very polite and accommodating staff ! The receptionist Carol is very attentive. Great experience so far.

Terrible service tried to charge 160$ for just a pedicure, When it was was only supposed to be 35. They also did a terrible job on the pedicure and my feet. read more

Elite Nails and Spa - Nail Salons Near Me - Colonial Heights, Virginia

Quoted me 95 dollars for a French tip pedicure Horrible. Mind you, a reg pedicure is 35 read more

I had done my full Acrylic Nails along with Gel Polish done from there and it looks great. Their service is great and staff is welcoming and attentive. The atmosphere is good and it does give you a nice vibe overall. Recommend !! Will visit again for sure and I would want to try their other services as well. read more

Elite Nails and Spa - Acrylic Nails - Nail Salons Near Me - Colonial Heights, Virginia

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I feel bad leaving this review because everybody is human and makes mistakes.. but I would feel worse if this happened again to someone because I didn't review. The experience itself was fine. However the kind man (genuinely so nice) doing my pedicure accidentally ground off the skin around my cuticle and I bled a lot. He treated it and I could tell he felt bad about it. but it hurts so bad and my cuticle is black now. The polish job wasn't the best but I'm not picky. I wish I could have gotten a discount for the pain but I also understand they have a business to run. The vibes were great and calming but I didn't know how to use my chair (lean it back or anything) and I wasn't told how so I was kinda uncomfortable. Picture is from the next morning. This being said my husband got a gentleman's pedicure from a sweet lady and his turned out wonderful and he loved it. For business: Appointment was made with my marital last name starting with M. read more

Elite Nails and Spa - Pedicure. They accidentally injured my cuticle. This is the day after. - Nail Salons Near Me - Colonial Heights, Virginia

I came here for the first time with a friend for a mani pedi, and it was a really nice experience. The wait wasn't long at all and the nail technician that took care of me, Wendy, made me feel really pampered. The salon itself was very clean and didn't have that strong acetone smell that nail salons usually have. If you're around the area I definitely recommend coming here (: read more

Elite Nails and Spa - Manicure with clear coat (: - Nail Salons Near Me - Colonial Heights, Virginia

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I enjoyed the professionalism of my nail tech Brian. He is talented with designs and knowledgeable of the latest nail polish options. Coming from NJ this was the second salon I tried for dip powder and I was very satisfied and my nails and polish lasted for a mon read more

Elite Nails and Spa - This is a month old and I'm running back as it is time for new manicure but you can see the great job. - Nail Salons Near Me - Colonial Heights, Virginia

I was in a hurry & had to make it to an appt. I can't remember her name but this was a wonderful experience.

I used to love this place when i had acrylics but not now that i have switched to dip... i got my nails done 4 days ago and they are peeling already... they look like crap... the lady at the desk was quick to tell me her prices and i said okay... that's fine... BUT... it's fine if it was quality work.... i will not be returning.... read more

Elite Nails and Spa - After 4 days - Nail Salons Near Me - Colonial Heights, Virginia

The people are nice and did a good job with my nails BUT what I didn't like they didn't clean my eyebrows well enough. Had me pay prior to getting my eyebrows done. And when I was getting my nails done multiple workers kept jumping around with customers including myself. When I went to wash my hands there was someone else on my seat getting attended by another worker. They had me sit somewhere else. read more

Elite Nails and Spa - Clear pink - Nail Salons Near Me - Colonial Heights, Virginia

Tram is the best! She is a true artist and a very nice person! Everyone in the shop is super friendly and the shop is clean. read more

Elite Nails and Spa - Hawaiian Nails - Nail Salons Near Me - Colonial Heights, Virginia

Worst nail shop in the mall. They act different towards African Americans by over charging. They over charge and change the prices. They say one price by phone, then you come in they raise the prices. One male rep had to replace one nail and did the wrong color. So I had 9 nails one color and a new nail one different bright color. He messed up the nail color & charged $8 to fix one nail. Then was going to charge me again to fix what he messed up! I will never come here again nor recommend family or friends come here either. FIND ANOTHER NAIL SHOP NOT THE ONE IN THE MALL BY DICKS SPORTING GOODS!! read more

