Called for quote, never called back, said he was going out of town, said get somebody else...bad…read morebusiness and customer service, doesn't care

So grateful for Gatesway who came out and did an amazing job on our VERY old shag carpet! We have…read morehad over a decade of kids, pets and river water. They came out to our camp when we were in town and even booked us last minute. Service was great and friendly! They had an amazing special so our whole place was done for a great price! Worth every penny!

I was very pleased with the service from Gatesway! They returned my initial request promptly, and…read moreset up an appointment to clean my carpet quickly. Nathan arrived on time, did an excellent job and even made friends with my dog! I would highly recommend Gatesway Cleaning for carpet cleaning service.

They did a wonderful job cleaning the wall to wall carpets in my new house before I moved in. I…read morewas out of town. My realtor let them in and they billed be later. It was fantastic to move into a place that Bartsch Carpet helped to remove the dirt and smell of the previous owner's 5 cats.

From the owner: We utilize many cutting edge techniques and specialize in many different cleaning methods. We have…read morebeen in business for over 30 years providing the following services. Carpet cleaning, carpet repair, carpet installation, carpet re-stretching, fire and smoke damage restoration, flood and water damage restoration, pet damage cleaning and restoration, upholstery cleaning, wool rug cleaning, auto upholstery cleaning, and hard floor stripping and waxing, minor janitorial, wall and ceiling cleaning.

Tony cleaned all the carpets in the house. One of which was very soiled and stained. We were…read moreplanning to rip it up, but Tony saved the carpet. It looks great! He doesn't stop until the job is done and he is satisfied with the results. I strongly recommend him for your carpet cleaning needs!! Thank you Tony!

We couldn't be happier! They cleaned our loveseat - had trouble with cat urine, and they did an…read moreexcellent job! Highly recommend them....

I would not recommend thus service. I had hired them to clean my rugs inside my store. After they…read morefinished I notice a White recidual film showing up on my rugs. I contacted the owner and he promised me that he would take care of the problem. Weeks passed and his crew came back down and did it again the white film became worse. I called again and was promised he was going to take care of the problem. He did it again and the white film was worse. All along asking for payment. He told me that he was sending away for a special chemical that would take care of it once and for all. His crew showed up did it again and it became so bad I had to purchase rugs just so it did not look so bad. I texted him to let him know and he promised me a full refund. Never got any money back nor ever hear from this fly by night company. If you want your rugs to look like this than hire them otherwise hire a Reputable company.

Unprofessional, disorganized, careless, unreliable. Our experience with Rainbow International Erie…read morewas terrible at best. Upon raising concerns,with the owner of the Erie company ,of how our home items were carelessly handled. The owner of the Erie company was completely unprofessional on every level. The owner himself was disorganized with his staff and proudly stated that he didn't need our business when concerns were raised.The items that were "restored" by Rainbow International Erie were returned filthy and dusty. Many of our items were inadequately labeled. I would highly recommend looking into other companies, whether it's an insurance claim or personal.

From the owner: Property damage is stressful, and fast help matters. Rainbow International of Erie provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.