I've never had such a terrible experience with an apartment before. I was really excited to move in, saw the model, thought it'd be immaculate. Move in day, they were still cleaning the apartment, it literally smelt like cat pee. It was absolutely dirty. I asked to be moved to a two bedroom and was never told it was going to be a handicapped apartment by the leasing agent, instead the maintenance guy told me! It was absolutely disgusting. The front office didn't really seemed concerned that move in day was not ready for me. I had movers and everything. I was so upset I cancelled my lease. I should have listened to everybody about this place. read more

Elevation apartments sucks. They are located near the dog food manufacturer so the whole place stinks like rotten dog food.

The maintenance team, under the new management, responds with courtesy, professionalism and skill. Lorenzo quickly fixed issues in our apartment that the previous team just couldn't seem to fix-attempt after attempt. I feel so much better about living at Elevation now! The new crew in the office are professional and prompt as well. I have to say I'm really impressed with this management company. I would definitely recommend living at Elevation. read more

This place is a joke! We have never ever been late in paying rent and find out on a day that they are closed that we suddenly have late fees and looks as though we haven't paid rent! Absolutely wrong! Maintenance has yet to show up for work orders that were submitted more than a month ago. When finally going into the office because they NEVER EVER answer the phone we are told that since the office never heard back from us that the issue "must have resolved itself"!! Right because a broken cabinet door can rehang its self (still not completed and we are now almost two months in). The pool is disgusting and dirty and the hot tub is anything but hot. The manager is always in a so called meeting and never available to talk. Dog poop everywhere, dumpsters are so gross. So quick to charge all kinds off "miscellaneous fees" but not quick on taking care of their residents. Do you self a favor and don't waste your time here. We can't wait for our lease to be up! read more

STAY AWAY! New management is a nightmare, they make the government look efficient. Front office staff are absolutely USELESS, all you do is play phone tag since the manager is never in. Their application process/website is a disaster and they have no clue how to work it. Nothing is done quickly no matter how urgent it is. Notice the difference between reviews in the past 12 months vs reviews over a year old. Edit to address what the manager replied with: Yes, it is quite easy to get ahold of someone at the office. That doesn't mean they can help you with your problem. The biggest issue is the online application process and I genuinely feel bad for the people in the office because there is nothing they can do about it. The employees are very nice but they're obviously working for a management company that doesn't have their stuff together. read more

please don't move here. It's noisy management does nothing to correct the noise here. Mail is terrible always says delivered by the post office but never gets to your mailbox, packages delivered to the office and the office staff can never seem to find. We paid 2 pet deposits and $50 a month well our pet died 5 days of being here. We had to provide documents to prove our pet past. Then the manager still charged us the pet fee and kept our deposit. Not only is this inconsiderate but heartless and cruel. Can't wait to get out of thi read more

We moved in at the beginning of August and let's just say we cannot wait till our lease is up so we can move out!! We thought it was going to be a place we could live our entire 4 years in Flag . They look nice and are newer which attracted us but the other tenants are rude , always loud fighting , our entire apt smells like weed everyday , parking lots are dirty, in the grass and rocks we take our dog to I have found over 30 (in 2 days) nails just laying around .... Not to mention our apt was dirty when we moved in . I spend the first 2 days cleaning . I could go on but I think you'll get my gist . Don't be fooled ! read more

This place will rob you blind. Don't expect a deposit back. First off, if you want TV and Internet, you MUST go through Direct TV and centurylink, you have no other options. When you move out, you are coerced into using ASteam, a company they contract with. If you dont, despite how much you paid to have another great company clean your floors, they will charge you again. If you're planning on hiring a cleaning company, don't bother. They just bring in another to clean your apartment after you leave and will charge you for it. It doesn't matter how clean your apartment is. Don't bother buying new drip pans for the stove, they charge you for that, too. Shall I mention that the 'cleaning company' they bring in is actually just their maintenance men, yet they'll charge you an insane amount of money for the 'professional service'. The maintenance men who are supposed to walk your apartment when you leave don't even walk with you to inspect the apartment. They just tell you everything I said above without even going inside. The girls in the office don't have a cleaning list with charges like every other apartment complex in the world. They just tell you to, "Leave it like when you moved in." The place looks nice but everything was cheaply made and breaks easily. The entire staff is rude and unwilling to help you with anything. The moment you sign the lease, you don't matter to them. I feel sorry for current and future tenants. Hire a lawyer now for your small claims hearing, you're going to need one. read more