Got my pedicure, not good. Just like many, they don't clean the toe cuticles how they should. Pretend to do the job and just paint and file nice meanwhile you still have discomfort on a toe. Got a full set, (short nails) Tim was the nail tech, he's actually really good. Worth the expensive price. Also got a full set of what is suppose to be mink individual eyelashes. Welp, not mink, I've gotten them done plenty times and these suckers don't move. I think she's still learning because they look fucked up. Not, i repeat, NOT worth $90. If I can get her to to redo and it was for her practice (free) id probably pass. read more

I cannot support this business because the staff leaves their children unattended in (and around) the play area OUTSIDE of the salon. There were at least 5 children left alone for hours running around while their parents (or grandparents?) were working in the salon. This is not safe and I hope nobody snatches one of their children. The staff should find babysitters for their children so they can stay safe. read more

Loved my manicure. Got my eyebrows waxed and they were trimmed and look amazing! The service was amazing. Customer service was very nice. read more

This place is price gouging!!I went after COVID-19 last week on June 27 and paid $194 for me and my daughters pedicure and manicure. I called prior and was quoted $140. I was charged for ridiculousness, such as five dollars for pointy nails & five dollars for long nails! The price sign is down so you can't price your own services. I'm not for scenes and drama so instead I just won't return for services. Corona virus set back is not a problem for us customers so don't make it our issue to solve! B fair! read more

Elite Nails and Spa - Price Gouging!!! - Nail Salons Near Me - Colonial Heights, Virginia

i went there for the second time and they messed up my nails so much

Sweetest staff! My daughter messed up her nails the second she walked away and they fixed them without any questions when they didn't have to! read more

Been there 5 times. If there open and had to go back to fix my haircut twice. Not worth there prices. Stay away

I went as a walk-in for a waxing service. The atmosphere was very soothing, I was seen quickly. The woman were very sweet and did a great job. It actually didn't hurt as much as it normally does which was nice. read more

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I am SO PISSED!!! I need to get a pedicure today because we are going out of town, I thought what the hell I would get my HAND (ONE) done while I was there. Called Elite Nail Spa in Colonial Heights to see if I needed an appointment and asked about the nails,explained I only need HALF a SET and the RUDE person Oh no we don't do discounts!!! It's NOT a discount if you are ONLY doing HALF of what you charge others full price for!! read more

So for the price I paid for a gel polish manicure with extra artwork, I was annoyed that the product used chipped off on the second day. The technician who did mine, started with being stingy on the base coat, I told her that she is leaving bubbles, to which she replied it will be ok with the top coats and it was not. I gave it 2 stars only because they had polish variety. The end result of her work were very untidy, She also put the polish so close to my cuticles that I think it was inevitable the polish chipped off in two days. read more

I have tried this place a few times thinking it would get better but it actually did the opposite. They are a bit rude and they were talking about the customers. I wouldn't recommend them at all. read more

The young lady that did my pedicure did an excellent job. No gel polish was used on my toes and they still look great. Whatever product is being used as gel nail polish, is definitely NOT gel nail polish and I paid extra money for gel polish for my hands. My first and last time there! Definitely a waste of time and money! Save your money read more

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I went there for the first time today. I spent $50 to get terrible "bubble" looking nails. Way too much acrylic. I'll need to go somewhere else to get them fixed. Terrible. read more

I used to love this place, and would be there every few weeks like clockwork. Today I wanted a pedicure... first impression was great, I was greeted and seated immediately. The lady that did my pedicure was extremely nice and she was really new. The foot bath was cold, and when she went to cut my nails she cut into my nail bed 3 times after I told her not to cut them down just a small trim. My baby toes are bleeding and my big toe on my left foot as well. I was in tears after 5 minutes of my service. Not an apology or offering to even stop. She went over my left foot with the callus remover until my foot was raw and slightly bleeding. At this moment I asked her to just put the lotion and let me go because I was ready to leave. Pedicures are supposed to be relaxing and I left feeling more tense and stressed than when I walked in. They also wanted to charge me full price for this terrible service and I told them no because I didn't even finish the service, no nail polish, no massage no scrub. The owner was upset that he lost a customer because I have paid them 150$ every couple of weeks for the past 10 years. I will not be returning. read more

Elite Nails and Spa - Cut on right foot baby toe - Nail Salons Near Me - Colonial Heights, Virginia

