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Elite Plumbing Services

3.0 (2 reviews)
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Roto-Rooter

Roto-Rooter

(39 reviews)

After a week of dealing with other plumbing services (Sam Taylor Plumbing was the WORST of all) I…read morefinally found these guys on yelp and let me tell you, THEY WERE INCREDIBLE and an answer to prayer! They came out Saturday morning and were VERY reasonably priced (especially with not having a huge budget to fix my plumbing crisis and it now being the WEEKEND) they took my call early (around 8 am) -they were super friendly- got my information and said they would call back, with the week being full of people giving me the run around I expected to wait on them for an hour or more but was pleasantly surprised when I received a call not even 30 minutes later to tell me some one was IN ROUTE already!! They gave me the technicians information and a pretty clear estimate of what I should be expecting. Aside from the two people I talked to on the phone that were super friendly and very knowledgeable, the technicians were also INCREDIBLE!! The Technicians arrived before the estimated 30 minutes!! They were so friendly, also very knowledgeable and had everything done in no time!! I can't rave enough about the service provided by this company!! Honestly don't hesitate or look any further, just CALL THEM!!!

I called them out to do a repair on the master bathroom toilet. It took them two days to figure out…read morewhat was wrong when they did they had to redo some plumbing to the septic system in the process of doing that they removed an 1 1/2 line to my aerator system. This is a rental property, so I didn't notice that it was removed for several months. It took me over a week and a half of constantly leaving messages for their office manager Todd to actually return my phone calls. Now they are denying removing the piping for my aerator when it was clearly there and working before they came and installed the new plumbing. Between the poor customer service and a technician that is clearly lying I will never use them again Yes you sent two employees out after. One gave me another estimate and the second one which I was there with him agreed that the new piping they installed was right where the piping for the Aerator was. I'm guessing someone came in the back yard and removed it and also unplugged the aerator that's been installed for the past 7 years.

Michael B Plumbing - Double water heater insall

Michael B Plumbing

(3 reviews)

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

American Plumbing - It was time for a new sign!

American Plumbing

(15 reviews)

Called and made an appointment. I was told an arrival window of 12-4p but would receive a phone…read morecall prior. Around 8a I received a call and asked if they could send the plumber. I said sure and two plumbers arrived approximately 15 minutes later. Upon first diagnosis, I was told this was out of their scope of work and I could be put in contact with someone else outside of American Plumbing. Then, I was asked for the $65 service fee. Please note that there is a 3% credit card fee that they do not tell you about when you schedule the service. They also accept cash and check. Luckily, I had a check. After the plumber went to his truck and spoke to his supervisor on the phone, I was informed that his supervisor instructed him to perform a drainage check. However, he did not have the correct tool so he left and returned. The drainage check cost $225 and turned up nothing. Again, I was informed that the scope of work is out of their wheelhouse (even though I explained the expected issue over the phone). The plumbers themselves (although seems as though one was just a shadowing apprentice) were nice and tried to find the issue. The company though, should be clearer about payment terms and using the information from the client and plumber onsite to determine if services can be rendered and not continue to perform work just for the money. Honestly, I would not use this company again, but am not discouraging others from giving them a try.

My issues with American Plumbing are still unresolved. After finally figuring out it was the water…read moreheater all along, Terry is now trying to charge me another $1250 for labor to install the replacement heater. The same cost as the heater itself, which is being replaced for free under warranty. Additionally, Terry refused to do any further work until I removed this review. Which isn't going to happen. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY. DO YOURSELF A FAVOR, FIND A BETTER PLUMBER.

Elite Plumbing Services - plumbing - Updated October 2026

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