Had to get a minor repair done after some jerk backed into my car and then took off after realizing…read morethey hit me. Superior was great on the phone giving me an idea of what I'd be looking at for cost and time. I went through the insurance since the repair was higher than my deductible and I wasn't at fault for the accident so no impact on my rate. Superior got me a quote right away and the insurance was happy with the number so they approved it. They had me drop off my car on a Monday morning and told me it would be 3-5 days. It was ready Thursday afternoon so right in the provided timeline. The works looks great, can't even tell where the damage was. They were very friendly, quick and did great work at a reasonable cost. I'd recommend Superior for any repair work you need done.

I have used another collision repair shop in town and after some bad experiences with them, I came…read moreto Yelp to find something better for a recent repair. From start to finish, Superior provided me with an experience that exceeded my expectations and I would use them again (hopefully I don't need to!) Their receptionist was friendly and made me feel at ease about helping me. The owners are thorough and attentive. They never make you feel like you are burdening them with questions. The left my car looking better than it did before it was damaged! The repairs took about as long as expected, and although there was a minor hiccup, they quickly took care of it. Im am happy that this shop is around!

Mike was very professional and took care of the dings and dents I needed repaired. Reasonable…read moreprices and many years of experience. Highly recommended!

Let's talk about the kind of guy you want in your corner when life taps you on the fender with a…read moresteel-toed boot. You're standing there, staring at a subtle crease on your Tesla Model 3--a love tap from the universe that Tesla, in all its clinical, algorithmic indifference, will charge you a king's ransom for come lease return. Tesla makes a hell of a machine, sure. Sleek. Sexy. Fast. But when it comes to customer service? Let's just say it has all the warmth of a Soviet breadline. Enter Mike from Dent Dynamics--a man who rolls up to your home like a back-alley magician with a toolkit instead of a wand. No smarmy upsell. No clipboard song and dance. Just a guy who's mastered a craft most people don't even know exists. Paintless. Dent. Repair. The words themselves are utilitarian. But what Mike does? It borders on alchemy. Fifteen minutes. That's all it took for him to erase the damage like it never happened. Gone. Vanished. Like a secret you'll never tell Tesla. And it wasn't just "good enough"--it was perfect. A clean slate. An invisible fix. Like a chef who plates a dish so well you forget it was ever raw in the first place. Is it cheap? No. But neither is stupidity--or the $300 Tesla would've clawed from your wallet with robotic glee. Mike saved the day, the car, and possibly a small piece of your sanity. Friendly. Professional. Deadly precise. Call Mike. Trust Mike. Then raise a glass to small miracles and the craftsmen who still give a damn.

Took our teenage driving car (its shared) here to get a bumper reattached that one of our teens had…read moredragged over a cement parking block one too many times. We got it zip tied pretty securely but wanted a proper fix, so Artiagas is where we came for a same day quote. I called ahead. The guy who helped us was quick and efficient and friendly. They ended up being booked out the whole following week, so we scheduled for the following Monday (so about a week and a day). I didnt mind because of the friendly service, the quote seemingly reasonable, and the car still being drivable in the mean time. We dropped the car off in the AM Monday and had it back Tuesday late afternoon. There was a short delay due to waiting on a part I guess! The car was fixed beautifully (well, as beautiful as a non replaced reattached bumper on an old teenage car can be...) and the quote was right on target with what we ended up having to pay. Super professional and reasonable. Would definitely recommend you take your car here for body work!

Quick Summary It always sucks to get into a car accident,…read morebut Artiaga's made the process a lot better with consistent communication. Service- 5 stars Reuben assisted me throughout the process. He would answer all my questions and respond back to me in less than 1 hour for every message I would send him. He was honest and detail-oriented throughout the entire process Communication- 5 stars A huge thumbs up for Reuben for keeping constant communication throughout the process. It started from getting a rough estimate over Yelp message before bringing my car in, and responding to me promptly throughout the process. To be fair, you have to be proactive and send a message to him first; I get that he's too busy to update everyone on their car's status. However, if you reach out and send a message, he usually got back to me quickly (even during after-hours). Easy modes of communication as well, as Reuben was flexible with communicating through Yelp messages, text messages, and calls. Bottom Line Reuben does good work and always keeps you in the loop with your car repairs (just make sure you are the one initiating the message). In a world where no one calls anyone anymore, I love how Reuben stayed in constant communication through text or Yelp messages.

Mike is a straight shooter and understands what you are trying to accomplish. Our daughter had a…read morefender bender in her 10 yr old car. We were not wanting to get it back to show room condition, just back to a safe car that would drive straight. He did everything to help us save money on the project and actually helped save around $1200 off the original estimate. Some of that was us choosing not to have some cosmetic repairs and other savings came from choosing used parts. The repair time was quick, the conversations were honest, and we are happy for choosing Mike's shop.

