I called and set up a time for them to come out a few weeks in advance. They did not show up or…read morecall me to inform me that they would not make it. I called them several times to check and see when they would make it and they never answered the phone.

I wish zero stars was an alternative; that's what this company deserves…read more I called this company a week ago, to schedule a time for them to come out to pump our septic tank. Marcia said the earliest they could be here, would be this morning between 9-10 a.m. Of course, there are other companies I could have called to come out sooner, and now wish I had. I called yesterday, again speaking with Marcia, to confirm the appointment today. Confirmed. This morning, they were a no call/no show. I called to find out where they were, speaking again with her's truly, and was told they couldn't get the truck to re-start and she'd call me when she knew something. No such call has happened. The business day is over. Other things I could have done will now have to be accomplished another day, because of time wasted on people who evidently don't need the business, respect the customer, or their time. There are a lot of households in this area with septic tanks. Had they handled this better, they could have had a lot of business come their way. That's how word of mouth works. It can also hurt a business. I will be sure to tell everyone we know of our experience with this company, as I pass along to them, the contact information of their competitor, who does understand the meaning of words such as integrity, respect, and communication.

I had a busted pipe under the slab, Elite plumbing came out same day I called. Gave me a very…read moreaffordable quote and fixed it for me the very next day. Everyone my family spoke to was kind and professional. They'll definitely be my go to going forward and I highly recommend them to anyone in need.

From the owner: Your trusted plumbing contractor for Western Arkansas & Eastern Oklahoma! We offer complete…read moresolutions for residential & commercial plumbing services. Equipped with the right tools, certified plumbing experts & the knowledge for any plumbing problems.

Although late with the update, Westark Plumbing turned a bad situation into a satisfied customer…read more After doing my homework and speaking with the owners, we agreed to give them the opportunity to resolve the issue. Not only did Westark Plumbing replace the damaged water heater, they brought the entire system up to code and did so in a very timely manner. Thank you Westark Plumbing for renewing my faith in another local business!

Great people would recommend to everyone. Been around a long…read moretime and the reason show . Quality and on time and great value.

We needed a completely new septic system for our farmhouse restoration project (land clearing,…read moregrading, tank install, distribution box, piping, leach field & gravel). Russ provided design input, calculated all measurements and implemented the layout. He is well-versed on State regulations and coordinated inspections with the folks at ARDEQ. He sourced all the materials and presented a competitive bid. Russ is honest, prompt, professional, a great problem solver, well organized and leads a mighty team of two. So much so, I hired him to install two French drains, grading and to dig trenches for water lines and electric cables. JTeter, Uniontown, AR

From the owner: Fully Licensed and Insured, Arrow Dirt Works specializes in septic installations, preparing land…read morefor home building, site excavation, grading, raw land clearing, trenching for water and electrical systems.

The two guys that came to my home, I believe the Lead was Cody. They were both so kind,…read moreknowledgable, and worked hard to help me with my drain. They had to do more than initially thought and gave me a discount, because of that. We had a mess here and they helped fix more than required and clean up the mess. I recommend this team for any plumbing fixes. So nice!

This review is to warn others about Drain Masters practices, poor owner/mngt communication and lack…read moreof training their technician to trouble shoot a non issue yet because of poor training and lack of understanding simple operating procedures drain masters made it into one and were going to charge me 1100 dollars for a perfectly good working control unit on my septic tank. Called drain masters to pump all 3 of my tanks. That went well. While doing so the red alarm light came on and remained on. Ok so far. It was discovered that I had a bad float. They came back out and replaced the floats. Still everything is ok except the red alarm light was still on. This is where the bottom fell out. The technician then tried to trouble shoot it by opening the control box and trying to figure out the problem. Had he been trained correctly he would have known the #2 tank water level was below the pipe. Once water fills up over the bottom of the pipe the suction turns the light out which was demonstrated to me by the good folks that installed my septic tank by unscrewing the pipe in tank 2 and putting his hand over the pipe to stop the air from getting in. When he did that the red light went out and all is good. The control box was in perfect working order yet because of the lack of this simple knowledge they wanted to replace the box which still would not have fixed the alarm light until the water rose. Had my contractor not noticed the red light and come over to talk to me I would have been out another 1100 dollars. This lack of knowledge from a company that has been in business as long as drain masters has is completely unacceptable and down right criminal. In conclusion after a couple of days when the water rose the red alarm light did extinguish. I am absolutely dumb founded by this lack of knowledge and to think they had the audacity to try to replace a perfectly good working control box out of ignorance!

Great service from start to finish! Recommended by a good…read morefriend, they were courteous, professional, reasonably priced, and did a GREAT job! My wife stays home and she didn't feel uncomfortable at all dealing with Mike (?) and the extras he recommended didn't add much to the cost at all - but we had the final say! Will call them next time I need a plumber!

I can't click less than a one star. His prices maybe cheap, but you get what you pay for. Started…read morea replumping job and left us without water for week. He never came back to finish the job. we had to pay someone again to finish it.