Elite Property Management in Saskatoon is horrible! Avoid! Avoid! Avoid! Whether you are a tenant or a property owner I would suggest you avoid Elite. They were managing a house for me, and it took them 46 days to return the keys for the property after I terminated my contract with them. They were holding my $500 deposit, and part of it finally arrived in my bank account on the same day the keys arrived (46 days). The final statement for my account was included in the same envelope as the keys. To add insult to injury, Elite added 2 additional months of management fees to my bill after I terminated my contract with them. They took it out of my deposit before returning what was left of my deposit. I objected to that, but they wouldn't budge. Besides their scandalous lack of professionalism during the wind down there were many other issues as well which helped me decide to end the relationship. There was a 5 day period leading up a tenant's departure when they were unresponsive to my calls and voicemails. I received an explanation from them that my property manager was on vacation during that time. WHO DOES THAT? How can you simply stop providing service while one employee goes on vacation. A tenant changeover is a critical time for a property owner, and that experience was very distressing for me. Typically Elite was very bad about follow up and attention to details. For example, I had asked them to take a look at my roof on one of their routine inspections of the property to give me an opinion on when the roof would need replacement, and that request was completely forgotten about. All of my tenants that had any experience with Elite's management were disappointed. Their complaints included descriptions of their staff such as abusive and unprofessional. The tenants also were frustrated by a lack of attention to details and follow up. Do yourself a favor, and pass on Elite Property Management. read more

If i could go lower on the rating I would. Dealt with these idiots twice with my children. Total morons. They think after living somewhere for several years that we should pay to paint the walls. They weren't even managing the place in the beginning, they took over years after. They didn't even know what the place looked like before. They were asked to replace a few things, never showed up. You people should close your doors, you don't know how to run a company. Hope you go bankrupt. read more

Do not use this company to manage your property! They are dishonest and not responsive. Sent them an email asking questions about their billing on the statement. After numerous follow-up emails and phone calls it took 5 weeks for them to respond with the attitude "take it or leave it". The turnover in the company is tremendous for every time we write or call about an issue we get a different response. The statement we receive is not timely and they have questionable charges and cannot provide documentation to back their billing practices. I would not use them nor recommend them to anyone. read more

Dishonest, inattentive, and down right rude. We had no heat or hot water for 3 weeks in November and was told there was a "miscommunication" after calling every single day, and was still expected to pay. The tenants upstairs (also renting through Elite) constantly did drugs (left a bag of cocaine in the shared dryer), partied, and fought. When we tried to complain nothing was done. I thought it was a one off situation so when another place happened to be managed by them we thought we'd give them another chance but nope! Nothing but problem after problem while paying way more than we should have been! I would not recommend them to anybody! read more

I am beyond disappointed in this property management. If you can rent or purchase a condo from another management company I would strong recommend it. Our underground parking lot was broken into and they did not tell us. I just got married and was keeping our wedding stuff in our vehicle. We also were told we could get a pet when we moved in as there are MANY people in the building with pets and they did not approve our request. In our contract it did not say that pets were not allowed. We found the perfect rescue dog and they said no for no reason. We will not be promoting this company to anyone. read more