The smell from Purina gets a bad rap. The real smell comes from Cemix on the east border of the complex next to the car dealership. The stench of burning oil that comes from the making of bituminous concrete (asphalt) is choking. The intrusive odor invades these apartments, makes your eyes water, your throat hurt and gives you a head ache. Want a good night's sleep? Good luck. They manufacture the asphalt seemingly 24/7. Never mind the inefficient staff. We cannot stomach the wretched stench that invades our lives day and night. STAY AWAY !! It is not worth the high rent they charge regardless of the "luxury" unit. As for a gated community, I think not. The exit gate has been open and broken for at least 4 weeks. The gate itself squeaks so loud it is like nails on a chalk board. The pedestrian traffic has no locked gate at all. There is drug activity in our building and the one diagonal to us. The unsavory characters that walk by our unit make us feel unsafe. Clearly the majority of tenants here are section 8 or subsidized housing which makes us feel great about about paying a $1540 base rent (nearly $1600 after water, trash and sewage). The 30+ page lease agreement has more rules than we can count including, "you cannot back into your assigned parking spot", yet so many people do it. Clearly nothing in the lease agreement is enforced until a full paying tenant moves out. Be prepared, the community manager told me directly that any cigarette butts around the unit will incur a fine of $50/butt. No holes in the walls are allowed for wall decor or curtains. Any hole found on move out will be fined $50/wall. Are you kidding me? Clearly our place was painted before we moved in. There are still paint droppings on the wood laminate floor throughout the unit. In addition, upon move in, the place was filthy, as if they don't have a house keeping staff at all. The electrical in these units are horrendous. While there is no air conditioning, we cannot go a night without cooking dinner and we throw a circuit to the two bedrooms. Supposedly the oven/range is on its own circuit yet when we turn it on, the draw trips circuits to the bedrooms. Clearly there is not enough amperage coming into the unit as a whole. STAY AWAY, STAY AWAY, STAY AWAY read more

We have a family member in one of these apartments for a year now. They have had so many issues. This place is a complete joke and have the absolute poorest customer service. Since flagstaff is a college town they think they can take advantage of people. They change over in office managers like people change their underwear. Some maintenance staff are condescending to woman and believe that gluing down a washer is actually fixing it - twice. There have been major problems with dog poop all over, gate not working for long periods of time, pool being closed for long periods of time, people parking in spaces they are not supposed to be in and the office does NOTHING!!! Ice on steps every snow. Take 3 months to get a new refrigerator. Every time you have an issue they have some new song and dance. If there was a rating of zero that would be the rating. The only positive it is it close to Safeway and that's it. Buyer or renter be ware!!!!! This place is horrible. They put new paint on and make you think they are good and modern. They have such poor customer service that over time they will lose people. They only care about money. HORRIBLE. See photo of work slip - BLANK. I guess he did not want his name of it that he glued the washer to the floor now twice for his repair and whatever he did with the front of the washer the apartment is now flooded. No accountability on his part. He was asked to please not glue it for a second time because it is not cleaning cloths. The washer is leaving soap etc in the cloths. I don't know that gluing to they floor corrects that pretty sure it does not. He did anyway and then said are you sure you now how to do laundry. This one of the lovely guys who will repair your apartment too!!! So be ware. read more

Elevation Apartments - Apartments Near Me - Flagstaff, Arizona

The office staff are very rude ladies . I just received a voicemail from Stephanie then called back . She proceeded to yell and scream at me that I had an order of protection from Rachel Carroll . I received threats and then she said you want me to call the police ?! I said sure because I didn't receive any phone calls or visits from police department about this . So I called police station , try told me I didn't . I was not aware Rachel still worked there I was told she was fired months ago . I dated her ex husband and so now my family and I are banned from renting a home from there . So not only was I falsely accused , threats were made . Good job staff members on a professional environment . read more

