I had three rooms in my house that had extensive floor damage from long-term family members - heavy…read morecat urine ruin in two rooms, and a third with fire damage that looked like a wide light saber slash in vinyl flooring. I needed major help, and Jason was amazing to work with. He was quick and responsive, and got me scheduled right away. He was experienced enough to know what had to be done, honest enough to let me know what I could get away with, and smart enough to plan it all out perfectly. The cat urine one was the real concern, because the two rooms were actually unlivable; I feared that they were a complete loss. Jason managed to perfectly repair and seal everything away, and after that work it was 100% better. Those rooms were done so well that I moved my master bedroom into that space, and it's been wonderful. For floor with fire damage, he came up with a plan that suited my needs exactly: safe, solid, and I didn't care if it was a little ugly. All of Jason's work was well planned, his prices were absolutely reasonable, and the end result couldn't have been better. (Especially the 2 main rooms - I mean WOW, that's been a life changer. Cat urine is basically impossible to just clean away or cover up.) If you have serious work that needs to be done right, call up ATC. You'll get a solution that makes sense, work done well, at a price you can afford. I could not ask for better, and I recommend his work to anyone.

Jason is an absolute treat to work with. Not only was he extremely accommodating he is very…read morecompetent and did an amazing job with the variety of items I gave him. While doing research for my project I was in contact with a number of other similar companies, all of them told me that the fabric makeup of my seat cushions was extremely difficult to work with, especially considering the time the stains had been sitting (close to a year)- they said results would be limited. Jason was able to completely clean almost all of the cushions (close to 200). He is very prompt with his work and has very competitive pricing. I will absolutely be working with Jason again in the future.

I had an appointment for an estimate to clean a rental property. First they rescheduled it, then…read morenever showed up for the new appointment, never called to cancel and never returned my calls. RUDE and UNPROFESSIONAL! Don't expect them to show up.

I am proud to be an employee of RWC and RWC will assure our customers that we will provide the best…read moreexperiences and we're currently opening available slots for weekend/night cleaning technicians

Dianne was superb in helping me. I had already had questionable experiences with 2 other carpet…read morecompanies and was not comfortable with what they were telling me (or not telling me). I was anxious to get the house on the market and needed things done quickly. Dianne took the time to help me find a carpet that we could afford and was able to have the old carpet removed and the floors totally cleaned up immediately so that the painters could come in right away. When the painters were finished, the carpet was promptly installed and vacuumed so that it looked great. I cannot say enough good things about how I was treated and made to feel that my job was the most important that they had on their agenda. I highly recommend this company.

From the owner: Carpet King & Tile Carpet One Floor & Home is your local Norwich, VT carpet store for great service…read moreand quality carpets, wood flooring, floor tiles, vinyl and more in a wide range of colors and prices. Visit us in store or online to learn more.

Excellent choice! So happy they were recommended to me for new hardwood and carpet…read more Scott and Debbie were so accommodating and helpful. Abive and beyond. I had a question one day when Scott was out and I got a quick return call from the owner. A super well run business!

From the owner: Valley Floors is the choice for tile, hardwood, carpet, vinyl, laminate, shower glass, and window…read moretreatment sales and installations in the Upper Valley of VT/NH. We offer free estimates, professional installation and free design help.

Akim and Lenny were tremendous. They left the condo very dry…read more Only issue I had was they were constrained by not having enough crews available for the cold snap. It took Servpro longer to get them to my house than would have been optimal. If you unfortunately need to hire a remediation company you will be happy with Akim and Lenny. Hard worker's and good guys. They even knew a local flooring contractor to refinish the floors.

Servpro was quick to respond when I had an emergency basement flood on 7/4/2026. Unfortunately…read morethey were unable to get to my property as fast as a plumber could so the immediate draining was taken care of prior to their arrival. Servpro techs came around 9am, evaluated the scene quickly and within 1.5 hours had set up two dehumidifiers in the basement. Just before 11 I asked for an update via text and a technician informed me they'd set up dehumidifiers. They asked to set up a time to come in and check the dehumidifiers in the morning. As I don't live in the building but rent it, I had to arrange time to meet with the technician to let him in. He initially tells me 8:30 and asks me to call in the morning. I called in the morning and received no response so I sent a text at 8:15 and received no reply. At 9:18 I received a call letting me know the tech would reach out later. I never heard back so I texted the tech and got no response. I happened to need to stop by the house to let in the HVAC tech to replace a water heater and decided to check on the basement. It's fortunate I did because the 50gallon bucket they'd used for the dehumidifier drains was nearly full and one of the hoses was on the plywood floor causing a puddle and clearly soaking through the floor and under a cabinet. Neither drain line was secured to the bucket, they were just draped into it. I called several times to reach servpro techs. Finally I reached one of them and he said he probably couldn't come by that day. I pushed back and he said he'd try to come by later to drain the bucket. I got confirmation from the HVAC tech, not Servpro that they came by to drain the system. The next day I get a call, we set up a time to meet, they tell me they're going to remove the dehumidifiers. So, to review, I hired servpro just to set up dehumidifiers, they did so with no instruction to me or the tenants on whether to watch them, didn't meet when they said they would on the second day, didn't secure drain lines and drained an unknown amount of water into an area I was paying them to dry and at no point did they provide me with an estimate, a review of the damage or additional remediation work. Three weeks after they removed their equipment I don't get the estimate for repairs that I was promised, I get a bill for $1269 for the experience. Yes, Servpro came on a sunday, but they spent less than 1.5 hours to set up dehumidifiers almost didn't return the next day but did to drain a bucket, caused more water exposure to the floor and returned one final time to remove their equipment. I was informed after the fact that they have a $1k minimum charge. I was also informed I was lucky it was so inexpensive. The office manager Debra ensured me that they were busy and sometimes they can't return to equipment(even if that equipment isn't intended to run unmonitored) so it's ok. She also informed me my story keeps changing, possibly implying I'm lying? Clearly, her first instinct wasn't to get more information, it was to defend and deflect. Also what should be very clear, I wont be doing business with this company again. Home Depot rents their largest industrial dehumidifier for $99/day. Servpro brought 2 for a total of 48-60 hours. I could see $600 for their time, not the $1200+ they're asking. Consider rentals before considering Servpro.

Very heavy rain on the week of July14th never had a problem before…read more Had water damage in the basement with half of it finished and carpeted/ I called late on Tuesday afternoon, got a call back later that night with a promise of a team being dispatched the next morning they were there at 7:30 in the morning setting up dehumidifiers and air movers , ripping out the carpet and let the blowers run for 3 day. Very quick to respond and courteous did the job in a very professional manner. Since this was not covered by insurance (flood) this was out of pocket and it seems to be a very fair price for work provided.

We had a very serious problem with mold growing behind our bathroom wall and with mushrooms growing…read moreout of our bathroom wall. Our realtor recommended we contact Cleanway Services in St. Johnsbury, Vermont. We contacted Cleanway Services who performed excellent work from start to finish. The mold mitigation was expertly handled and every detail of our bathroom reconstruction was well-executed - just to mention a few aspects - painting, insulation, flooring, walls, and wallboard replacement. They did more than put a lot of work into making our bathroom safer. What they gave us was a bathroom which is a massive, beautiful improvement over what we had before. We also found the Cleanway Services staff very professional and pleasant people.