We just bought a home that had a garage with no door, which led us to calling The Door Guy. He and…read morehis wife were both very professional and I appreciated them keeping us up to date with the timeline. We ended up having to push back the installation because of a shipping delay and they let us know right away, in contrast to other contractors I've worked with who just kept silent. They installed our garage door in just three hours and it looks great. He tweaked the installation so the door would effectively work with our wonky garage and gave us clear instructions on how to maintain it. We would definitely call him again or recommend him to our friends for any garage door needs.

Needed to have my garagedoor repaired and called the Door Guy. They scheduled an appointment for…read moretwo days later which was fine. I rec'd a call from them the next day saying they had a cancellation and could they come today. I agreed and met them there. They were a husband n wife team who are both very professional, and personable. They completed everything in about one hour for a reasonable price. I would highly recommend them for repair or new installation. Extremely pleased!

We are very pleased with the service we got from Door Dummies! We had a door spring failure and…read morecalled Jeremy for help. He came by very quickly and he repaired our garage door on the spot. We will most definitely use Door Dummies for any future garage door issues in the future! We were also very pleased with the cost of the repairs!

We requested Door Dummies come out on a weekend after our garage spring broke. They knew exactly…read morewhat springs to use on our garage door after measuring weight and installed them quickly. It's great to have a working garage door again. It's rare to get great service like this. I'm impressed! I do my research and am mechanically skilled. Door Dummies is a legit father/son team using US parts and US labor you can trust. They put relationships over profit which is rare in this marketplace. Dual spring replacement should cost around $400-$500. It's unfortunate to learn there are other scammers out there charging $1000+ for these services with fake warranties to grandmas. I got bids on Yelp with people charging the the most, with the most reviews, and have the least valuable services if you look deep enough. It's good to replace both springs and potentially end plate bearings each time. Door Dummies will be honest if you need those replaced. Average spring life is about 7-10 years. It's worth contacting Door Dummies to check these out if you are in that age range. Getting stuck in your garage when they snap is dangerous. Door Dummies is a honest company and you should help them build this business on original North Carolina values.

From first contact looking for a quote to waving bye as Ryan drove away after a job well done, we…read morewere not disappointed with the professional courtesy and workmanship provided by Raleigh Garage works. Our older garage extension springs had snapped one evening and we not only contacted our Home Warranty company, but we also looked for more repair quotes from the local area. This is where Raleigh Garage Works was found. We were even given a referral by another garage repair service shop suggesting I contact Raleigh Garage Works for my repair (who I was already working with to get a quote). Ryan was able to quote quickly and pretty accurately without me sending pictures with only a brief description to go by. Ryan was able to narrow down and adjust his initial quote as I answered his smart questions and provided pictures of the broken garage door spring. Scheduling with Ryan was a breeze and fast. Now my garage is not only in line with modern garage door spring systems but it is also now quieter and smoother operating. I highly recommend Raleigh Garage Works for any garage repair or conversion projects you have planned...or not planned.

Ryan did an excellent job with my recent garage improvements. We're very pleased with our new Lift…read moreMaster system. Ryan provided great customer service and conducted this work on time and within budget. The new system works so nice and quietly. We are very thankful!

A friend from work referred this company. And I'm glad he did. Very friendly staff. Very respectful…read moreand courteous! Fixed my garage door in a few hours and gave me a few tips to keep it working safely. I highly recommend this company. Thanks

Update: Response to Owner…read more My agreement to hire DJ Horton was explicitly based on a verbal commitment that the rollers would be replaced alongside the springs. After accepting full payment, DJ failed to complete the rollers and omitted them from the final invoice. A professional business practice would have been to clarify any "extra" costs for the rollers before accepting the job and taking payment, rather than promising to return and then denying the agreement. I have the records to support my side. Future customers should be aware that verbal handshakes here may not be honored. Original Review: We hired this company to repair our garage door due to a broken spring, and they also agreed to replace the rollers as part of the job. They collected full payment but did not complete the work. Since then, I've made multiple attempts to contact DJ to schedule a time to finish what was promised, but my messages have gone unanswered. What's most frustrating is the lack of transparency. If they couldn't complete the full scope, that should have been communicated upfront rather than taking full payment and disappearing. And to me there is zero value in the services one delivers when they break the trust of the customer. Based on this experience, I would not recommend this business for garage door services.

From the owner: Maybe your garage door stopped working on an important workday. Maybe you need residential garage…read moredoor repairs in the middle of the night. No matter the issue, Horton Overhead Garage Doors can solve it for you. Our garage door experts do it all in Zebulon, NC. From emergency repairs to replacements, we'll make quick work of any project that you can throw at us. 24/7 emergency service and Free estimates

I generally hesitate to leave such a bad review for a business with so few reviews, but this was…read morethe WORST customer service my family and I have experienced thus far. To be fair: I directly interacted with Kate myself only once, but I was witness to the continued attempts by my family to get her to do a simple garage door opener installation. We bought the garage door opener kit from Lowe's and gave Kate a call. She gave us an installation estimate of $100 and said that she could come install in 3 days. She said she could be there between 3-5 PM on the day of installation. She actually showed up at 7:30 PM. We were worried so we called her that evening a total of 3 times. The first two times, my mom answered. Now, my mom's English isn't the best as she's got an accent, but it is definitely understandable. The first time my mom called, Kate told her it was the wrong number. She called the number on her card again and this time, Kate gave her a rather rude "I can't understand you" and hung up. I called her the third time, to which Kate VERY rudely said, "This is my cell phone! Why do you people keep calling me??!" ....Oddly enough, she called us back in a few minutes saying she would be at the installation (2.5 hours late). To cut a long story short, Kate was not able to install the door opener that evening. She claimed the chain was too short. So then, my dad went to Lowe's and got an exchange. He also measured the chain length on EVERY unit sold, and it was all the same. At this point, we were a little suspicious as to whether Kate could actually install a garage door. She made various (almost hilariously unbelievable) excuses for our last attempt to have her come install. Now this was the THIRD time we scheduled for her to come out. She did not even show up. My dad called her again prior to meeting and she said she couldn't find her car keys. She did not call us to let us know this, and she did not answer any calls after that. We are beyond disappointed in the "service" that this company offered. She failed to install a garage door opener and after taking 50% of the service fee and 3 separate installation dates, refused to answer our calls. Please think twice if you want to use Kate's Garage Doors.

I have used a number of garage door repair services to repair my garage doors and I must truthfully…read moresay that Kate's Garage Doors were absolutely the best in service repair and customer service. I found their service to be fast, honest and dependable, I feel that there was a connection made the moment I met them, just a real pleasure to do business with. Joe did a fantastic job installing my new garage door opener and explaining how everything works. Kate took a look at my garage doors and suggested that I get new doors after I mentioned that I might be selling the house and because my garage doors were in really bad shape. I'm looking forward to continue doing business with this company, their prices are definitely something that are both reasonable and affordable, they are simply THE BEST!