This place was busy on the weekend, so decided to check it out during the weekday. Went on a Wednesday, and was not crowded, staff was very friendly. I had a pedicure, and items used were in a sanitary unopened pack. Monday - Wednesday pedicures get a free design. Will return for another. read more

these people are awful, extremely rude, and a waste of time! we waited two hours to accomplish nothing. they took our names down, told us 30 minutes and made it seem impossible to do a full set and redip. we will never come back here and i advise you to seek professional, customer service from a renowned nail esthetician and spa elsewhere! read more

honestly. my nails turned out great! i came in at 5:20 and (they close at 6) they weren't in a rush or anything. the lady that did my nails was nice and gentle and didn't do them crooked or anything. read more

Elite Nails and Spa - Nail Salons Near Me - Colonial Heights, Virginia

I went for eyebrow wax instead of my nails but it was a good place. She asked me how thick I liked them and the wax wasn't very hot. I'll go back again. read more

I love coming to Elite Nails & Spa. The staff is nice, professional and they work really fast. They offer discounts to military and students. This is the only place that I will go to get my eyebrows waxed and I just got a free gift. read more

Horrible nail salon. Went there Saturday with my daughter...she got a fill in, I got a full set. Asked for a simple design for both of us...no one could do either of our designs. Mine consisted of 2 straight lines...claimed they needed special tool to draw 2 lines. My daughter wanted flower...claimed they couldn't do that either. The guy doing my daughters nails cut her with the drill, and the lady doing my mine did the acrylic so thick it was ridiculous. When I asked why she wasn't putting a base coat on my nails she claimed it was for natural nails only. What made it worse was that I showed both nail techs the pics of the designs we wanted before they ever started and they claimed they could do it and when it was time to do, they claimed neither they nor anyone else could do. This place used to be good but now all of the old nail techs are gone and the new ones don't care about the quality of their work. We will NEVER go back. read more

It is a soothing and great atmosphere. John did an excellent job on my mani and pedi. Definately recommend.

As a person who depends on online reviews for local businesses, I would recommend coming here. I came to get my eyebrows waxed but the service was good. The things I enjoyed about Elite was that the service was quick and the wax was not too hot. I'd recommend getting your eyebrows done here. read more

Bad service...came here to get my pedicure done they took forever to take me in! Apart from that the guy I got stabbed me with the clippers and cut my toe ...which then started to bleed, he then cut my nails wrong and still left them long, didn't even paint my nails right ...not worth $27 honestly. read more

I've gotten my nails done several times here and every time has been a bad experience. Nails are chipped, uneven, bumpy, they've cut me with the drill every single time, the towels are dirty and when you point it out they give you an attitude and say that they're just "burnt" even though there's very clearly stuff smeared all over them and they never change them out between customers.. The salon is not clean and the staff is rude. One of my nails was lifting and even after I yanked my hand back and begged and pleaded with her to let it soak in acetone like you're supposed to she still ripped it off with the cuticle trimmers and a nail tip. Overall this place has been a bad experience every time I've gone and my nails have never looked good. read more

I was taken not long after I walked in, but they need to do everything that's included in a pedi.....like ingrown toenails. The polish was put on somewhat thick, which smudged on my two big toes. Even after waiting over 30 mins. to dry. They use liners in their spa chairs, where your feet go....which is good. Their tools are in an unopened pack. But, aside from that....they did okay. I'd need to try them again, perhaps a different tech next time. I will say this, pedis sure have gone up as of late!!!! read more

This is the worst nail spa I have ever been to. I asked for a design on one of my gel nails and after 3 attempts of messing up she fried to just give me just a glitter design for an extra $5 and I said no because it was ugly without other colors. The technician finally admitted that she did not know how to do it. They told me it was 4 other people in front of me to get it done and after they finished talking about it one guy stopped and came over to the chair to design my nails. He said "if you want color I will give you color and if you don't like it I don't know what to tell you". Sorry but I lost it and told him no thanks in so many words and I will find services elsewhere. No one is going to treat me like this when I'm paying your salary. I guess he thought I was some young teenager but I am 55 years old and no one will talk to me like that when I'm spending my money. Don't usually go to mall shops anyway but it was last minute and I needed it done today. So, you have been warned. Enter at your own risk. read more