Please do not pay 1,500.00 a month to live in the ghetto. This complex largely subsidizes to low income, there's dozens of children outside wreaking havoc and dissension, even pulling limbs off trees, trash everywhere, screaming and yelling all hours of the day and night. There's literally no rest here for the working person. Things are very cheaply made and stay torn up and broken. When I read the other reviews it's like I CONCUR, EXACTLY. It's a nightmare, not a place to call home. When you have to find someplace to go all day on your day off work and buy ear plugs to tolerate being at home, something is very wrong. I'm very ashamed of the trash and debris, unsupervised kids of all ages literally destroying the landscape and bored into throwing rocks everywhere. I would not ever recommend this complex. read more

The management is really nice. Unfortunately many things have fallen apart or broken during our lease like the doors to the washer dryer. Great layouts. read more

Absolutely the worst place I have ever lived. The monthly rental invoices that they send you never match the payment system they make you pay into. There is MISC charges that are unexplained. The management team is rude at best and changes constantly. I had an open order to have my dishwasher open for 47 days when I first moved in, they came out 3 times before it was finally fixed. I had to tell them the drain pipe was installed wrong so it wasn't draining correctly. They told me in July I didn't owe anything when I called, I was told I had a credit on file, then 3 weeks later I received an eviction notice. That was fixed and then this month I received an invoice that I only owed $499 I logged into the payment system and it showed the same thing (I printed it) I sent Angela an email asking why this happened and I was told it was due to an NSF check, which I did NOT have. I sent them a check because I was told I couldn't pay on line as it was the 5th, so I sent them a check via certified mail. It was received last Friday. I emailed them yesterday and I was told they don't accept checks, that it has to be certified funds. I now have over $300 in late fees attached to my account all because their system was wrong. Do yourself a favor and DO NOT Rent from MEB Management. They are terrible. The management company and the people that work for them should be held responsible for their illegal activities. None of the other apartments in the area have such terrible reviews as Elevation. Do yourself a favor and don't rent from these people. I wish the owner would bring in another management company as these folks are horrid read more

Total lack of management. People that don't even live here are constantly using the pool. Pools supposed to closed at 10 but every night until 2-3 AM there's random drunk people hanging out and being loud. Live here at your own risk. Because if anything breaks (and they often do since the construction is so cheap) you're on your own. And if there's any issue with people not following rules you're on your own. For how expensive it is to live here you would think the parent company could be able to staff appropriately. Says there's a patrol but they never patrol. I even called them once and the patrol man said he was one guy working several properties and couldn't get to our property that night. It's ridiculous. Routine maintenance issues backlogged by three months. The staff constantly changes and keeps diminishing. I could go on. Last thing I'll say, when they wanted us to renew our lease they promised us a free carpet cleaning. But since the staff constantly changes nobody even knew that we had been promised this perk with a lease renewal. So now that's just not happening apperently. It's a joke here. It looks nice but I would not recommend this place to my friends or family. It's not safe. read more

I truly enjoyed living here for the first three-ish months I moved in, right up until MEB took over. We started receiving passive aggressive letters on the door, including how management planned on digging through trash for pieces of mail so that they can take action against those who leave their trash outside the dumpster, which are always overflowing with trash. What else are you supposed to do? We initially were going to renew our lease for another year, until we discovered that our rent was going to go up a ridiculous amount. When asking why the pet rent went up to $50, the lady in the office said, "Well, it was $40 before, so we just raised it by $10." (Note, our pet rent when Greystar was the management was $30/pet). We again asked why they had to raise it and our answer was a shoulder shrug. Try to contact Jill, the community manager, and you'll never hear back. I can recall three or four separate occasions where she was supposed to call me back but never did. In addition, we had put in our new address with Elevation before we moved so they could send us our move-out deposit, but had to change units at the new complex. Put in this request with Jill, who told us she would have the deposit check mailed to the updated address. Did she ever do that? Nope. I had to call MEB directly to get it squared away because I knew that Jill would never return my calls and the other ladies in the office don't know how to do anything. read more

