Insurance- yep not the sexiest thing to talk about but you simply have to have it. I've read in…read moreseveral financial columns, magazines and online that it's smart to review your coverage every once on awhile. I recently received my annual homeowners renewal notice and decided now would be a good time to shop around. Especially since they were increasing my premium- not a huge increase but nonetheless an increase and like everyone I want to be smart with my money. I decided to call an independent agency as they will do all the leg work for you, compare companies and find the best coverage for your situation. I called Philleo Agency Insurance in Brookfield and what a stroke of luck that was! Jenna Starr took my call and listened to what I needed. She asked me many detailed questions about my home and current coverage. Then she asked me to send over my current insurance company's declaration of coverage so that she could do a thorough comparison. After 3 days Jenna called me and was excited to tell Me she found me some great coverage, for BOTH my home and car, much more than I currently had and for less money. She emailed me The paperwork so we could review it. Then a few days later we met in her office and went over all the coverage and numbers. I was amazed at the increase in coverage including a one million dollar umbrella policy and it cost me much less- Than I was currently paying. The company I am now with is A+ rated too. Philleo is a small agency and I like the fact that they actually have an office that I can walk into and talk to my agent. I also like that when I call a human picks up the phone- none of this "press 1 if you want blah blah blah..." sometime I just want to talk to a person! They truly know the meaning of customer service. The personal touch was evident in all our conversations. I certainly hope I will never have to call Jenna with a claim BUT if I do, I know I will be well taken care of. Jenna handled everything even cancelling my current policy. It was a total "No-brainer" MORE Coverage for LESSI money. I am so happy I finally reviewed my current home and auto policies and that I called Philleo Agency Insurance. If you need insurance (and you do!) or if you need to review your current policies ( and you should!) then give Jenna Starr at Philleo Agency Insurance a call. Your wallet will thank you ;)

This was my first time seeing our insurance entirely on my own so I was worried about how…read morefrustrating it would be. However, Jessica Beaman and the business is amazing. She responded quickly to my calls and emails. I felt that I understood the entire process and received the best deal. I greatly appreciate how kind and helpful Jessica was while we went through the different steps. It would highly recommend this business (and Jessica) to anyone seeking out assistance finding insurance coverage. Insurance is not easy to understand but I feel much more knowledgeable now. Someone else recommended this business to me and I'm very grateful that they did!

I have been a client since 2007 and have had only great experiences with Ms. Rivera and her staff…read more They are courteous and on the ball. Rare times I have needed to make claims it has been an easy process. I highly recommend using them.

I have had the great opportunity to be a client of Ms. Rivera since 2000 and I must tell you. She…read moreis a GOD sent angel. She has helped me in so many ways ensure that I am appropriately covered. If there is a person that is not a client of her's I firmly believe they are lacking the experience of a true professional. I have gotten prompt service whenever I call. The entire staff demonstrates distinguished levels of customer service. If you are looking for a great agent. State Farm coupled with Sodie Rivera is there...... Thank you Ms. Rivera for your constant attention to my insurance needs!!!!!

Very responsive to my request for a bundled quote. Ended up not going with them but they were…read morehelpful and friendly.

I love the exemplary client service Eric Anderson and Toni have provided me throughout my many…read moreyears as a VERY happy customer. When telephoning in with a question or concern, the fact that I generally speak with a human (and usually within 3 rings) would be enough to keep my business, but when they show their deep subject matter experience by offering cost saving alternatives, they exceed my expectations. Good people.

Jeff is not just a good agent but a great guy! He takes his job seriously and is very sincere about…read moremaking sure he not only understands your needs but that you understand your needs and how to best protect yourself. You feel like your talking to a friend! I've had bad experiences before and feel very fortunate to have an agent like Jeff.

From the owner: As your local American Family Insurance agency in Brookfield,WI, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Look, its insurance, so there's not much to say. Todd Augustine calls me about twice a year to…read morecheck in - not too pushy, just enough so I remember he exists, which is pretty much all I need from my insurance agent, you know? He's friendly, helpful and saved us a bunch of money as we're buying a house. Even after the initial quote, he found more things for us to make the price better. I'd definitely recommend him to other people, which I think the best thing you can say about this sort of thing, right? I feel bad, I like Todd - but I can't exactly conjure up paragraphs to extol his virtues. Doesn't bug me and make sales pitches all the time? Check. Saves me money? Check. Is accessible? Check.

Ridiculous bs automated system, all I wanted to do is have auto pay set up, and it took me four…read moretimes calling to make a payment. You cannot get a human to save your life and if you hit 0 the piece of shit system hangs up on you. Nice fricken customer service. God this company sucks. Hello any other insurance company, such a waste of time!

Dan Schani had been my agent for sometime. One day I was…read morediscuss real estate with my realtor friend and told her how much I was paying for home owner insurance. She was shocked and immediately gave me another agent. My premium was reduce by $1,097.00 annually. My mortgage company sent me a check from escrow of $1,432.00. My mortgage was reduce by $98.00 monthly. And I had more coverage than I had with Dan. If your with Dan Schani Insurance Agency, LLC -shop around!!

With the rampant increases in home owner's insurance rates over the past few years, my existing…read morepolicy renewal was over $1,000 MORE than the previous year. A friend recommended I call Gene. Gene was able to get more MORE coverage with a different A+ rated company and the result was my premium ended up LOWER than my original policy rate. I actually SAVED money on my new insurance!

Been very unhappy with the service. If you are desperate for SRA-22, they can probably help. Gene…read moreand Peggy are crabby and lack attention to care to explain things to paying customers. Run away.