Mike is amazing to work with - very reasonable rates - always good to go local. Thank you Mike.read more

Caliber Collision on Rosedale Avenue shines.. It starts with the customer service of Gladis--not…read moreonly the first person you meet when you walk into the business, but the keystone of how that place seems to be running. She takes care of the customers when they come in,maintenance the snack and coffee table,pops the popcorn and makes sure that anyone who comes in that door is taken care of. A proper concierge for sure. Next was Joseph, my service rep, was kind and professional the whole experience and actually listened when I talked, which is really hard to do, when I went to other collision centers for my kids' cars, it seemed as if all they were trying to do was get their check as quickly as possible. It did not seem that way with Joseph. He seemed genuine and wanted to do the best job that he could do. My vehicle was taken in and scheduled to be in for repair approximately seven days but was finished earlier because of the exceptional service Caliber Collision offers--Joseph texted me every step of the process, letting me know if there were going to be any delays, as well as any updates, broken or missing parts, or any unexpected costs that may have come up. Once I received my vehicle, Joseph wasn't there, and Gladis was able to get the Manager, to deliver the vehicle while Gladis checked me out. The manager listened very carefully to any concerns I had and made sure that I was taken care of. The customer service and the final product at Caliber Collision seem to be something that this company takes pride in to ensure you have the best experience before your car is repaired and after it is repaired, as they gave me a lifetime warranty on the work that was done in their shop. Overall, 5 out of 5 stars--no complaints--and would highly recommend this company to anybody looking to get their car repaired not only in Bakersfield but nationwide. It seems like the ratings for these places are all the same--pretty high--but research everything as i did and just like anything else, not all Caliber Collisions will be created equal, you may not have a "Gladis" or "Joseph" at your location but I sure hope you do..

I brought my car here after an accident for repairs. While the work was completed, I noticed issues…read moreshortly after picking it up. A trim piece near the front fog light area fell off, which makes me question how secure the repairs were. In addition, the back right door still doesn't look properly aligned. The panel lines and fit don't match the rest of the car, and it's noticeable when you look down the side. I expected the vehicle to be restored to its pre-accident condition, both in safety and appearance. Unfortunately, the quality of the finishing work did not meet that expectation. I recommend thoroughly inspecting your vehicle before leaving and addressing any concerns immediately. I hope the shop will stand behind their work and make this right.

Everything started out smooth. They made copies of my insurance claim, ordered the parts and got my…read morecar in on Tuesday, 5/28. On Friday, I received a text from them saying my car should be ready the following Friday, 6/7. Three minutes later, another text said it will be ready Tuesday 6/4. The following day another text said completion date is now 6/6. The next three days, the same text giving 6/6 as completion day. Although the texts were somewhat inconsistent, I didn't mind because I know there are unforeseen circumstances, and overall, I was pleased that they were keeping me updated. On 6/6, they informed me the car wouldn't be ready until the next day. The next day, Crystal called and said my car was ready to be picked up, however, she said she had one question: Did my insurance send me a check for the repairs? I told her no, I thought they sent it to you guys. She said no, we haven't received it yet. Why they would wait until my car is done to ask me this is beyond my comprehension. She should already know that my insurance company is contracted with them to send the money directly to Carriage Masters, and never directly to the customer. Crystal said she would contact my insurance to get it straightened out. The next day I called Crystal, and she said they were never able to contact the insurance company, that every time they would get "disconnected" and that they would have to hold my car over the weekend and try again on Monday. On Monday, my wife called and spoke to Mackenzie at the front desk to ask her why they would say the car was ready when they knew all along that the payment had not yet been received. Mackenzie threw Crystal under the bus and told my wife to call back at 9:00 am, when Crystal would be there, and told my wife "maybe you would have better luck if you called the insurance company yourself." We called the insurance company and got a hold of them right away and within minutes, they cleared everything up with Carriage Masters. We went right away to pick up the car. Mackenzie called Charley from the back to go over the repairs with us. When Mackenzie handed our paperwork to Charley, she got real close to him and started whispering something to him. When she saw that my wife was watching and trying to hear what she was telling Charley, Mackenzie took Charley out of the office, and around the corner, out of sight of my wife. Very suspicious and definitely rude. Charley went over the repairs and everything seemed fine. But, then I noticed that the spoiler had two deep scratches that weren't there when I brought it in. If I hadn't noticed it, they would have never had said anything. Was this what Mackenzie was whispering to Charley? Very suspicious, indeed. Just as I mentioned the scratches to Charley, Louie came and said he would fix it right away and pay for a rental car for us. He said the car should be ready by Wednesday, 6/12. Wednesday came and went without a call, as did Thursday. Finally, they called on Friday to say it was ready. The scratches were fixed on the spoiler, but, now I see what appears to be a fingerprint on the hatch that won't come off. Do to their rudeness and inefficiency, I would not recommend this place...

