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    Eleven Names

    5.0 (1 review)
    Open • 11:00 am - 7:00 pm

    By appointment only

    Services - Eleven Names

    Jewelry repair

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    7 years ago

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    Quick Jewelry Repairs

    Quick Jewelry Repairs

    (132 reviews)

    Long Island City, Sunnyside

    I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

    I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

    242 Grand Jewelry - Basquiat Ring, by Mike

    242 Grand Jewelry

    (12 reviews)

    $$

    Williamsburg - South Side

    THIS PLACE IS A SCAM! I got charged $1,300 for a ring worth $200. They do not release any type of…read morecertificate or take back the stuff they sell, clearly because they are poor quality and overpriced. I kindly called Michael Regan, the person who sold the ring to me, and basically told me to go F**K MYSELF. These people are DANGEROUS!! STAY AWAY!!

    I've always been a bit intimidated by the process of jewelry shopping. The grandeur, the lingo, the…read moreinfinite options - it all felt a bit daunting. But then, I discovered 242 Grand Jewelry. I am compelled to write this review because my experiences here have not only eased my jewelry-shopping fears but truly transformed them into moments of pure delight. Walking into 242 Grand Jewelry feels like being welcomed into a treasure trove of unique pieces, each shimmering with its own stories. Every corner of the store displays cool and exceptional curated selections of bracelets, necklaces, earrings, and more - a testament to the exquisite taste of its owner. The staff is the heartbeat of 242 Grand Jewelry, but the real gem is Mike. Shopping with Mike feels less like a transaction and more like catching up with an old friend over coffee, except in this case, you're surrounded by sparkling cases of meticulously crafted pieces. With Mike, you're not just another customer; you're a friend with unique tastes, needs, and desires that he takes the time to understand. He combines a friend's familiarity with a seasoned jeweler's knowledge and experience. Mike's knack for conversation, quick wit, and disarming charm made my visits unforgettable. He's a King, aka Little King What truly sets 242 Grand Jewelry apart is the approachable price point. High-end jewelry often comes with a high-end price tag, making the beautiful inaccessible for many of us. But here, you'll find a careful balance of affordability and quality. The unique pieces here are well within reach, providing an opportunity for everyone to own a little slice of luxury. They can even make custom pieces for you! The jeweled offerings at 242 Grand Jewelry are unlike anything you'd find in chain stores. From vintage finds to modern classics, the diversity of the collection is astounding. You won't just find a piece of jewelry here, you'll find 'the' perfect piece, the one that makes you gasp, the one that feels like it was crafted just for you. My experience at 242 Grand Jewelry is one I would recommend to everyone - seasoned jewelry shoppers and novice ones alike. Whether you're looking for a wedding band, a gift for a loved one, or a well-deserved self-indulgence, this Brooklyn gem is the place to go. Five shimmering stars for 242 Grand Jewelry. You've gained a lifetime customer in me and I can't wait for my next visit with my guy, Mike!

    Eleven Names - jewelry - Updated October 2026

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