The staff was amazing! Kind, knowledgeable, professional, caring. Was in & out in an hour to remove…read morea very deep splinter. Dr. took her time to ensure she didn't go deeper than necessary. Nurse & receptionist were fantastic too!

Extremely rude staff, I was not informed my insurance wasn"t accepted there although on the day I…read morewas told my copay was $20, which I paid at that time. I was not informed I had a bill because my insurance wasn't accepted, not informed they would auto deduct from my bank account without even knowimg I had a bill. Was hung up on by staff at Johnston location.

Ahtletico provides pelvic floor therapy done with compassion and respect. During the three months…read moreof visits, the physical therapist was understanding, professional, and fully dedicated to resolving the problem. We would not hesitate to recommend this location for finding and treating pelvic floor dysfunction.

This location is great. The people are friendly and knowledgeable. They take the time to answer any…read morequestions you may have, and give you knowledge you didn't even think of. They are really good and knowing and recognizing a persons limits. I left one day and shortly after I got a call from one of my therapist from there Rose, I was done on the machine and she was busy with a couple other clients so I just left, she called to make sure I was okay and to say sorry for not being able to talk to me before leaving. All the wonderful persons there are very invested in helping you reach your goal.

Wonderful staff and so easy to deal with. I love that if you don't have insurance you can pay cash…read moreand they work with most insurances otherwise. Physical therapists are knowledgable and super nice and efficient. They make sure you are not pushed past your limits. They also make sure to get one on one time with you. Facility is not too large and there is a great staff. Not as high tech but super good! They work with a ton of the high school athletes as well. And know who to refer you to if you need.

I have been a patient of Blue Stone physical therapist, Hannah, contracted through the Aspen…read moreTherapy and Wellness Center in Amana, a number of times over the past couple of years and have been very happy with her and my results. Five stars! It was also a pleasure working with the folks at Aspen. Recently however, right about the time I was needing to go back for more physical therapy, I learned that Blue Stone abruptly took over the booking and billing portion of their services from the Amana Aspen Center. Unfortunately, this was where the Blue Stone administration and handling of customer service failed miserably and I would not recommend them. A couple of reasons. One, the booking and billing was given to a Blue Stone physical therapist, who was appeared inexperienced on the administrative/billing portion of the business process and was struggling with the customer service piece. Perhaps because she was juggling too many tasks. Second, Blue Stone has micromanaging rules they want their patients to adhere to, which while most of it was somewhat normal, I drew the line at asking for my SS number because it was superfluous. They already had obtained all the data they needed. (You are not legally required to give it and I did not) And finally, when told I needed to sign additional documents, I asked that they be emailed to me so I could look them over before my appointment. I then got an email from a different company Blue Stone had contracted, asking for me to enter more of my info plus a password before I could see the document I had to sign. When I asked again if they could just send me the documents, I got a note back from the contracted company telling me I had to talk to the therapy team. What? I thought I did. Based on the number of red flags that kept popping up, I canceled my appointment with Blue Stone. In summary, for a small Iowa based company with only 100+ employees, I'm disappointed.

I am disappointed in Blue Stone management. I have had an appointment scheduled with Kristi Harken…read morefor 9/2 since last Friday. I have had 28 consecutive appointments with her. I just found out that Kristi is temporarily at another location. I understand having to make changes. I don't understand Blue Stone being so cryptic,uncertain and secretive about the situation. I feel that patients with scheduled appointments deserve a notice and explanation. I think the clinic at the Lodge is excellent and I have no problem with switched to a different therapist until Kristi returns. I only think that the situation was handled poorly. If I find out that Kristi doesn't return, that will be further deception.

I have been completely impressed with the therapists at this location…read more I would recommend anyone who wants to improve their body movements to contact this Ankeny location.

Kala and Rock Valley are AMAZING! I had not be progressing after my shoulder surgery at a…read moredifferent PT office and my surgeon told me I needed to find a different office. A friend highly recommended Rock Valley and Kala. She has made a world of difference!! She spends my entire appointment with me, she doesn't work on other patients or her computer. And each visit is different. She plans all the exercises for what I need, not just the old stand by that everyone with a shoulder surgery should do (which is what was wrong with the last office). I would be happy to see anyone in this office. I would love to never need a PT office again but when I do, I will without a doubt be back.

Spent a few weeks visiting Nicole in the Physical Therapy Department, as I was having terrible…read moretrouble with my hip and lower back for several weeks. (Have had arthritis for several years.) Very pleasant to work with, listened to my concerns, and we took it slow. She assigned me a number of PT exercises I could do at home in-between sessions, and I continued getting better. Came time that she released me from the in-clinic treatment, and advised me that I should continue working on my own at home and call if I need return treatment. Good job, Nicole! Cleanliness of clinic ... 5 stars Friendliness of staff ... 5 stars Therapist ... 5 stars Great job, DMOS Ankeny.

Dr Ryder messed up my hand I went for a recheck and was 1 minutes late to my follow up and they…read morerefused to see me. And we're rude and dismissive.