When you walk in you can't figure out if you are in a body shop or a café. It was a really…read morebeautiful decor but seriously a body shop with French cafe decor? Then we are asked to fill out paperwork to get an estimate. Well that was weird TMI for a small dent in a tailgate that we are paying for. I don't get it but ok. Then the guy looks at our dent goes in back somewhere, then comes out takes us out to the truck and says I kid you not "you want this fixed just covered up or fixed good?" Really is there more than one way? JOKE!!! So we took our estimate and put it in the recycle bin. No how no way that estimate was high high high and the things he said that had to be done. I don't think so. Steer clear. IMHO

My car had been stolen. After it was recovered, damage had to be repaired…read more My insurance, Geico, sent it to San Joaquin Collision. They did a great job. They were very nice and thoughtful. After I received my repaired car, the drivers side door began malfunctioning. I took my car back, they found the problem, and fixed it in two hours. I highly recommend this place for your vehicle repair needs.

San Joaquin Collision repair is a very skilled company and will quickly provide service for your…read moreneeds. They also will gladly service your vehicle for any followup needs related to your repairs. I would highly recommend this business to anyone and I will continue to use them for my personal vehicle. Excellent!!!

I was very happy with the paint job on my 2011 Buick Regal. Able Gutierrez was very kind and…read morecommunicated with me on the progress and any issues that came up. The price and time for completion was reasonable. He also fixed my interior door handle. There were some minor imperfections on the paint but he was willing to remedy the problem. I highly recommend!

The Westdale Caliber Collision Center on Rosedale Lane offers great customer service and does a…read moregreat job for a fair price. I needed fender repair and minor body work done due to a recent accident. Westdale Caliber Collision completed the job in the time frame they said and did not exceed their estimate. The vehicle looks like it was never in an accident. I highly recommend Westdale Caliber Collision should you have the need.

Old review: I'm a single mother to a 5-year-old son. The fact that I brought my car in on a Monday…read moreand by Wednesday it was ready was beyond amazing. I am blessed to know how amazing the team was on my vehicle as it looks back to brand new again. My vehicle was all scratched up on the right side starting from the back passenger to the front passenger followed with a big dent that I couldn't stop looking at. The customer service was beyond fantastic from the person assigned to my vehicle up to the supervisors I spoke to. They took good care of me and took care of the concerns I had, had by reaching out to my insurance carrier and getting back to me around the time stated... I am beyond blessed and thankful ! I am absolutely satisfied and can only hope there are others with the same outcome. **NEW REVIEW:** Upon receiving my vehicle, I later noticed a crack that was not very noticeable at first. When I spotted it, I reached out to the manager at Caliber Collision as soon as possible. They were responsive and told me to bring it in, but at the time, I didn't have rental services and had to borrow a friend's car. The wait time this time was excessive. They informed my State Farm that they would replace the part (front bumper), but it seemed they pocketed the money from my claim and sealed the crack with some form of glue. When I received the car a second time, I noticed that the crack had become even larger! The surprising part was that when I spoke with State Farm, they told me it was a new replacement, but I had previous photos to prove they were lying and sent it to them as proof. I took the car in a third time at Caliber because supposedly nobody took "before" photos, which was why I was able to get the car back in. I sensed something was off when an employee delivered the vehicle to my apartment with another partner to drive back to the shop. He mentioned, "the manager said you can't bring it back, and I don't know what's wrong with it" and had left in the vehicle truck with his partner. Upon inspection, I noticed that the front bumper had been replaced, but the latches to hold it up were missing making the front bumper pop out of my corolla that I had to push back in with my hand each time it was driven. State Farm advised me to call the manager to sort things out, and I shared what the supervisor had told his employee. Eventually, State Farm allowed me to switch to Fix Auto on Shepard St, where they did a phenomenal job fixing all the missing parts and provided another new bumper. They even painted and coated my vehicle to ensure the color matched perfectly, without any weird contrasts in the sunlight. I have warned many people not to go to Caliber Collision at this location, not sure about the others, but I've received positive feedback from friends and family that I referred to Fix Auto on Shepard St. It is disappointing that Caliber Collision failed to "do the right thing." This location is very unprofessional, and the ongoing drama among the employees in front of customers only adds to the negative experience. It seems they care more about their gossip than their customers. Pure disgust! SEE YOU NEVER!!!