Chesco facilities where my wife or I have been clients for the past three-plus years: two in West Chester [technically, West Goshen Twp.] and one in Coatesville.). For the purposes of this review, I will focus on Elite at the West Chester site at the Airport Rd. (West Goshen Township) YMCA, and P/T Nina M. I personally favor this location over Market Street (in West Chester) due to three specific factors: 1. There is a surplus of weight conditioning machines and other valuable equipment located directly outside the physical therapy room. These machines offer a significantly wider range of efficacy. While Elite's Market Street (West Chester) facility offers a comprehensive range of equipment suitable for various physical therapy exercises, the YMCA possesses a more extensive and advanced selection of gear, which may be more effective in addressing specific therapeutic needs. 2. Nina, the Physical Therapist at the YMCA, has successfully completed and achieved the distinguished designation of Fellow of the American Academy of Orthopaedic Manual Physical Therapy (FAAOMPT). This accomplishment signifies her successful completion a very rigorous Continuing Education program in Physical Therapy and demonstrates her exceptional expertise in the field (Please note: Stephanie, the Lead Physical Therapist for the Market Street [West Chester] location, has also successfully completed and achieved FAAOMPT certification.). 3. Nina's methodology, aligning with that of her Elite colleagues, employs a comprehensive assessment approach, contrasting with the fragmented analyses I have encountered at non-Elite P/T sites. Specifically, she evaluates all relevant aspects of each client's physical condition that may be directly influenced by the injury necessitating their physical therapy intervention. I initially chose Elite because I was having issues bilaterally with my TMJs. I was originally assigned to Nina, who in essence prepared me for the bilateral TMJ Replacement surgical procedure. I have continued my physical therapy with Elite and Nina following the onset of issues with my twenty-year-old bilateral total knee arthroplasties. Currently, I am undergoing post-operative physical therapy for a total shoulder arthroplasty, with Nina as my primary therapist. In the infrequent event that Nina is unavailable due to planned time off, illness, or a fully booked schedule, I receive treatment at the Market Street facility from either Stephanie or Alyssa. Nina's progress notes are comprehensive, providing her colleagues with ample information to seamlessly continue her work. The physician who initially ordered the physical therapy has also expressed satisfaction with Nina's progress notes. I am extremely pleased with the individualized attention I have consistently received at Elite. Each therapy session is structured to include a thirty-minute segment of direct manual (hands-on) treatment, immediately followed by thirty minutes focused on therapeutic exercises. This approach guarantees that all clients at Elite benefit from a complete sixty minutes of dedicated therapy, which sets Elite apart from the forty-five or fifty-minute sessions typically offered by some other physical therapy providers. In Pennsylvania, the "direct access" provision allows licensed physical therapists to evaluate and treat patients for a period of thirty days without requiring a physician's referral. Both Stephanie and Nina hold the necessary licensure to practice under this provision. I wholeheartedly recommend and endorse the team at Elite Therapy Solutions, irrespective of the specific therapist or facility with which you engage (Kindly note: A Downingtown location is also available.). This establishment is truly authentic. Oh, and if you decide to go to either West Chester facility, tell them Hawkeye sent you. read more

I couldn't walk when I first went to Elite of West Chester. My team of Jonathan and Alyssa have had the patience and knowledge to help me down the road to recovery. My past experience with therapy had not been good. My team is the best. Oh! I can now walk PitBull read more

I have benefited from the services of Elite Therapy for several core issues over the past ten years. They do the job and they do it with compassion. I recently visited them in their West Chester facility and was attended to by Nina Mortelliti. She certainly is a walking talking character but unequaled in her knowledge of the body and her approach to healing it. If there is any future issues that I (hopefully will not want to) experience, she is the one I will seek out. I was also attended to by a student (intern) who Nina oversaw. You can tell how one takes to instruction and application. Julia will become an excellent therapist and she certainly shows it. read more

Very caring staff. I'm so pleased that I've found a physical therapy group that treats TMJ. While I haven't yet completed my physical therapy for this issue, so far it really seems to be working. read more

Personal Touch is where you need to go. They changed my life. Not only are they Kind, professional, they actually searched for the root of my problem rather than a quick fix of stretchy routines. After years of Dr. visits & days on end of chronic pain that was creating numbness in my arm, hand, and head. I found Personal Touch via a dental surgeon I saw after my dentist could not identify why my mouth and jawline were swollen ( slight case of TMJ & Clenching) I had no damage to my molars so they did not realize I was clenching rather than grinding my teeth. I also had chronic neck pain for a few years, went to ATI in KSQ years ago and got some brief relief but never was told really what was going on with my neck and it was focused on a lot of stretching rather than finding the source of the issue. Stephanie changed my life. I was so nervous I was going to be in agony on my wedding day with the daily pain I was experiencing for weeks on end. I ended up at Personal Touch because of their specialist in TMJ which Nina helped me with. Stephanie and I worked together for my neck pain that was creating numbness down to my middle finger up to the left side of my skull. After a few weeks she found my posture and my shoulder were slumped and from then on I was on the road to recovery making sure my shoulder was not pulling on my sore and upset muscles. I graduated a few months ago and have not had more than 2 "bad" days which is INCREDIBLE, I was able to dance at my wedding, sit and eat dinner, and not even think about the pain I had been experiencing for years on end. read more

Been going to ETS for over a year now (what can I say - I don't sit still, am active, in my 50's and keep getting injured and having aches and pains!)......having been to several other PT practices - I have to say these folks are without question THE BEST! They genuinely care about helping you have a healthier body - one that works for you! Their treatment is very personal to your physical issues and works! I intend to keep going to ETS even as a preventive practice since they can find soft tissue and skeletal issues before I am even aware! I started with an old ACL injury needing attention......but have received help for back and neck pains.......another knee injury......the sooner you get to them - the easier the fix is! Cannot recommend them highly enough! AND they are good energy - fun to be around the teams! read more

I initially contact Personal Touch on the recommendation of a friend beause they also teach yoga and pilates. I had tried "gentle Yoga" and really injured myself and was in real pain. I thought I'd get help learning how to do yoga better, but instead I learned how to develop my core strength w/o injuring myself. At the time I was getting epidaural injections in my back about every 4 months to relieve chronic pain from a decades-earlier auto accident injury. Over time, my back pain has just disappeared!!! I do the exercises and have added quite a few others to build overall strength, always with excellent supervision. I keep getting fitter and fitter, at age 70, and I keep shrinking in size in areas where you'd hope that would happen: slim thighs, hips and my midriff is lagging behind a bit, but I'm not giving up wine so must live with it. I'd like to say who my fave therapist is, but they are such a coordinated team I have never felt the displacement from working with one or another--it is seamless and a perfect experience. My husband did therapy with them after chemotherapy and radiation for lymphoma, and it has gotten him back into being a physical guy again. Since we sail a cruising sailboat, strength is very important to both of us. I cannot say enough good about this group. I have been to many physical therapy centers and never had an experience like this--except at Bryn Mawr Rehab after a knee replacement. read more