During the month of June, Saskatoon experienced extremely heavy rainfall. Shortly after the rain, my basement suite became extremely humid (100% humidity) and began to smell like mold, mildew, and (cat) urine. EPM (Elite Property Management) was informed of this, among other issues, beginning mid June. EPM's response to the issue was that humidity was normal in a basement during the summer, and they attributed the urine smell to a cat that previously lived in the suite before myself. No attempt at resolution was ever made on their behalf, even when I contacted EPM twice a week for a period of time. There is mold in multiple parts of the suite, which again they denied even though I have photographic proof plus many eye witnesses, not only to the mold, but also to unbearable conditions within the suite. I considered this to be a health and safety issue, causing respiratory issues including sore throat and violent coughing, as well as headaches (something that is quite unusual for me). I decided on June 25th to move out, while still keeping my belongings in the suite. I would periodically stop by to check up on the situation, which only seemed to degrade in the months of July and August. The humidity never dissipated, and EPM refused to install a dehumidifier or work on removing smells of urine. They even had the audacity to say the smells were coming from garbage; my garbage cans were empty and I was not living in the suite at the time!! The rugs were constantly damp, walking on them with or without socks was very uncomfortable. The furniture was also damp to the touch. It is such an old house that there may possibly be cracks in the foundation, which is a common occurrence. There were often leaks in the roof of my bathroom and kitchen, which seemed to randomly drip. I know the upstairs occupant and she has told me she also has leaks in her roof, which leads me to believe water may be seeping through the walls and creating mold. The house is not sealed properly. There are also mice present every spring and fall, and until recently I always had my requests for an exterminator ignored. It seemed to be our responsiblity to set mice traps and dispose of them, both upstairs and downstairs occupants. I'd often find rodent feces in my cupboards and especially in my pantry. I've had to throw out a good amount of food that they chewed through. On August 26 (I believe it was that day, time unknown) EPM entered my suite with absolutely no permission, and they did not even attempt to contact me in any capacity whatsoever. They plugged a large dehumidifier and fan into my power outlets, which I absolutely did not give them permission to use; I consider that theft. Had they asked (before they illegally entered my suite) I'd have refused any request to use my power. On this same day they also held a showing, and did not contact me within four hours, nor left me a letter of notice that they had shown the suite, which is in direct violation of the contract I had signed with them. The four days before I was scheduled to move out, EPM contracted someone to do roofing work on the house. The roofer set up a very large and obstructive scaffolding DIRECTLY in front of the only door exiting my suite; I was unable to move my larger furniture. When I brought this to the attention of EPM, they said they'll "see if they can have it moved soon". It took over 48 hours from when I brought it to their attention to have it moved so I could move my furniture from the suite. This was very disruptive to my schedule and once again created a stressful situation for me that should never have happened in the first place. read more

Had the fire alarm going off in my building every hour and a half to 2 hours starting at 11pm. the fire department had to come turn it off twice before the on call person finally decided it was worth making an appearance, only to say that it would have to wait until the morning because an emergency service call was too expensive in the middle of the night. One of the tenants watched the fire department reset the panel and figured out how to reset it the next 8 times it went off through the night and morning until the alarm company came the next afternoon. Inquiries also went answered the next day. read more

This company is the WORST company I have ever dealt with. I rented from them for two and a half years and it was filled with nothing but headaches. Some examples: 1)The first place they rented to me was infested with cockroaches, which they failed to mention when they showed me the place. I moved to another one of their properties after three weeks. 2)In the new place, there was a sewage backup in the laundry room. I called every day for a WEEK before someone came to clean it up. There was literally feces on the floor, talk about a health hazard. 3)I asked them to come re-caulk the tub, which they did in a timely manner but did an extremely poor job. It last about a week before I decided to just re-do it myself. A mid-twenties GIRL can caulk a tub better than a maintenance guy? That is pretty sad. 4)Throughout other multiple problems with the property (water leak, oven stopped working FOUR times, etc) I had to call and call and call and call before anyone would come. 5) After I moved out, I waited a month for my damage deposit refund before calling them. Turns out there was a "mixup" where they sent my check to my old address.. Wait...you mean you sent the damage deposit refund for a property to that property? Like, really, grab a brain. I also found that communication within the company was generally really poor. For example: I would call and ask the receptionist to tell maintenance I needed something done. After no one came, I would call again and ask to speak directly to maintenance and they would claim that no one ever told them. Just really poor management, really hard to get anything done or speak to someone that can actually help you. read more

Great company rented from them for about 3-years, had to move back to BC because of family but I would still be there. Had a couple issues but always resolved, When you are renting something always happens, but they repaired it, I would rent from them again but it is like everything you get what you pay for. If you stay in a cheap hotel expect issues. read more

I rented from elite for a couple of years. they always dealt with any issues I had with repairs quickly. the staff was helpful and answered any questions I had. would rent from them again if I moved back to saskatoon. read more