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    Elite Insurance Solutions

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    12 years ago

    Great service with very caring and knowledgeable people. I highly recommend Elite Insurance Solutions.

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    Trexis Insurance - My car has hail damage

    Trexis Insurance

    (173 reviews)

    Hit by a Trexis insured driver on April 30th. Myself and the other driver were cordial with each…read moreother, exchanged insurance info and got a police report filed. Got home and called my insurance company. Then I Google "Trexis insurance reviews" and my stomach sank. Gotta admit, its very sketchy for an insurance company to have no social media presence in this day and age. I braced myself for a hassle, and accepted that I might have to file through my own insurance. But honestly, things with Trexis went fairly smooth. They sent me a link to a website through which to send photos of the damage. Within a week, the vehicle was declared a total loss, and the claim was forwarded to their total loss department. Made me a very fair offer. Minus one star because things were kinda drug out at this point, and I had to act as a go-between between Trexis and my loan company more than once to get things moving. Not sure on which end the miscommunication was happening, but somebody definitely dropped the ball more than once. But in the end, all was resolved. Finance company received the payoff on May 25th, and I received a check for the balance two days later. Not the smoothest of procedures, but far, far better than I'd feared. Calling it a win. Edit - I feel I should point out that I have a family member with a spare vehicle that I was able to borrow, so I didn't bother with trying to get a rental. That may have played into my positive experience. Not changing my star rating, because thats based upon my own experience, but in the name of full disclosure, I thought I should clarify this point.

    I had an accident involving a TREXIS insured driver, worst customer service I ever dealt with. They…read morewould not answer emails or return phone call. They shorted me on the payment. If there was a lower then one star rating I would give it.

    Elite Insurance Solutions - insurance - Updated May 2026

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