I will give 2 stars due to the apartments themselves - they are nice and modern. Also appreciate the open concept. Maintenance is also readily available should you need a fix. The 2 stars comes from the complex/neighbors. 1) Don't bother trying to go swimming, or using the community grill. Always a bunch of kids down there without parental supervision - not my idea of relaxing. 2) A LARGE % of the housing is given to low income households. Not that this is a bad thing - I can appreciate single mothers trying to raise a family. Just seems like some of the people they give this housing to are taking advantage of the system and are pretty low in terms of morals. I usually see cops in the complex a few times a month. Have heard domestic disputes on several occasions. Believe I have also witnessed a drug deal or two as well. In managements defense, they have taken action by getting a security team, I just don't think I have ever actually seen them around. The fact that I pay $1300 dollars a month and feel at times like I am living in a trailer park does frustrate me a little bit. If I were paying the low income rate, this would be 5 stars as I could over-look the neighborhood 3) As others have commented on, the dog issue is pretty ridiculous. There is literally feces everywhere. Management says they will fine you if they see this occurring, but I highly doubt they do, as I have never seen a management person outside the office. It's just disrespectful that our apartment cleans up after our dog and other people don't care. As I previously stated, I really like the apartment, and if the neighborhood matched the price-tag, I would be all in. read more

Beautiful property. Very nice apartments, the architect did an amazing job with the lay out of the apartments from the light fixtures to the cabinets it all looks really nice and open. The gym is clean and the staff is super friendly and helpful. One of the nicest apartment complex in town. read more

I moved in about 1.5 months ago, and I'm happy so far with my apartment. The management staff were very friendly and worked with me to meet my apartment needs. I recommend this place! read more

I have lived here since December 2014 and am very happy with this property. Flagstaff is expensive but the rates here are good considering you are moving into such new and nice units. They've recently switched management companies and the office/maintanance staff has been doing an excellent job. They respond quickly when I need them though I rarely need to contact them as the property is well maintained. Manager Jill is very sweet and goes above and beyond. Winters here are easy as the roads and sidewalks are well maintained. We also really enjoy the decked out gym and heated pool/spa. In summary: this is the perfect complex for this town. read more

I recently moved here and have had a great experience so far. The office staff is very professional and they helped me through the leasing process. I highly recommend this apartment complex. read more

So far, so good. A friend and I recently moved into these apartments, and they were very clean when we moved in. The only downside was moving into an apartment with no electricity or gas because the previous management had not made it clear that we would have to take care of that before moving in. I have never had to take care of that before moving into an apartment or townhouse, so I think that we should have been reminded at least the week before our move in date. One downside of living here are the noisy neighbors. I have lived in dorms and townhouses that were dubbed "party row" and haven't had this many problems with noise late at night. The area, however, is really very nice. The apartments are well made and upkept. The management will help resolve issues in a timely manner, and they seem to know what they're doing more so than the last management who were mostly young and poorly trained. read more

We have lived here for one year and since then, all of the money we pay for this "luxurious dump" has been insulting. And now, after a leaky ceiling for over 2 months and several half-assed attempts at fixing it, our ceiling still leaks. Somebody has tried breaking into the apartment on more than one occasion and what did management do? Try and blame us. We moved here from 2,500 miles away. Nobody knows us and is trying to break into our apartment. Yeah, okay. They send out flyers, yet don't enforce any rules. They claim is gated but it's clearly accessible 24 hours a day for ANYONE to walk through. The windows are junk. The walls are junk. The toilets are junk. And now they want to up our rates to keep "competitive". I work too hard for my money. The firepit has NEVER worked since we moved here. Lights in the parking lot have also been out for months. You are seen as income and that's it. Elevation doesn't take pride in ANYTHING on this premises and should be sued for false advertisement because if this is luxury, garbage must be the new luxury. read more