I tried to explain and correct a mistake of the office manager which was a request for a pump never ordered by the physician or Doreen the Physician Asst. They were on vacation and the office manager acted as the doctor. Not legal nor ethical. I thought my call would be treated with respect. Once this occurred, they told me to find a new practice. And 3 months later, they mailed me a Birthday Card. They are inempt, and very unprofessional.I just believe the office manager is a relative who they decided to defend, even though they knew she lied and wrote an illegal script.
I feel sorry for their actions and attitude. Poor quality when it seemed i had a good relationship with the office staff and Doreen, the physician asst. Fyi, never met the doctor after 3 years. read more